Checked in briefly. The room was not very clean and had a bad odor. We soon discovered bed bugs and immediately left. We did notice many rooms that had plastic tarps covering the doors. I can’t believe a hotel can stay open while they are treating for bed bugs!
Tina
Tina (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Brandon
Brandon (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 24 日
Deyunka
Deyunka (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Great for what we needed.
Great for what we needed. Good clean hotel by the Semmes Murphy clinic. Felt safe in the area. Desk clerk was super nice. Room was clean. Bed was fair. Husband grabbed breakfast before we had to be at hospital. All in all it was a good stay and very good for anyone that has to be in area for hospital procedures.
Michelle
Michelle (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 22 日
Luke
Luke (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 19 日
The sleeping area of the room was clean and comfortable, however our bathtub drained very slowly making it uncomfortable to use and the toilet was very loud and slow to flush.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 18 日
Rocco
Rocco (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 22 日
We picked it because it had easy access to the bike trails we wanted to ride.
sheila
sheila (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 15 日
Not clean, broken furniture, cockroach in bathroom, pool closed in July, nobody cleaning rooms and unfriendly staff.
William
William (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 7 日
We had a great time but all the money we spent and the swimming pool wasn't open, for the kids. I will not be coming back.
Sharon
Sharon (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 6 日
Hampton-Not Really
Sleep was comfortable, however there was some room issues. The sink in the bathroom barely drained? Stains underneath the sink that looked like blood, unclean trash can. We chose this location for the pool amenity, however the pool was closed. That was very disappointing. The breakfast was not up to the standard I have experienced in the last at Hamptons, as well as the service. It is best to retrain or look at other Hamptons to help with your service and customer experience. The rooms bathroom ceiling was peeling off and our TV remote did not work for input switches which affected our entertainment. Maybe adding a channel menu in the rooms and switching to remotes that work for your rooms
Dana
Dana (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 3 日
The pool was green and closed. The area around is not nice. The TV remote did not work and was dirty and sticky. There were no plugs by the beds or nightstands for electronics. The carpet had not been vacuumed.
Mary
Mary (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 2 日
Quick weekend
We were in Memphis for a quick weekend to visit family and go to a few sites. The staff we encountered during our stay were all very helpful and friendly. The pool was out of service, the AC didn’t work well and our room was always humid feeling clammy, our door looked as if someone took a crowbar to the door to get in but it did lock. This was the second room we were given after the sink in our first room didn’t not drain.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
Friendly staff. Our rooms were freezing cold. Limited breakfast and the pool we could not use. Not aware there would be additional charge of $100 per key card to be refunded at check out. I was told it could take up to 5 days to be refunded.
Brenda
Brenda (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 29 日
The pool is not open, the air is not cold in the rooms, the place is run down as hell and the only nice thing about the place was the lady who ran the breakfast area!
Tiffany
Tiffany (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Brandi
Brandi (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 25 日
Margot
Margot (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 24 日
Disappointed for a Hilton property
Check in was smooth with nice associate. Room was “damp & musty” and the bathroom had mold all over the ceiling. No control panel for AC. Limited TV due to ongoing upgrade that wasn’t mentioned in description. No frig
Christian
Christian (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Tracey
Tracey (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 18 日
This is about the sixth or seventh time we’ve stayed
George
George (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
They were most welcoming and kind - wow what a different experience in Memphis
Thank you Ladies
I'll come back!!
Katheine
Katheine (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 13 日
very nice accomodations 👍👍👍👍👍
Zachary
Zachary (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 8 日
Disappointed. Expected more from Hampton. We were there for a baseball tourney, for three nights. The ice machine didn't work on our floor, the pool hadn't been opened, we had no refrigerator or microwave, and there were maybe 4 tv channels that worked due to management not updating their cable contract. On a positive note, the room seemed clean and the staff were very nice.
Bethany
Bethany (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 6 日
the clean rooms the friendly guest andthe break feast
jean
jean (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
I was followed from the parking lot into the hotel by a man who wouldn’t stop asking me personal questions. The pool was closed. We brought suits and a booked this hotel because of the location and the pool.