We had a stay for 5 days and 4 nights. Everything was great except the cleaning service. Every time we got back to our hotel room, the condition was terrible. It was uncleaned and untidied. The blanket and bed sheet were everywhere as if somebody just slept on it. No change of towels. Surface was never wiped. Very disappointed.
Chun Hei Alvin
Chun Hei Alvin (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 25 日
Lovely hotel and staff, loved the lap pool
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Excellent
Am amazing Hotel. Large room with a separate bedroom with another TV in the bedroom. Lucky enough to have a high level room with very good views. Reception is always friendly and helpful.
ALAN
ALAN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Great rooms and location, but comms are lacking.
I stayed for seven nights and, despite asking for the bed to be made and for fresh towels twice, my room was only made up once early in my stay when I hadn't asked.
The bin under the sink wasn't emptied at all.
Onsite parking is terribly tight, but didn't want to use offsite parking.
AWJ
AWJ (8 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 27 日
Shannon
Shannon (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Janice
Janice (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Perfect stay at south bank
Beautiful stay with all amenities. Very accessible to south bank by walk. Rooms were spacious, modern, and comfortable.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Gutes Hotel, gute Lage
Schöne Apartments, gute Lage. Parken (Parkhaus)gegenüber des Hotel oder iim Hotel (Achtung sehr enge Zufahrt zur Parkebene) möglich.
Supermarkt in der Nähe.
Tanja
Tanja (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 27 日
No soap in shower only shampoo. Soap container empty. Aircon didn't work.
Phillip
Phillip (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 9 日
Primrose
Primrose (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 3 日
Good stay
Nice place to stay in Southbank, comfortable and convenient.
真實旅客
6 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 27 日
There is no soundproofing in the hotel - you can hear everything in the rooms above and next to you. The only positives are the politeness of staff and its convenient location, but considering the lack of soundproofing, I warn you to look at other places along Southbank before booking here. We will not return.
One helpful staff member moved us after we mentioned hearing our neighbours all night, only for the same thing to happen in the new room once people moved in next door. We could clearly hear whole conversations, and other noises, so it's safe to assume they could hear us too - not ideal for a hotel. Save your money for somewhere else.
Nicole
Nicole (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 22 日
Lovely, close to Crown
Madelyn
Madelyn (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 1 月 20 日
Steven
Steven (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 20 日
Damon
Damon (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 20 日
Great location and great apartments with good amenities
Janine
Janine (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 19 日
Bed and view were fantastic! Kitchen and bathroom could have been a little cleaner. Bathroom sink did not drain. Did not receive my VIP complimentary bottle of wine. Overall the location was great and I slept well. Just a few details were overlooked.
Noel
Noel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 19 日
michael
michael (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Miok
Miok (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 18 日
Property was conveniently located for the Tennis and close to Casino and transport