Kempinski Hotel Cancún

Luxury resort with full-service spa, connected to a shopping center, near Luxury Avenue Shopping Mall

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

On the beach, white sand, beach cabanas, sun loungers

1 bedroom, premium bedding, down comforters, minibar

Located close to Luxury Avenue Shopping Mall, Kempinski Hotel Cancún offers an unforgettable experience. With a white sand beach, 6 on-site restaurants, and rejuvenating spa treatments at Kayantá Spa, this luxury resort is perfect for families and relaxation seekers alike. Take in the breathtaking views from the poolside bar or enjoy a game of pickleball; kids can explore the playground while you unwind with yoga classes or coffee at the café.

VIP Access

Exceptional

Popular amenities

Airport transfer
Connecting rooms available

Main amenities (12)

Daily housekeeping
On the beach
6 restaurants and 2 bars/lounges
Full-service spa
2 outdoor pools
Breakfast available
Health club
Outdoor tennis court
Sauna
Steam room
Free beach club on site
Beach umbrellas

Feel at home (6)

Children stay free
Babysitting (surcharge)
Children's club
Playground on site
Rollaway/extra beds
Connecting/adjoining rooms available

$381 nightly

Oct 31 - Nov 1

Total with taxes and fees

Why we love this property

Sun, sea, and sand

Melt into the white sand at this beachfront resort. With beach cabanas and a free beach club, this spot is ideal for bayside dining and watersports.

Serene spa getaway

This waterfront resort offers a full-service spa with daily treatments and outdoor spaces. Guests unwind in hot tubs, saunas, and deep soaking bathtubs.

Elegant coastal paradise

Belle Epoque architecture meets luxury at this resort. Ocean-view and poolside dining complement the garden, art gallery, and nearby nature reserve.

Room options

Check availability for these dates

Tonight

Oct 22 - Oct 23

Tomorrow

Oct 23 - Oct 24

All rooms

1 bed

2 beds

3+ beds

Showing 15 of 15 rooms

Club Suite (Seaside)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

883 sq ft
1 bedroom
Partial sea view
Sleeps 3
1 King Bed

Suite (Seaside)

Exceptional

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

882 sq ft
1 bedroom
Partial sea view
Sleeps 3
1 King Bed

Suite (Seafront)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

882 sq ft
1 bedroom
Sea view
Sleeps 3
1 King Bed

Club Double Room (Seaside)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

Renovated in 2023

441 sq ft
Partial sea view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed (Seaside)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

Renovated in 2023

441 sq ft
Partial sea view
Sleeps 3
1 King Bed

Club Suite (Seafront)

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

883 sq ft
1 bedroom
Partial sea view
Sleeps 3
1 King Bed

Deluxe Double Room (Seafront)

Wonderful

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

Down duvet

441 sq ft
Sea view
Sleeps 4
2 Double Beds

Panoramic Suite

Highlights

Balcony or patio

Separate sitting area

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

882 sq ft
1 bedroom
Sea view
Sleeps 3
1 King Bed

Presidential Suite

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Private outdoor hot tub

Air conditioning

Heating

Connecting rooms available

2464 sq ft
1 bedroom
Sea view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Seaside)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

Separate bedroom

441 sq ft
1 bedroom
Sea view
Sleeps 3
1 King Bed

Club Room, 1 King Bed (Club Seafront)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

Renovated in 2023

441 sq ft
Partial sea view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Seafront)

Exceptional

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

Down duvet

441 sq ft
Sea view
Sleeps 3
1 King Bed

Deluxe Double Room (Seaside)

Very good

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Renovated in 2023

Down duvet

441 sq ft
Sea view
Sleeps 4
2 Double Beds

Club Double Room (Seafront)

Highlights

Balcony or patio

Air conditioning

Heating

Connecting rooms available

Club Lounge

LCD TV

Hypo-allergenic bedding

Renovated in 2023

441 sq ft
Sea view
Sleeps 4
2 Double Beds

Suite (The Saasil)

Highlights

Balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Private pool

Air conditioning

Heating

Connecting rooms available

1905 sq ft
3 bedrooms
Beach view
Sleeps 6
3 King Beds

Similar properties

Pool
Free breakfast
Spa
Airport transfer

$405 nightly

Oct 23 - Oct 24

Total with taxes and fees

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About the neighborhood

Retorno del Rey No. 36, Cancun, QROO, 77500

What's nearby

Aquaworld - 16 min walk - 1.4 km
La Isla Shopping Mall - 3 min drive - 1.8 km
Cancun Interactive Aquarium - 3 min drive - 1.8 km
Iberostar Cancun Golf Course - 4 min drive - 3.9 km
Delfines Beach - 5 min drive - 5.3 km

Getting around

Cancun Intl. Airport (CUN) - 18 min drive
Airport shuttle (surcharge)

Restaurants

‪La Veranda - ‬9 min walk
‪Club Bistro - ‬9 min walk
‪Taboo Cancún - ‬6 min walk
‪Nebbiolo - ‬5 min walk
‪La Madalena - ‬6 min walk

About this property

Kempinski Hotel Cancún

At Kempinski Hotel Cancún, you can spend time at the beach enjoying cabanas, beach umbrellas, and beach massages, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. The Club Grill, one of 6 restaurants, offers pool views and serves dinner. Other highlights at this luxurious resort include 2 bars/lounges, a beach bar, and a health club. Fellow travelers love the helpful staff and overall property condition.

