The hotel was excellent. I wasn't ready to pay an additional fee on top of what I already paid. I've been to many hotels and never had an additional stay charge.
David
David (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Tandi
Tandi (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Good for price
For a reasonable priced hotel you can’t beat it. Quiet clean rooms and decent to good breakfast.
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Bj
Bj (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 5 日
Worst place to stay
I have stayed at many hotels and this one is the worst i have ever been to. The reviews are pretty misleading
At check in the black guy at front desk was pretry rude to me and pointed his finger to the other side of the front desk that i should be standing for check in like i was his pet. And never said any thing about serving breakfast or its timming.
The hallways are very dirty and when i got into my room i noticed that the floor was dirty and the bed was hard like a brick . I mean who can sleep on this kind of bed . The towels were dirty and had hair on them.
The Ac was making loud noise which didn't let me sleep all night .
Since i drove for 10 hours and wanted to relax a little so i decided to watch some TV . Well there was no TV remote in the room. When i called front desk the same guy who checked me in as me to come down to the front desk and take another remote . I mean who does that ?? And still the second remote didn't work.
The breakfast is a joke . I didn't knew about it and since i was checking out ealry i noticed some people are having breakfast . There is barely any space for people to sit there . There was nothing available for breakfast except some packed muffins and and they would not refill. The only thing they refilled was apple joice which you get for a dollar . The owner was there and he tried to cut every corner to save a dime.
Btw you only get one cup in the room. Its your coffee and everything cup . If you have another person bring your cup.
MUHAMMAD
MUHAMMAD (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Alex
Alex (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
Overall good experience
Was a sudden decision while preparing for a convention in the area, but was able to get a room fairly quickly with help from the receptionist.
Got a room for a night but was worth it to get some overdue rest from the long drive there.
Aaron
Aaron (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Ramiro
Ramiro (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
Front guy was great I didn’t catch his name but had good conversation. The walls and doors were pretty dirty. There was a pretty wide crack between the door and frame and the window shade was all messed up. The room also had a funky smell. It was good enough to stay a night but the dirty walls and door were pretty gross
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Would come back!
The staff and the facilities were great. The room cleaner might have been on vacation. Clearly no one vacuumed. Chip or cracker crumbs everywhere. Little bit of mold in shower, walls were dirty in many places. Bed was great, breakfast was great. In non-smoking room, however lots of Marijuana smoking around us.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 27 日
Tajiddin
Tajiddin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 21 日
Clean room, good value
The front desk workers at Serenity Stay were very courteous and warm. The room he assigned us was already occupied, but he offered us a comparable room. The room itself was quite clean and I liked the modern decor. Some areas of the property were not as picked up. Breakfast buffet had a lot of choices, but the food was not very hot and the toaster was not heating enough to toast.
Elena
Elena (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Hugh
Hugh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Bj
Bj (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 15 日
Heather
Heather (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
William
William (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 9 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Awesome stay
The whole place was amazing. Especially the guy at the front desk, Mr D. The water in the shower was very nice. Sweet people, and close to different foods. Would love to stay again.
Randi
Randi (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Easy check in
Check in was just amazing and quick very informative.
Marcy
Marcy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Donna
Donna (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 2 日
Needs a new cleaner
You can tell the place was recently updated. Nice furniture and shower, cute design. Breakfast was good! However, the room was poorly cleaned. There was a clump of cobwebs in one corner with dead bugs in it, a used q-tip in the floor, the floor felt sticky. I wouldn’t stay there again due to that.
Alyson
Alyson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Hidden Delight
Stumbled upon Chattanooga Heritage Motel. Going to see theater performance Downtown Chattanooga. Clean room. Comfortable beds, no bugs. Manager Jimmy absolutely outstanding. Even loaned me a outlet adapter for my HDMI charger. Rooms being remodeled to include HDMI access. SUPER QUIET rooms. Pool very nice, patio chairs, tables & umbrellas! Welcome bag at check-in, water bottles & snacks. Road access is the only negative. Must pass motel & doubleback in order to access parking lot. City Cafe is the in-house restaurant & is unbelievable! Very busy. Food OOTW (out of this world). Just booked another visit in 2 weeks. Enjoyed this visit 1000% more than a much more expensive "big name" facility earlier in July.