The hotel was fine. The shuttle service was not up to par.
The van was dirty, inside and out. It was difficult to tell that the van was, in fact, for the hotel because the sign was so small. Just a card in the front window. Not what I would have expected from the Sheraton.
Wayne
Wayne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月26日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月24日
Kimberly
Kimberly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月23日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月23日
Convenient hotel to airport
Great hotel to stay at when leaving on an early morning flight out of Toronto. Staff was very friendly, approachable and helpful. Only complaint I have is the parking lot. With the amount of snow Toronto received the week prior, it was difficult to find a parking spot that didn’t have snow banks around it from a vehicle that had been parked in it for an extended period of time and the parking lot was treacherous to walk through so not good for those with disabilities. If the hotel offers long term parking while flying out, I think they should cordon off the rear of the parking lot for that. There were many vehicles close to the entrance that had snow banks around them and covered in snow which makes it difficult for property maintenance to clear the grounds.
Gerry
Gerry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Diane
Diane (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月21日
Morrinton
Morrinton (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月18日
Bradley
Bradley (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Stay
The bathroom tub was stained black/dirty but I am no princess so other than that everything was great.
Amy
Amy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月16日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Nice Hotel
Very lovely hotel. Very clean. Front desk staff were very friendly. Great having a free airport shuttle although it seemed to take forever to arrive at airport to pick up the passengers. Also, no one would answer the telephone at hotel, kept calling for half an hour until I finally gave up.
Tara
Tara (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月13日
Julia
Julia (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月12日
Rocky start but overall good stay.
Check in was terrible as i received a text at 3:06 telling me my room was ready and when we arrived 15 minutes later it was not. Check in was supposed to be at 3pm so this was unacceptable. Last behind the desk was not friendly and although they did find a room for my family 10 minutes later, it didn't leave a great first impression. The room itself was fine and the beds comfortable. The kids enjoyed the pool. For a one night stay out did the trick.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Theresa
Theresa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Melissa
Melissa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
Great Service
Jim
Jim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Exceptional!
Room well laid out, very comfortable, staff was warm and very helpful. Thank you