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Kobe Bay Sheraton Hotel & Towers

4.0 star property
Kobe hotel with 4 restaurants and 3 bars/lounges

Choose dates to view prices

In Higashinada, Kobe Bay Sheraton Hotel & Towers offers an oasis of relaxation with a sauna, onsen and spa treatments. Indulge in delicious breakfast at one of the 4 on-site restaurants or unwind in the garden. Guests can also enjoy a coffee shop/cafe, free WiFi and tennis courts.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Onsen
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Indoor pool
  • Hot springs
  • Nightclub
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$119 nightly
The total price is $133
May 18 - May 19

Why we love this property

Work and play paradise
Hotel in business and entertainment areas offers meeting spaces, work desks, spa treatments, hot springs, and tennis facilities.
Culinary adventures
Savor French and Japanese cuisine at 4 restaurants, or relax at 3 bars. The cafe whips up vegetarian, vegan, and buffet breakfast options.
Wellness sanctuary
Spa treatments range from aromatherapy to Thai massages at this hotel. A garden, sauna, and hot springs create the perfect restorative escape.

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Preferred Floor Double Room - Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Preferred Floor Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Preferred Floor Deluxe Twin Room - Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Preferred Floor Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Sheraton Floor Moderate Twin Room - Non-Smoking

Bathroom | Free toiletries, hair dryer, slippers, bidet

Sheraton Floor Moderate Twin Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Sheraton Floor Deluxe Twin Room - Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Sheraton Floor Deluxe Twin Room - Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Club Double Room - Non-Smoking

Bathroom | Free toiletries, hair dryer, slippers, bidet

Club Double Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Club Deluxe Twin Non-Smoking

Bathroom | Free toiletries, hair dryer, slippers, bidet

Club Deluxe Twin Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 Double Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Twin Room, 1 Twin Bed

  • Sleeps 1
  • Free WiFi

View all photos for Twin Room, 1 Twin Bed

Twin Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Twin Room, 1 Twin Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room

Minibar, in-room safe, desk, blackout drapes

Room

  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed

Deluxe Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Double Bed, Ocean View

Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 Double Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Ocean View

Premier Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed, Mountain View

Deluxe Room, 1 Twin Bed, Mountain View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed, Corner

Room, 1 Twin Bed, Corner | Minibar, in-room safe, desk, blackout drapes

Room, 1 Twin Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premier Twin Room, 1 Twin Bed, Ocean View

Premier Twin Room, 1 Twin Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, 1 Twin Bed, Ocean View

  • City view
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Club Suite, 1 Twin Bed, Tower

Club Suite, 1 Twin Bed, Tower | Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Twin Bed, Tower

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Mountain view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room

Minibar, in-room safe, desk, blackout drapes

Room

  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed

  • Sleeps 1
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed, Ocean View

  • Sleeps 2
  • Free WiFi

View all photos for Club Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 Twin Bed, Mountain View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Twin Bed, Mountain View

  • Sleeps 1
  • Free WiFi

View all photos for Room, 1 Twin Bed, Corner

Minibar, in-room safe, desk, blackout drapes

Room, 1 Twin Bed, Corner

  • Sleeps 1
  • Free WiFi

View all photos for Premier Twin Room, 1 Twin Bed, Ocean View

Minibar, in-room safe, desk, blackout drapes

Premier Twin Room, 1 Twin Bed, Ocean View

  • Sleeps 1
  • Free WiFi

View all photos for Club Suite, 1 Twin Bed, Tower

Minibar, in-room safe, desk, blackout drapes

Club Suite, 1 Twin Bed, Tower

  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken, 658-0032

What's nearby

  • Port of Kobe - 1 min walk - 0.0 km
  • Kobe Fashion Museum - 3 min walk - 0.3 km
  • Kobe City Koiso Memorial Museum of Art - 6 min walk - 0.5 km
  • Dekapathos - 7 min walk - 0.7 km
  • Mount Rokko - 52 min drive - 20.8 km

Getting around

  • Kobe Airport (UKB) - 31 min drive
  • Itami Airport (ITM) - 48 min drive
  • Kansai Intl. Airport (KIX) - 60 min drive
  • Kobe Hanshin Sumiyoshi Station - 5 min drive
  • Kobe Hanshin Mikage Station - 6 min drive
  • Kobe Uozaki Station - 6 min drive
  • Island Center Station - 5 min walk
  • Island Kitaguchi Station - 9 min walk
  • Marine Park Station - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪マクドナルド - ‬5 min walk
  • ‪スマイリーネプチューン - ‬4 min walk
  • ‪ガーデンカフェ - ‬5 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪シェラトンクラブラウンジ - ‬6 min walk

About this property

Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Hotel & Towers features a nightclub and puts you just steps from Port of Kobe. You can indulge in Thai massages, facials, or aromatherapy, and Kobe Grill, one of 4 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights include 3 bars/lounges, an indoor pool, and a 24-hour fitness center. The property is just a short walk to public transportation: Island Center Station is 5 minutes and Island Kitaguchi Station is 9 minutes.

