See all properties

21c Museum Hotel Chicago

4.0 star property
Hotel with restaurant, near 360 CHICAGO

Choose dates to view prices

Photo gallery for 21c Museum Hotel Chicago

Property entrance
Lobby
Meeting facility
Fitness facility
Point of interest
In the heart of downtown Chicago, 21c Museum Hotel Chicago offers a unique blend of art and luxury. Explore the on-site art gallery, treat yourself to a massage at the spa, or savor seafood at Lure Fishbar restaurant. With an always-open gym and business center plus in-room WiFi you’re all set for work or play.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
$209 nightly
The total price is $246
Oct 19 - Oct 20
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(96 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(134 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 649 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (21C)

Suite (21C) | Premium bedding, in-room safe, desk, blackout drapes

Suite (21C)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

citizenM Chicago Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 3,895 reviews
$203 nightly
The price is $238
Oct 30 - Oct 31
Total with taxes and fees
citizenM Chicago Downtown
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Millennium Park - 14 min walk - 1.2 km
  • Art Institute of Chicago - 19 min walk - 1.6 km
  • Willis Tower - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Midway Airport (MDW) - 35 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 14 min walk
  • Chicago Van Buren Street Station - 24 min walk
  • Grand Station (Red Line) - 4 min walk
  • Chicago Station (Red Line) - 7 min walk
  • State Station - 12 min walk

Restaurants

  • ‪Starbucks Reserve Roastery - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Bally's Casino - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

21c Museum Hotel Chicago offers a fantastic location, putting you just a 5-minute walk from Michigan Avenue and State Street. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Lure Fishbar, which serves seafood. Also, Chicago Riverwalk and Water Tower Place are within just a 10-minute walk. The helpful staff and overall value get great marks from fellow travelers. Public transportation is just a short walk: Grand Station (Red Line) is 4 minutes and Chicago Station (Red Line) is 7 minutes.

At a glance

DONE

Hotel size

    • 297 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets stay free (dogs and cats only)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 80 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Marina nearby

Working away

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • 24-hour fitness center
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Lure Fishbar - This restaurant specializes in seafood.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 to 40 for adults, and USD 20 to 40 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Parking

  • Valet parking costs USD 80 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Does 21c Museum Hotel Chicago offer free cancellation for a full refund?

Yes, 21c Museum Hotel Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at 21c Museum Hotel Chicago?

Yes, cats and dogs stay free. Food and water bowls are available.

Is parking offered on site at 21c Museum Hotel Chicago?

Yes. Valet parking costs USD 80 per night.

What are the check-in and check-out times at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at 21c Museum Hotel Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (1-min walk) is nearby.

What is there to do at 21c Museum Hotel Chicago and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. 21c Museum Hotel Chicago also has a 24-hour fitness center.

Are there restaurants at or near 21c Museum Hotel Chicago?

Yes, Lure Fishbar offers seafood.

What's the area around 21c Museum Hotel Chicago like?

21c Museum Hotel Chicago is in Downtown Chicago, a short 4-minute walk from Grand Station (Red Line) and 10 minutes' walk from Chicago Riverwalk. Travelers say the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

21c Museum Hotel Chicago Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Art
Bed
Restaurant
Elevator
Parking
Shower
Bathroom

What guests liked

  • The on-site restaurant offered delicious food, good breakfast options, and happy hour specials. (22 reviews)
  • The gym was wonderful, much larger than expected, and had great equipment. (12 reviews)
  • The property offers a pleasant and convenient continental breakfast with fresh croissants, juice, and coffee. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely hotel! Great location!
Lindsay, 2-night trip

10/10 Exceptional

Great location - beautiful - Fun art .
Zulma, 2-night trip

8/10 Very good

Central location
Kathryn, 2-night trip

10/10 Exceptional

Everything was clean , nice staff, pet friendly
1-night trip

10/10 Exceptional

The check in process was easy. Room and bathroom were clean.
Roshonna, 3-night trip

10/10 Exceptional

Great location

Hotel was very clean Also the bar was nice
Darren, 1-night trip

10/10 Exceptional

Great Couple trip location

Room was
Eduardo, 1-night trip

10/10 Exceptional

Great pick!

Location is ideal and we had no issues during our time here. Rooms are comfortable and it is very cool having the gallery attached to the hotel. Would definitely stay here again.
Catherine, 1-night trip

10/10 Exceptional

Great room and even better location

We booked a room while in town for Labor Day to watch some baseball and enjoy the city. Location is fantastic and within walking distance to many attractions of the city. Check in was super easy and the king suite was large and clean. The shower is amazing and bed was comfortable. Would definitely stay here again!
Tara, 1-night trip

10/10 Exceptional

Front desk staff was top-notch.
Meredith, 1-night trip

10/10 Exceptional

Great

Amazing close to a lot of food spots and stores
Carlos, 7-night trip

10/10 Exceptional

Penguins

It was a birthday trip for my son and this was his 1st time in Chicago. The staff was very friendly and courteous. They were very helpful in assisting with any questions or concerns that arose during my stay. I will be back next year.
2-night trip

10/10 Exceptional

Very nice stay. Strong shower head. Nice water bottles.
Beth, 1-night trip

10/10 Exceptional

Very nice

Big, lovely room. NESPRESSO! Soft bathrobes. Extremely quiet. Center of everywhere walkable. Way or aSpor hero 75% cheaper parking across the street!
Lisa, 1-night trip

8/10 Very good

Great location! Staff was very friendly!
Mark, 2-night trip

8/10 Very good

Art close to Michigan ave

Nice art focused hotel near Michigan avenue though it feels a bit worn. Breakfast menu at LURE very meager and costly for the place. Very small elevators and slow to get to rooms. Limited small work out space in basement kind of gloomy. It feels less like a 21c brand hotel than others
Andrew, 3-night trip

10/10 Exceptional

Great room, great staff, great restaurant.
Patricia, 5-night trip

10/10 Exceptional

Beautiful galleries with interesting art, Friendly accommodating staff. Nice happy hour in the restaurant.
joanne, 3-night trip

6/10 Good

Nice artwork throughout the hotel
Monique, 2-night trip

10/10 Exceptional

Hotel with an art museum

It was a fun and bigger hotel than we thought. The restaurant was beautiful and served great food. The rooms were a good size and the beds were comfortable. The art museum was fun to explore. The location was great cuz it was close to everything. Staff was friendly and helpful. We would stay again.
Michelle, 4-night trip

10/10 Exceptional

Great Hotel

Extremely clean and well maintained hotel! Excellent location and walkable to everything! The room was on the smaller side but very well laid out and had everything you need! I loved my stay and would highly recommended this hotel.
Shannon, 3-night trip

10/10 Exceptional

Excellent location, good price, nice stay for a weekend.
Lukasz, 2-night trip

10/10 Exceptional

Great hotel. Wonderful location. Nice appearance in the hotel generally, and particularly in the room. Artwork was an extra benefit.
Lisa, 8-night trip

8/10 Very good

Good Stay, Difficult Valet

Valet service was underwhelming, they were either not around or off the clock often and they ended up parking my car on the street outside overnight for our 7AM departure. For $100 extra a night, the valet was really not worth it. I recommend staying here if you do not bring a car. The rooms are clean and spacious, the carpets and furnishings are modern and have recently been replaced in some areas. The hallways are a bit loud but otherwise the rooms were quiet. We were upgraded to a larger suite, but it was still quite small (to be expected downtown).
Sharon, 4-night trip

10/10 Exceptional

Great location.
Pamela, 1-night trip