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Malmaison Cheltenham

4.0 star property
Hotel with restaurant, near Cheltenham Racecourse

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Photo gallery for Malmaison Cheltenham

Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Front of property
Club Deluxe Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk
Lobby sitting area
Malmaison Cheltenham, an upscale eco-certified hotel, offers a tranquil retreat with a library and on-site restaurant. Relax in the hair salon or enjoy views from the terrace. With free WiFi and helpful staff who have left a lasting impression on previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Library
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
$118 nightly
The total price is $142
Sep 14 - Sep 15
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Club Deluxe Room

Club Deluxe Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Deluxe Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Double

Cosy Double | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Cosy Double

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Egyptian cotton linens
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Standard Double Room

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

Club Room | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Hair dryer
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Living area | Flat-screen TV

Signature Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
Hair dryer
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Twin

Club Deluxe Twin | 1 bedroom, Egyptian cotton sheets, in-room safe, desk

Club Deluxe Twin

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Bar (on property)

Hotel du Vin & Bistro Cheltenham

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 792 reviews
$119 nightly
The price is $143
Oct 5 - Oct 6
Total with taxes and fees
Hotel du Vin & Bistro Cheltenham
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About the neighborhood

Map
Bayshill Road, Cheltenham, England, GL50 3AS

What's nearby

  • The Promenade - 7 min walk - 0.7 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • University of Gloucestershire - 12 min walk - 1.1 km
  • Pittville Park - 2 min drive - 1.7 km
  • Cheltenham Racecourse - 4 min drive - 3.0 km

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

Restaurants

  • ‪The Lansdown - ‬8 min walk
  • ‪The Bayshill Inn - ‬6 min walk
  • ‪Cafe Nero - ‬7 min walk
  • ‪Bosco Pizzeria - ‬6 min walk
  • ‪MooMoo - ‬10 min walk

About this property

Malmaison Cheltenham

At Malmaison Cheltenham, you'll be within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. For a bite to eat, guests can check out Chez Mal Brasserie, which serves British cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a terrace. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10.00 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Chez Mal Brasserie - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self parking costs GBP 10.00 per night

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham offer free cancellation for a full refund?

Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Malmaison Cheltenham?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Malmaison Cheltenham?

Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited.

What are the check-in and check-out times at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near Malmaison Cheltenham?

Yes, Chez Mal Brasserie offers British cuisine.

What's the area around Malmaison Cheltenham like?

Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travelers love the hotel's prime location.

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Malmaison Cheltenham Reviews

Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Restaurant
Food
Shower
Bar
Bathroom

What guests liked

  • Breakfast was consistently praised for its excellent quality and variety. (22 reviews)
  • Parking was available and conveniently located with some on-street options nearby. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful stay, great location, superb hotel!
Garry, 2-night trip

10/10 Exceptional

Lovely relaxed hotel
Steven, 1-night trip

6/10 Good

I booked a Club Deluxe room which was nice and spacious. I know that the bath and shower are inside the bedroom with no walls before I booked and thought thats fine as I was staying by myself anyways.
Amanda, 4-night trip

8/10 Very good

Malmaison.

Good experience overall and good staff experience. Room is really well set up for business travelers
Kevin, 2-night trip

10/10 Exceptional

Nice

Stayed lots before excellent hotel
Christopher, 2-night trip

8/10 Very good

Nice hotel - breakfast could be better

This is a nice hotel, well placed in a quiet quarter, and close to the shops and eateries of the town, It was clean and the bedroom of a good size. Only complaint was the breakfast where the service was slow and the staff "sullen" (the rest were very helpful and pleasant). The Americano coffee, out of a machine, was pretty tasteless.
Alan, 2-night trip

4/10 Fair

Had better Malmaison experiences

I was looking forward to my stay at the malmaison ahead of an exam the next day. I have stayed at other hotels in the chain and the stay has always been great.
Steven, 1-night trip

10/10 Exceptional

Great hotel

Great hotel. Located conveniently for access to the town.
R P, 1-night trip

8/10 Very good

Great Hotel perfectly situated

Great Boutique style Hotel. We stayed in the spacious signature suite. The room was clean but bed was not great. Shower was fantastic but sink tap flow of water was very poor ( no pressure). Hotel overall is looking a bit tired. Walls and floors could do with a re paint and polish. Staff excellent and breakfast very good.
Kevin, 1-night trip

10/10 Exceptional

Staff were very friendly, efficient and helpful and the Restaurant food (including breakfast) was perfect 🌟🌟🌟🌟🌟
Bryan, 1-night trip

10/10 Exceptional

Nice hotel

Great hotel and good location for easy walk into the town, local restaurants and bars within easy reach. Clean hotel undergoing some exterior improvements but not in a bad condition and unobtrusive too. Comfy room with all you need
Iain, 2-night trip

6/10 Good

Typical Malmaison "okay" standard

It was okay. Air conditioning wasn't working in our room and front desk was great in moving to a junior suite, but that felt tired with creaky floors and doors. Plus music that went on through the night
Scott, 1-night trip

10/10 Exceptional

This well located hotel is well managed with excellent front of house staff. They are really helpful and friendly. It is very quiet with good facilities and quality food options.
Gerald, 1-night trip

8/10 Very good

Great staff

A great stay overall. Staff very fruendly and helpfull
2-night trip

10/10 Exceptional

The bed was supper comfy and I slept like a baby !
Nina, 1-night trip

10/10 Exceptional

Excellent
Brad, 1-night trip

8/10 Very good

It was all to a good standard - and therefore value for money was just about right - bar staff & breakfast staff good & friendly too 👌
Neal, 1-night trip

10/10 Exceptional

Great
Lee, 1-night trip

10/10 Exceptional

Lovely Hotel in Great Location

Lovely big twin room, comfy beds and Nespresso coffee machine. Short walk through the Montpellier district to get into the town centre. Great breakfast in the morning. Nicely decorated and furnished.
Amanda, 1-night trip

6/10 Good

Our room was not in good condition but the location was perfect
Natalie, 1-night trip

8/10 Very good

Nice hotel, needs improving

Pretty nice hotel but I was disappointed at little things in the room that didn't work- a lot of switches that didn't activate anything; shower head pointed directly onto the sloped edge of the bath so both me and my partner slipped when trying to shower (yes I know there is a bath mat provided but I also didn't expect to be showering on a hill). Service at breakfast was poor considering it was the last hour of breakfast and there were only two other parties dining. Food was good but service staff spent more time clearing other empty tables than removing our dirty plates that had collected as you would expect during a continental breakfast. And it wasn't like we overstayed our welcome past the 10am end of the breakfast slot.
1-night trip

10/10 Exceptional

Our room is huge and stately but tastefully decorated and modernized
alison, 2-night trip

10/10 Exceptional

Lovely accommodation, friendly helpful staff, excellent breakfast
Paul, 1-night trip

10/10 Exceptional

Stay

Excellent hotel Stayed here lots before 10/10 service
Christopher, 1-night trip

8/10 Very good

Good location, nice room and friendly staff.
Richard, 1-night trip