At a glance

DONE

Hotel size

    • 267 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Tennis lessons
  • Hot springs

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Spa services
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight. There are hot springs on site.

Dining

Kobe Grill - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Teppanyaki Kobe Grill - This steakhouse specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Suikyoen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Matsukaze - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Garden Cafe (Buffet) - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 4427 for adults and JPY 2530 for children
  • Airport shuttle service is offered for an extra charge of JPY 2200 per person (one-way)

Children & extra beds

  • Airport shuttle service for children costs JPY 1100

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kobe Bay Sheraton Hotel & Towers

Kobe Bay Sheraton Towers

Kobe Bay Sheraton Hotel

Kobe Sheraton

Sheraton Kobe

Kobe Bay Sheraton Hotel Towers

Kobe Sheraton & Towers Kobe

Kobe Bay Sheraton Hotel & Towers Kobe

Kobe Bay Sheraton Hotel & Towers Hotel

Kobe Bay Sheraton Hotel & Towers Hotel Kobe

Frequently asked questions

Does Kobe Bay Sheraton Hotel & Towers offer free cancellation for a full refund?

Yes, Kobe Bay Sheraton Hotel & Towers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kobe Bay Sheraton Hotel & Towers?

Yes, there's an indoor pool.

Are pets allowed at Kobe Bay Sheraton Hotel & Towers?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Kobe Bay Sheraton Hotel & Towers?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Kobe Bay Sheraton Hotel & Towers?

Yes, an airport shuttle is available. The charge is JPY 2200 per person one-way.

What are the check-in and check-out times at Kobe Bay Sheraton Hotel & Towers?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Kobe Bay Sheraton Hotel & Towers and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 3 bars and a nightclub. Kobe Bay Sheraton Hotel & Towers also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Kobe Bay Sheraton Hotel & Towers?

Yes, there are 4 onsite restaurants, featuring French cuisine.

What's the area around Kobe Bay Sheraton Hotel & Towers like?

Kobe Bay Sheraton Hotel & Towers is a short 5-minute walk from Island Center Station and 10 minutes' walk from Dekapathos.

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Reviews

Kobe Bay Sheraton Hotel & Towers Reviews

8.8

Excellent

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.
Eugene, 6-night trip
Verified

10/10 Exceptional

Hi, our room was clean and the hotel had great amenities.
Jessica, 2-night trip
Verified

8/10 Very good

Nice hot spring bath
Takahiro, 1-night trip
Verified

10/10 Exceptional

The overall Sheraton experience was great. The staff offers great service and the establishment, albeit a little outdated, has everything a high-end hotel needs to have. The perks such as the breakfast and the afternoon lounge coupons were enormously helpful and are the primary reasons I would reconsider going back to Kobe Bay Sheraton in the future.
Schoni, 1-night trip
Verified

4/10 Fair

No taxis in that area. Breakfast absurdly overpriced. Public bus to Sannomiya, though, fine and stops at hotel.
Steven, 1-night trip
Verified

6/10 Good

m.. m vxvfhjfjfhhxjxjdjfj
alberto, 2-night trip
Verified

10/10 Exceptional

良かった
YOSHIKO, 1-night trip
Verified

10/10 Exceptional

チェックイン、チェックアウト時のご対応、部屋の清潔感、施設及びサービス(クラブラウンジ、浴場、朝食)のクウォリティ、全て満喫させて頂きました。
Tadashi, 1-night trip
Verified

10/10 Exceptional

朝食なしの宿泊だった。スタッフの方が親切で快適に過ごせた。
Naoya, 2-night trip
Verified

8/10 Very good

天然温泉が良かった。
Kenji, 1-night trip
Verified

6/10 Good

お部屋は、とても綺麗で、過ごし易く、お掃除も綺麗にされていて、シャワールームも良かったし、ベッドも寝心地が良かったです。ただ、本当に本当に残念だったのは、翌朝、朝7時過ぎに温泉に行って、体を流しゆっくりして、その後、シャンプーをしにシャワー台に行くと、ご高齢の男性の方がシャンプーをしていた。付き添いの女性の方が背中を向けて、彼女も身体を洗っていて、なぜ男性の方が女性風呂にいるのか？年配の方であっても、あってはいけない事ではないでしょうか？ただルールがわからないのですが、シェラトンでは、年配の方なら男性でも、女性風呂に入って良いのでしょうか？私は、他の男性に裸を見られたくないです。その高齢の方は自分で髪を洗っていました。付き添いの方が必要かなのかも知れませんが、もう本気で気分が悪くて、不快でしかなく、せっかくの楽しい旅行が残念でならなかったです。こんな経験はじめてで、今でも思い出すと気分が悪いです。温泉内をお掃除していた方は、外国人でたぶん彼女もわかっていたはずです。ポイントを使って、楽しみにして宿泊した四つ星ホテル、真面目に使ったポイント返して欲しいぐらいです。
Kotani, 1-night trip
Verified

