Nestled by the river, Best Western Plus The Charles Hotel offers a serene retreat. Enjoy a free breakfast buffet on the terrace, unwind by the firepit or take a refreshing dip in the indoor pool. With in-room WiFi and dry cleaning services, you'll feel at ease. Previous guests have praised this hotel for its delightful breakfast and helpful staff.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Pool
Non-smoking
Pet-friendly
Free parking
Gym
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness centre
Business centre
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Reception fireplace
Vending machine
Laundry service
Self-serve laundry
Conference space
Feel at home (6)
Rollaway/extra beds
Microwave
Private bathroom
Separate sitting area
Premium TV channels
Daily housekeeping
The current price is HK$692
HK$692
HK$802 total
includes taxes & fees
24 Aug - 25 Aug
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
8.28.2 out of 10
Very good
55 reviews
(55 reviews)
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
30 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
38 sq m
Sleeps 2
1 King Bed
View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
38 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )
Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )
7.07.0 out of 10
Good
6 reviews
(6 reviews)
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
30 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )
Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )
7.07.0 out of 10
Good
6 reviews
(6 reviews)
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate sitting area
Air conditioning
Fridge
LCD TV
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
30 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Ameristar Casino St. Charles - 10 min walk - 0.8 km
St Charles Convention Center - 11 min walk - 1.0 km
Hollywood Casino Amphitheatre - 4 min drive - 5.3 km
Hollywood Casino - 7 min drive - 7.8 km
Getting around
Lambert-St. Louis International Airport (STL) - 11 min drive
St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
Kirkwood Station - 22 min drive
Restaurants
Texas Roadhouse - 5 min walk
McDonald's - 4 min walk
Cracker Barrel
Buffalo Wild Wings - 10 min walk
Starbucks - 5 min walk
About this property
Best Western Plus The Charles Hotel
Best Western Plus The Charles Hotel puts you a short five-minute drive from Ameristar Casino St. Charles and Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch and dinner. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
133 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3:00 AM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Picnic area
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Firepit
Outdoor furniture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Visual alarms in hallways
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
ROOM
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
Dennys – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Plus Charles Hotel
Best Western Plus Charles
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles
HELP_OUTLINE
Frequently asked questions
Is there a pool at Best Western Plus The Charles Hotel?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus The Charles Hotel?
Yes, dogs are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus The Charles Hotel?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Best Western Plus The Charles Hotel?
Check-in start time: 3 PM; check-in end time: 3:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out is available.
Is there an on-site casino at Best Western Plus The Charles Hotel?
No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.
What is there to do at Best Western Plus The Charles Hotel and nearby?
Best Western Plus The Charles Hotel has an indoor pool and a fitness centre, as well as a picnic area.
What's the area around Best Western Plus The Charles Hotel like?
Best Western Plus The Charles Hotel is a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travellers give top marks for the hotel's prime location.
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Best Western Plus The Charles Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Location
Elevator
Shower
Restaurant
What guests liked
Breakfast selection was consistently great with a wide variety of options. (97 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
12 Aug 2025
Clean, friendly staff, great cookies and breakfast.
brett
brett, 1-night trip
10/10 Excellent
20 Jul 2025
Very convenient stay. The rooms were clean and the beds were comfortable.
Leah
Leah, 1-night trip
8/10 Good
22 Jul 2025
Clean and convenient, very pleasant staff.
Nancyjean
Nancyjean, 5-night trip
10/10 Excellent
1 Aug 2025
The suite was large and gave our family of four plenty of room to spread out. The breakfast was very good.
Tracy
Tracy, 5-night trip
10/10 Excellent
16 Jun 2025
Property was nice, clean and had a decent breakfast.
Patricia
Patricia, 1-night trip
10/10 Excellent
24 Jun 2025
Awesome place to stay. Clean and friendly.
James
James, 1-night trip
2/10 Terrible
31 Jul 2025
The cookies were great! Staff was great as well! Update the place. Loved the pool.
Ashley
Ashley, 1-night trip
8/10 Good
11 Aug 2025
We chose this hotel for the pool, which seemed larger than other hotels of a similar cost. We really enjoyed the fact that it had a deep end- 12 ft!
The hotel itself was decent. It is an older hotel, but seems to have been maintained well. It felt clean. Staff was friendly at both check in and check out.
The breakfast was very nice and there was a good selection.
Shannon
Shannon, 1-night trip
8/10 Good
11 Aug 2025
The property is relatively clean and organized. We had decent beds, good pillows, and the room was comfortable. Ongoing remodeling left the halls and common areas a bit less desirable. Breakfast was good with a lot of basic options.
Stacey
Stacey, 1-night trip
8/10 Good
11 Aug 2025
the room
Taianna
Taianna, 1-night trip
10/10 Excellent
11 Jun 2025
Clean rooms, friendly staff ready to help.
Cristen
Cristen, 2-night trip
6/10 Okay
4 Aug 2025
The hotel was convenient and had an amazing breakfast, but the room was very dirty, had mold stains on the ceilings, the carpet was very dirty. The area around the hotel was dirty and unsafe.
Nicole
Nicole, 1-night trip
4/10 Poor
14 Aug 2025
Car meet at one point impossible to get into the parking lot
Cody
Cody, 1-night trip
10/10 Excellent
5 Jun 2025
Staff was super helpful and friendly
Mike
Mike, 1-night trip
10/10 Excellent
8 Jun 2025
Short, easy drive to Convention Center. Very good hot breakfast, lots of options!
Michael
Michael, 3-night trip
8/10 Good
25 Jun 2025
Very restful night's sleep.
Roger
Roger, 1-night trip
8/10 Good
4 Jun 2025
It was quiet and the room size was good.
Eustacio
Eustacio, 1-night trip
6/10 Okay
28 Jul 2025
NA
Laura
Laura, 1-night trip
10/10 Excellent
19 Jun 2025
Very pleased with these accommodations. Was very clean and beds were comfortable. The guy who checked us in was friendly and personable. The pool was nice. My kids enjoyed that there was a “deep end” 12’!
Misty
Misty, 1-night trip
6/10 Okay
27 Jul 2025
Honestly, the people were fine. But the sink in the bathroom was filthy, and the room was damp. The floor and bed just felt damp.
Zak
Zak, 1-night trip
10/10 Excellent
30 May 2025
Centrally located for our planned activities. Dining within walking distance.
Janet
Janet, 1-night trip
8/10 Good
18 May 2025
They served a full breakfast which was great room was clean no problems at all.
James
James, 1-night trip
10/10 Excellent
10 Apr 2025
Check in was a breeze, staff very friendly and helpful.
Laurie
Laurie, 1-night trip
10/10 Excellent
16 May 2025
Excellent place to stay
We enjoyed our stay at this hotel. It was in a convenient location. The staff members were great. The pool was a nice size. The breakfast was standard.