All inclusive

All-inclusive room rates at Kempinski Hotel Cancún are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

In-room minibar (all beverages included)

In-room liquor dispensers

Meals and beverages at companion properties

Dining availability limited at one or more venues

Gourmet or à la carte dining limited to 3 meals per stay

At a glance

Hotel size

- 363 units
- Arranged over 9 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting*
- Supervised childcare*
- Children's club*

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)

Parking

- Wheelchair-accessible parking on site
- Onsite parking limited

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
6 restaurants
2 bars/lounges
Beach bar
Poolside bar
Coffee shop
Coffee/tea in a common area
Private dining
Private picnics
24-hour room service

Traveling with children

Children stay free (see details)
Children's club (surcharge)
Playground
Supervised childcare (surcharge)
Children's menu
Stroller
Lifeguard on site

What to do

On the beach
Free beach club
Tennis lessons
Fitness classes
Pilates classes
Yoga classes
Shopping
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Scuba diving nearby
Skydiving nearby
Ziplining nearby

Working away

8 meeting rooms
Computer station
Conference center (290625 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free pool cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

1 building/tower
Built in 1993
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Piano
Health club
2 outdoor pools
Art gallery on site
Designer stores on site
Full-service spa
Pickleball court
Hot tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Comprehensive food waste policy
Banquet hall
Reception hall
Outdoor furniture
Belle Époque architecture

Accessibility

Elevator
Elevator door width (inches): 60
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Front entrance ramp
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Toilet grab bar height (inches): 39
Transfer shower
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 60
Well-lit path to entrance
Stair-free path to entrance
Area rugs in public areas
Smooth flooring in public areas
Thin carpet in public areas
Hardwood flooring in public areas

Room amenities

Be entertained

42-inch LCD TV
Cable TV channels
Pay movies

Home comfort

Air conditioning (climate-controlled) and heating
Minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Rollaway/extra bed (surcharge)

What to enjoy

Balcony or patio

Freshen up

Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi (speed of 50+ Mbps)
Phone
Desk chair

Food and drink

Champagne service
Meal delivery service

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Recycling
Mobile key entry
Guidebooks/recommendations
Restaurant dining guide

Special features

Spa

Kayantá Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

The Club Grill - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Fantino - Overlooking the ocean, this fine-dining restaurant serves dinner only. A children's menu is available. Open select days.

Casitas - This beach restaurant specializes in seafood and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

The Caribe Bar &Grill - This beachfront restaurant serves brunch and lunch. Open daily.

El Café Mexicano - This beachfront family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: USD 4.30 per accommodation, per night

Resort fee: USD 58 per accommodation, per night

Resort fee inclusions:

Additional inclusions

Optional extras

Buffet breakfast is offered for an extra charge of approximately USD 48.50 for adults and USD 48.50 for children
Airport shuttle service is offered for an extra charge of USD 200 per vehicle (roundtrip, maximum occupancy 7)

Children & extra beds

In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Rollaway beds are available for USD 50.0 per night
Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Kempinski Hotel Cancún offer free cancellation for a full refund?

Yes, Kempinski Hotel Cancún does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kempinski Hotel Cancún?

Yes, there are 2 outdoor pools.

Are pets allowed at Kempinski Hotel Cancún?

Sorry, pets aren't allowed.

Is parking offered on site at Kempinski Hotel Cancún?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Kempinski Hotel Cancún?

Yes, an airport shuttle is available. The charge is USD 200 per vehicle roundtrip.

What are the check-in and check-out times at Kempinski Hotel Cancún?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Kempinski Hotel Cancún?

No, this resort doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.

What is there to do at Kempinski Hotel Cancún and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Kempinski Hotel Cancún also has 2 bars, a sauna, and a steam room, as well as beach cabanas and a garden.

Are there restaurants at or near Kempinski Hotel Cancún?

Yes, there are 6 onsite restaurants, featuring alfresco dining, seafood, and ocean views.

Does Kempinski Hotel Cancún have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Kempinski Hotel Cancún have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Kempinski Hotel Cancún like?

Kempinski Hotel Cancún is located on the waterfront in Zona Hotelera, a short 17-minute walk from Aquaworld and 18 minutes' walk from Hotel Zone Beaches.