I like the Hyatt Place properties having positive experiences from a Northern Ohio location. This Cincinnati area property left me unimpressed. First, the positives. My room was clean w fresh towels. The staff I encountered was friendly. I had no safety concerns with the hotel or surrounding area.
Now the negatives. During check in, there was a significant wait, as the only clerk on duty was gathering fresh towels for another guest. Overall cleanliness in the common areas was only fair. There was debris on the floor in the lobby. The elevators were also clearly not regularly checked. When I exited the 2nd floor elevator at 10 PM, there were used napkins on a table in the elevator lobby. Those napkins were still there at 9AM the next morning. The breakfast was disappointing. There was not the usual selection. I don't think the "eggs" or "sausage" were real My breakfast ultimately consisted of toast and jam.
There appears to be a staffing issue. There was a sign in the lobby stating the hotel was hiring front desk & housekeeping positions.
I was very annoyed the bar closed at 10:00 PM on a Saturday night. What is the point. Other HP properties kept the bar open until midnight.
Also, the hotel staff I encountered did not appear to wear uniforms. That did not bother me as much they did not even wear a badge to identify themselves as staff.
My stay was fine, but just that. I doubt I will go back to this property anytime soon, though.