Large, comfortable suite with kitchen. Dinners, ice cream, etc at the little store. It was nice not to have to go out in the rain. Staff were super friendly.
Jeanne
2 晚家庭旅程
10/10
Always love this place. Make sure to get the nonsmoking floor if you don’t smoke. They were out of nonsmoking this trip and it did make the stay less enjoyable.
Angie
2 晚行程
8/10
Overall stay was good. Staff was friendly and attentive. Night mgr Kim did an amazing job helping us with check in. Toilets are pretty low, beds are low and uncomfortable as well. If you have back or knee trouble this may not be the stay for you
真實旅客
2 晚家庭旅程
4/10
Cynthia
1 晚商務旅程
8/10
Brandon
2 晚家庭旅程
8/10
The staff were very friendly and helpful with some questions I had prior to arrival. There were a couple things in the room that were dirty when we arrived, but we did see housekeeping staff frequently making rounds to the rooms. The room otherwise was comfortable. The location near the highway sometimes made it difficult to get out of the area due to backed up traffic.
Rebecca
4 晚家庭旅程
8/10
Lawrence
1 晚行程
10/10
Nice stay
Kathlyn
1 晚行程
8/10
Decent enough..Id stay again. The furniture in the living room'ish area was tattered. Looked as if a dog or cat may have been in there at some point.
Also the sheer curtains had tears and holes
Everything else was ok
Pamela
2 晚行程
10/10
Kathryn
1 晚家庭旅程
10/10
Staff was friendly and so very helpful! Thank you for a wonderful visit!
Clarence
1 晚家庭旅程
10/10
Only stayed 1 night. First room had a smell so changed rooms. New room was great! Everyone we encounter that worked there was super friendly and nice! Breakfast was good. We will definitely be staying again next time we are in the area.
Crystle
1 晚家庭旅程
10/10
Hotel was clean and had plenty of space for our family. The service staff was excellent.
Tracey
1 晚家庭旅程
8/10
真實旅客
1 晚家庭旅程
10/10
Everyone was very nice and courteous. Kim at the front desk was very nice and passionate. The hotel was in the middle of a lot of nice restaurants. The staff as a whole really made our very wonderful. We will be back.
Tish
4 晚家庭旅程
8/10
It was okay the front desk Ladies were very kind. Breakfast was very disappointing. Overall I wanted to change hotels but my family didn't want to go through the hassle. Our stay cost over $600 and I would have paid more to stay somewhere else.
真實旅客
3 晚家庭旅程
10/10
Mark
1 晚商務旅程
8/10
Mark
6 晚行程
2/10
I was traveling with my elderly parents . My mom is a dialysis patient and I wanted to stay the night so she could shower , get a good night sleep and complete her treatment . I rented two room ~ 401 and 402 I think. Both rooms had NO hot water. I was told my the assistant manager there has been issues with both rooms . I told them they should’ve never let someone stay in the rooms knowing there was an issue. He tried to issue a refund but couldn’t because I scheduled through hotels.com . I’ve been trying to reach someone to initiate a refund for both rooms . There’s no customer service number that gives me an agent . The virtual assistant keeps bouncing back with the same message. The assistant general manager said I need to request the issue with hotels .com and they will approve the credit.
Angie
1 晚家庭旅程
10/10
Would stay at HW Suites again
James
2 晚行程
10/10
Rosemary
1 晚行程
10/10
Katelyn
2 晚家庭旅程
10/10
The check in lady was fantastic. She asked appropriate questions about our needs and gave recommendations on restaurants and things to do and see. You could tell she was proud of Chattanooga and the hotel and knew which events were going on in the area.