Well we loved the location, we don’t need all the frills. But, we were told we would have a top floor room and did not. I talked to the gentleman at the front desk, he told me that just because Expedia says top floor, that it does not mean top floor. So after I got a little upset, he took me to a top floor room and showed it to me. No place to sit on the balcony except a small metal red chair. Their rooms are not furnished much at all. Tables with no chairs, also the AC only works if you leave the key in the room. And you only get one key. Thankfully after the second day, a housekeeping staff member left another key. I asked the first day for 2 keys and he said no. One key only. The inside or the hotel does not have AC except in the rooms. Restaurant: Staff was not friendly at all, had to go to the bar for drinks, even though the waiter was there. He didn’t bring drinks to the pool evidently. Breakfast was said to be free. But it’s tricky. I would have never known there was as a restaurant if I had not seen it on their website. We ate breakfast one morning and it was good. The pool was very nice and clean and had amazing views!!! So it was not all bad. Cleaning staff was very friendly and helpful. There was one guy selling trips in the lobby, just doing his job, but kind of pestered us the first two days, not a big deal. The balcony has gorgeous views. Just make sure you have furniture. It feels like they opened the resort and ran out of money.
