Doubletree Hilton at Cheltenham is fabulous for family trip where I ever experienced with. The staffs were very helpful for everything even I requested so much to suit for the elderly, such as shower bathroom etc. I would highly recommend the Hilton at Cheltenham for everyone.
MAN CHI
MAN CHI (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 3 月 3 日
Nice stay but room is small
Laam Ting Cherry
Laam Ting Cherry (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 2 月 28 日
Love to stay again
Service is good, room is tidy and comfort and the staffs are helpful. Love to stay again.
MAN CHI
MAN CHI (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 5 月 1 日
不錯
房間比較細,但整體ok, welcome cookies 很好吃
真實旅客
1 晚浪漫旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Sanne
Sanne (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 27 日
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 19 日
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Vivian
Vivian (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 17 日
Luke
Luke (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 14 日
Lovely hotel but not a place to stay with a baby
Hotel is in a lovely location, looks better in photos than in person, a bit dated in places. The beds are really hard and uncomfortable too. The service from bar and breakfast colleagues was really good. My biggest gripe is that there was no lifts for us to use. We were put 2 floors down from reception and had to carry a baby and all our bits pushchair etc down or up 2 flights of stairs every time we wanted to do something. Staff just watched us each time we saw them with no offer of help. Really poor accessibility for people with babies or disabled as steps everywhere. They have ancient manual lifts which you aren’t allowed to use and have to find a colleague for, who are never around when you need them. Ridiculous in this day and age, you must sort this out as I would not stay again based on this as It ruined our stay. Need to apply logic when a booking comes through given the access issues.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 7 日
Average
Spa was xlosed for the week whichbwas highly disappointing.
I was unaware of this until arriving at the hotel, it would have been polite to mention before i booked as i probably wouldnt have stayed here if i had known.
Matt
Matt (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Gillian
Gillian (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 1 日
Poor standard for a hilton doubletree
Pool out of action! Food mediocre. Room cleanliness poor.
Nigel
Nigel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Hazel
Hazel (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Amazing
Highly recommended place to stay. Clean and spacious rooms, comfortable bed. Very friendly and supportive staff
Sara
Sara (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Really enjoyed it, just needed to swimming pool to be warm & it would have been a really nice stay
Carol
Carol (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Mike
Mike (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 19 日
Good hotel
Really good hotel for Cheltenham and the staff were very helpful when our room was too noisy - next to a pump room for the hotel heating.
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 14 日
Happy enough, staff very helpful
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 9 日
Could have been better.
Room was small but okay. The bed was very comfy. However the en-suite was very small the basin was tiny because of the lack of space and was in the way of the toilet. Shower cubicle was very small and the levers hit each other. So when you turned the water on the lever was in the way of the temperature adjustment. I guess they put me in that room because I was a single traveller. Breakfast was nice. I won’t be recommending it to anyone which is a shame because it was recommended to me by a colleague so I imagine the other rooms are better. However I will not be going back. The staff were lovely. They told me the reason the en-suite was cramped was because that side of the building was listed.
Clive
Clive (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 4 日
faded glamour, in a good location.
It is a nice hotel in a good location with some faded glamour to it. Great sized room, though it is a bit of a walk if your room is in the 400s! The big down side was the Spa was very much in need of repair, showers out of order, toilets as well. Also if you want treatments make sure you book them before you arrive, there is very limited space.