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ibis Hamburg Alster Centrum

3.5 star property
Eco-friendly hotel connected to the convention centre, within easy reach of Alster Lakes

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Photo gallery for ibis Hamburg Alster Centrum

Land view from property
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior
Property amenity
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Located in Hamburg City Center, ibis Hamburg Alster Centrum offers a welcoming retreat. Connect to WiFi and take advantage of dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests, who can also rent bikes to explore the city or visit nearby Hamburg City Hall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Connecting rooms available
  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities
  • Parking available

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Luggage storage
  • Locker space
  • Bike hire

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • In-room climate control (air conditioning)
The current price is HK$735
HK$787 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
Private bathroom
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 2 Single Beds

7.8 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Ruby Lotti Hotel Hamburg

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
8.8 out of 10, Excellent, 1,000 reviews
The price is HK$991
HK$1,061 total
includes taxes & fees
31 Aug - 1 Sept
Ruby Lotti Hotel Hamburg
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About the area

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 12 min walk - 1.1 km
  • Miniatur Wunderland - 3 min drive - 2.6 km
  • Reeperbahn - 3 min drive - 2.7 km
  • Hamburg Cruise Center - 4 min drive - 3.0 km
  • Elbe Philharmonic Hall - 4 min drive - 3.0 km

Getting around

  • Hamburg Airport (HAM) - 26 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • Hamburg Central Station - 7 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 7 min walk
  • South Central U-Bahn - 9 min walk
  • Monckebergstrasse U-Bahn - 10 min walk

Restaurants

  • ‪Mutterland - ‬4 min walk
  • ‪Junge Die Bäckerei - ‬4 min walk
  • ‪Atlantic Bar - ‬1 min walk
  • ‪Restaurant Herr He - ‬4 min walk
  • ‪Barca an der Alster - ‬3 min walk

About this property

ibis Hamburg Alster Centrum

When you stay at ibis Hamburg Alster Centrum, you'll be a short five-minute drive from Hamburg City Hall and Hamburg Messe and Congress. This eco-friendly hotel is also a short five-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: North Central U-Bahn is 7 minutes and South Central U-Bahn is 9 minutes.

Languages

English, French, German, Italian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 165 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets allowed (1 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (EUR 20 per day)
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Bike parking
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Bathroom emergency pull cord
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19 for adults and EUR 9.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per night

Parking

  • Self-parking costs EUR 20 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Also known as

ibis Hamburg Alster Centrum Hotel
ibis Alster Centrum Hotel
ibis Hamburg Alster Centrum
ibis Alster Centrum
Ibis Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg
HELP_OUTLINE

Frequently asked questions

Does ibis Hamburg Alster Centrum offer free cancellation for a full refund?

Yes, ibis Hamburg Alster Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg Alster Centrum?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 16 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at ibis Hamburg Alster Centrum?

Yes. Self-parking costs EUR 20 per day. Electric car charging is available.

What are the check-in and check-out times at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at ibis Hamburg Alster Centrum?

No, this hotel doesn't have a casino, but Casino Reeperbahn (5-min drive) is nearby.

What is there to do at ibis Hamburg Alster Centrum and nearby?

Recommended spots to visit include Alster Lakes (2-min walk) and Hamburg City Hall (14-min walk), along with Miniatur Wunderland (1.4 mi) and Hamburg Cruise Center (1.8 mi).

What's the area around ibis Hamburg Alster Centrum like?

Ibis Hamburg Alster Centrum is located by the river in Hamburg City Center, a short 7-minute walk from North Central U-Bahn and 14 minutes' walk from Hamburg City Hall.

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ibis Hamburg Alster Centrum Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Train station
Breakfast
Trains
Lobby
Air conditioning
Bed
Parking

What guests liked

  • Breakfast was excellent and a highlight of the stay. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Everything was good
Rasoa, 4-night trip

10/10 Excellent

The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Lola, 4-night trip

10/10 Excellent

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Gerhard, 6-night trip

8/10 Good

The beds were too firm even with the matress pad.
Victor, 3-night trip

10/10 Excellent

Great stay
George, 1-night trip

10/10 Excellent

Great place!

No bells and whistles but a confortable stay. Very close to river, train station and city center.
CYNTHIA, 3-night trip

8/10 Good

Nice breakfast, clean rooms and central
Bente, 4-night trip

8/10 Good

I nice, basic, hotel very close to the city centre.
Christopher, 3-night trip

10/10 Excellent

Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Francis, 8-night trip

10/10 Excellent

Toller Service!
Falko, 2-night trip

8/10 Good

Excellent location! Reasonably priced. Good breakfast. Great staff!
SANDRO, 2-night trip

8/10 Good

I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Javier, 3-night trip

10/10 Excellent

Excellent breakfast !!!! Recommended!!!
Gilda, 1-night trip

10/10 Excellent

Great option for a short stay in Hamburg

This is the first place I'd recommend if you have a short stay in Hamburg and really just need a place to sleep. It's a great location (less than 5 minutes from the train station, and right across the street from the lake). The rooms are small but clean, we didn't have any noise from inside or outside the hotel, and service was helpful and friendly. Great option at a decent price.
2-night trip

10/10 Excellent

Close to the train station which was very convenient. Very clean!
Wade, 1-night trip

6/10 Okay

I wish there was a safe in the room. Other than that very friendly staff, very clean room, great sheets on the bed.
BURCIN, 2-night trip

10/10 Excellent

Great location

Hotel was well located with garage underneath. Rooms are basic but its an ibis. Slept well, apart from a few orange spiders that seemed to be around ine of the beds.
steve, 1-night trip

10/10 Excellent

It's great
Darren, 1-night trip

8/10 Good

The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too. The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Barry, 4-night trip

6/10 Okay

Ok boende men ingen parkering
marcus, 1-night trip

6/10 Okay

Does what it does on the tin.Rooms at the back level 5 near the lift are very noisy at night.You hear the lift then when that stops you hear the trains on the track at the rear. Staff very good when we asked to change rooms and there was no problem in doing so.
DAVID, 4-night trip

8/10 Good

I liked everything about the place, except for the fact that the air conditioning did not work.
Susannah, 1-night trip

6/10 Okay

Too noisey from railway.

A lot of noise from the railway interrupted sleep on both nights. No tea or coffee making facilities in the room, a basic standard for any reasonable hotel.
W A, 2-night trip

4/10 Poor

Some staff were helpful. Good breakfast. Several staff were rude and not helpful. No air conditioning for first three night and window opened to very noisy (all hours) train station. No ice machine and TV did not work.
Robert, 8-night trip

4/10 Poor

Not clean

The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
Tatia, 1-night trip