The front desk took a 100.00 deposit which was not mentioned till check-in. Okay fine all good till we saw the state of our room carpet. Our room was not as clean as many other major hotels we’ve been in. Also, there were so many urine stains on our carpet our service dog had no idea where to lay. When you laid on the bed you could feel the springs popping and they continued all night. The pillows, all different, were a mixture of everything, no two alike, all bad! The towels were so tiny and so hard it actually scratched my skin. However, the lobby was very nice but really quite dark. Overall… they will never see us again!
Penny
Penny (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 8 日
Needs new beds and pillows
Pretty sure the beds are original as well as the pillows
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Bernadine
Bernadine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
We got upgraded for free to a giant suite which was cool! Good and affordable hotel.
Leah
Leah (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 4 日
The hotel is a great location, but there were a lot of noises that kept coming. Friendly staff.
Brian
Brian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Travis
Travis (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
My room was comfortable and I had a good stay. The restaurant served a delicious meal that I ordered for dinner, but I got sick that night and couldn't help wondering if it was a mild case of food poisoning from that restaurant. I can't say for sure but I would avoid eating there again.
Ella
Ella (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Nathaniel
Nathaniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Family member in hospital.
I would like to say a special thanks to two of your staff….unfortunately, I didn’t get their names….the night clerk and the lounge waiter. The reason for my stay was I had a family member in hospital and I wanted to be close.
Both of these employees were super friendly and caring and took fantastic care of me. The night clerk always made sure I had a super nice room and the waiter always made sure I got supper even if I showed up just before closing time.
Thanks again Sawridge (South Edmonton)
BTW….family member is now out of hospital and on her way to recovery.
ROB
ROB (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 25 日
Maria
Maria (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Doug
Doug (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Rooms could be updated with carpets and drapes.
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Dana
Dana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Desirhe
Desirhe (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Amit
Amit (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Highly recommend
Clean staff are friendly, restaurant is so good and convenient
Braydon
Braydon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 6 日
Nice
Little mould in the chalking in the bathroom
Kari Lee
Kari Lee (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Comfortable family time
Good bar and restaurant with tv to watch football with our group.
Big suite with plenty of room for family chatting. In town for a wedding so festivities everywhere.
David
David (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
James
James (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 1 日
Restaurant should be open all day. Had issue with the room beeing by the train and they fixed it Very nice people