Stayed 5 days. Room were scheduled to be cleaned after 3 days. Fresh towels and trash emptied on non- cleaning days. Got non-cleaning day housekeeping once after 2 visits to desk, card on door and finally a late night call to the desk.
Stephen
4 晚家庭旅程
8/10
Okay place to stay for the price. I would stay there again.
John
4 晚家庭旅程
8/10
We stay at this hotel whenever we visit family in Cleveland. It is comfortable and in a good location for us. We were supposed to get trash removal and clean towels every day, but we had to ask. Otherwise, no problems.
Harold
6 晚家庭旅程
10/10
Loved it very clean and the beds were so comfy
Emily
1 晚家庭旅程
6/10
Service Personnel did not speak English well tried to communicate and just smiles and nodded
Icie
1 晚行程
2/10
20 minutes to check in for a pre paid room at 330 am check in… called front desk in the am for late check out was told no after I called front desk on my cell phone and disconnected 2 times…after some call to room couldn’t connect …. So I called back a THIRD time and said please WaIT I just have a question… where I was told not late check outs. I could see this being a problem if the hotel was at all busy(not) or if front desk person had even attempted to call me back (did not)
Zane
1 晚行程
2/10
I paid upon arrival for a late checkout. And the manager took my money. And then wants me to check out early because he doesn't have any house keepers to clean room after 4pm.
Sylvia
1 晚商務旅程
4/10
I paid cash for a late checkout. I left a day earlier. Didn't get my refund,and didn't need late checkout on the day I did leave.
Sylvia
4 晚商務旅程
6/10
Dongsung
1 晚行程
8/10
Sylvia
1 晚行程
8/10
Sylvia
4 晚商務旅程
6/10
Katie
1 晚行程
10/10
Sylvia
3 晚商務旅程
10/10
Mohammad
3 晚行程
6/10
While I had paid an additional cash fee upon arrival for a late checkout. They kept coming to my room beating on my door. To have me check out.I had infact paid. I got up and left by 4:30pm. I am a regular customer of this site . I'm not happy with this.