6/10 Good

15:00チェックインのオペレーションが悪すぎる。
Akira, 1-night trip
Verified

10/10 Exceptional

にこ

いつも利用してとても満足してましたが 今回は朝食のレストランのスタッフのスタート時間を尋ねたところ7時と言われ、散歩などして帰って来たら6:30スタートに気づき、ありえないです。 スタッフ教育がなってない 残念です。
Misook, 1-night trip
Verified

4/10 Fair

2025/5/18泊19日チェックアウト ①アメニティは充実していたが、湯沸かしポットが無かったのは残念でした。付随するティバッグも、 ② 18時前にチェックインのみし、フロントの前クローク横でキャリバッグから近隣に住む者に渡す荷物だけ出し外出、21時前にホテルに戻ると預けておいたキャリーバッグがポツンと一つだけ置いてありタグも何もついていなかった、私もフロントには声もかけず自分のものだったのでそのまま920号室へ。しかし他人様が故意に持ち去ることもできることに気が付いた。。 そしてもう一つバッグの外ポケットに折り畳み傘を入れていたが折り畳んでも外に飛び出した状態だった為にそのままバッグに納め、着替え程度の物だけだったので鍵もかけず外出しました。部屋に入りバッグを開けると何故か日傘の柄が折れて外れた状態で入っていた。 鍵をかけなかった私にも落ち度もあり、貴ホテルにチェックインする前にホテル・オークラのシャトルバス利用の際のバスのトランクに入れてもらう際か出してもらう際に折れたのか、、、？しかし、貴ホテルでバッグの外ポケットから中にしまう時には折れていなかった。当日なり翌日にでも言うべでしたし、今更申し上げても仕方ないことですがホテル側？、貴ホテルフロントは宿泊客じゃなくても出入りは自由なため誰かが？と言うこともありますが人様を疑うことにも抵抗がありそのままにしていたが、一つの事例として口コミさせていただきます
YOSHIKO, 1-night trip
Verified

10/10 Exceptional

ＧＷ後、温泉に惹かれ久々に宿泊しました。クラブフロアの2人部屋はじゅうぶん広く、清潔、リニューアル直後のようにピカピカ、綺麗でした。ラウンジで無料の飲み物をいただきながら六甲の景色を見て一息。到着からリラックスできました。 温泉は、露天風呂、打たせ湯他いくつかの風呂があり、旅館や健康ランドよりリラックスできるくらい良かったです。2014年からニュー淡路が経営しているとのことで納得でした。温泉フロアにもラウンジがあり、無料、有料の飲み物がありました。 クラブラウンジでは、夕方からトワイライトタイムでオードブルとスナック、スパークリングワインでまたまたのんびりしました。 アルコールメニューも多くついつい飲み過ぎには注意かも。 暗くなってからの神戸夜景はまことにきれいでした。 翌日は１階で朝食ビュッフェをいただき、オムレツ、フレンチトーストなど食べきれないほどのたくさん種類がありかつ美味でした。その後、フィットネスフロアのジャグジーでさらにのんびり、すべてのスタッフが優しくて満点のホテルでした。
TAKAHIRO, 1-night trip
Verified

6/10 Good

レストランで店員に当たり散らしている方が目に入ったのは残念でしたが、それ以外は大浴場もあるマリオット系ということで満足できました。大浴場のシャンプーやコンディショナーも室内にあるものと同じブランドものに揃えていただけると、さらに良いかもしれません。
Shinsuke, 1-night trip
Verified

10/10 Exceptional

みなさんとても笑顔が素敵

4度目の利用ですが朝食レストランのマネージャーの方及び働いてるみなさん いつもご親切です。 食事も美味しいし温泉は最高でした。 又行きなくなるホテルです。
Misook, 1-night trip
Verified

10/10 Exceptional

朝食ビュッフェがヤバい。世界一かも
Kunihiko, 1-night trip
Verified

10/10 Exceptional

チェックイン、チェックアウトがもう少しスムーズになりませんかね？！
Takada, 2-night trip
Verified

10/10 Exceptional

夜景素晴らしい。
Hideji, 1-night trip
Verified

6/10 Good

비싸게 클럽을 이용할 수 있는 방을 구매했는데, 클럽서비스 은 최하위, 특히 음식은 거의 없음, 간단한 과자, 쿠키 1-2개, 공간이 부족해서 보통 1시간에서 2시간 대기해야 함
Yooshik, 3-night trip
Verified

8/10 Very good

温泉♨️がいいです。 朝ごはんが美味しい😋
Hiroko, 1-night trip
Verified

2/10 Poor

良い評価が多かった
yoko, 1-night trip
Verified

10/10 Exceptional

素晴らしい

何度も滞在しておりますが、今回も非常に快適なものになりました。周辺はは若干人口が減っているためか商業施設がかなり閉まっており寂しいですが、逆に静かな環境の中にある老舗のリゾートホテルと言えます。温泉もすばらしい。
3-night trip
Verified

10/10 Exceptional

清潔感があり、とても素敵なホテルでした
MASAKO, 1-night trip