我可否免費取消芝加哥紹姆堡索尼斯塔 ES 套房酒店的預訂，並獲發全額退款？

可以。芝加哥紹姆堡索尼斯塔 ES 套房酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

芝加哥紹姆堡索尼斯塔 ES 套房酒店是否設有泳池？

是的，此住宿設有季節性室外泳池。旅客由 10:00 至 21:00 可使用泳池。

芝加哥紹姆堡索尼斯塔 ES 套房酒店是否允許寵物入住？

是的，寵物可入住，總共只限 2 隻。此住宿收取每間住宿每星期 USD75的費用。輔助動物豁免收費。住宿設有飲食器皿。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

芝加哥紹姆堡索尼斯塔 ES 套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

芝加哥紹姆堡索尼斯塔 ES 套房酒店的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：任何時間。提早入住收取附加費 (因應供應情況而定)。退房時間為 11:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供零接觸退房服務。

芝加哥紹姆堡索尼斯塔 ES 套房酒店是否附設娛樂場？

否，此酒店不設娛樂場，但河流賭場 (18 分鐘車程外) 及Grand Victoria 夜總會 (19 分鐘車程外) 就在附近。

芝加哥紹姆堡索尼斯塔 ES 套房酒店店內與附近有什麼好玩？

芝加哥紹姆堡索尼斯塔 ES 套房酒店的店內休閒康樂節目包括籃球。你可充分善用季節性室外泳池、健身中心及野餐區等其他設施/服務。

芝加哥紹姆堡索尼斯塔 ES 套房酒店的客房是否配備廚房或迷你廚房，讓旅客自理餐膳？

是的，每間客房均配備廚房，內有咖啡機、多士爐及廚具。

芝加哥芝加哥紹姆堡索尼斯塔 ES 套房酒店優惠

Q: 芝加哥紹姆堡索尼斯塔 ES 套房酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

10/10 完美

2025 年 7 月 13 日

Good

Xu (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 10 月 15 日

The room was nice and spacious. The check-in process was smooth. The area was quiet and I felt safe. There were a few issues with cleanliness. We had to clean the bathrooms before using them. One of the bathrooms had two empty soap dispensers in the shower with dried up soap and no soap at the sink to wash hands. Also, there were dirty dishes in the dishwasher and the dishes in the cabinet were half cleaned. There was no linen available in the room for the let out couch. When I called the front desk I was told I had to walk over and get them from the front desk. It would have been more convenient if room service was avaliable to bring the items to the room or if the items were available inside the room as it is at a standard hotel, especially since we had to go outside and drive over to the front desk area. Overall, it was a good stay and with these things addressed, I would stay again.

Quandra (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 15 日

As acomodações boas, espaçosas, cafés bons

Jaqueline (5 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 14 日

The hotel room was spacious, the staff was kind and we enjoyed our stay. The room was clean. It was a very good room at a reasonable price.

Melanie (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 10 月 11 日

This was our 4th time staying at this property and it was not good! 1. No internet service in the room they gave me a number to call and those people said that there is no box close enough to reach our room for service. With that being said I called office again and I requested a new room the next day they said ok but in the morning we decided screw it because we bought food and had many things that we would of had to pack up put it in car then go to new room and then again unpack !! 2. There was no shampoo or body wash in the containers in 1 bathroom and the other bathroom there was only 1 shampoo with nothing in it and the other 2 ripped out of canister. 3. 1 roll of toilet paper I would of assumed if the room was taken care of before we checked in this would of been taken care of! 4. I spoke to the front desk and he apologized that this shouldn’t of happened but it did and they did NOT offer us anything I had some work to complete and I had to use my data hot spot to get on my computer. 5. New ownership has taken over this property maybe there just not situated yet and as I said this is the 4th time being at this property but they should of offered a free night or something but we got nothing and my reservation was Friday through Monday we packed and left on Sunday after pre paying for the room!!!

Marty (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 10 月 8 日

Staff was excellent, breakfast was great. However the bathroom could have been swept. There was hair all over the floor behind the door. There was also crumbs or something on the couch and desk chair. The headboard should be replaced since it's peeling. And maybe shampoo the carpet.

Davonda (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 7 日

Lawrence (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 23 日

Salman (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 22 日

Keyona (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 22 日

lubbie (2 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 13 日

SoNESTA ES not so much

Stain on carpet, doors were dirty. We missed our first day, and never got to take advantage of breakfast. Heater was blowing cold air, and no one did anything! We were cleaning up and loading the car after 1100am. They charged me $100.

Katherine (4 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 8 日

One room was dirty. The door was damaged. The carpet was dirty. Couch was dirty. I should’ve had took some pictures. Then I will switch to another room. It was no no better. It’s all you make it all this money off this Hotel it’s time to fix it up the rooms clean the carpet hire a new staff to help you keep your hotel up and running

Geenetra (2 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 9 月 7 日

Dirty carpets look like blood stains in the LR

2 晚行程

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 3 日

Jalee (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 9 月 1 日

Victor (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 16 日

3 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 2 日

Em lorin (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 17 日

Loved the property, could use a little TLC, but overall was good

thomas (5 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 17 日

4 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 17 日

Raquel (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 15 日

Very nice place to stayed, lovers their 2 separated bedrooms

Jannete (1 晚家庭旅程)

Travelocity 真實旅客評價

8/10 很好

2025 年 7 月 15 日

matt (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 14 日

Michelle (4 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 12 日

Hotel advertising as a hotel with pool and the pool was not working, thought they did offer a hotel nearby to swim at. Had to drive there. Room was mediocre clean, tape all over the walls and popped balloon pieces on the floor. Bathroom had hair all over the shower. Not much toilet paper and it was not in the bathroom. For price very expensive for amenities given

1 晚友伴旅程

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 10 日

joshua (1 晚行程)

Expedia 真實旅客評價

芝加哥紹姆堡索尼斯塔 ES 套房酒店

Sonesta ES Suites Chicago - Schaumburg

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