O hotel tem excelente custo benefício, pois é muito bem localizado no centro de Santiago, o que favorece conhecer pontos turistícos dentro da cidade e a pé. Os funcionários são gentis e cordiais. As instalações físicas do hotel são OK.
Ponto de melhoria: colocarem à disposição, café da manhã com maior variedade de itens, além de preços promocionais no restaurante interno para hóspedes em outras refeições.
Ivan
7 晚家庭旅程
10/10
Sidnei
1 晚行程
10/10
真實旅客
1 晚行程
8/10
Très bien situé pour visiter les principales attractions du quartier . Quartier peu sûr le soir mais nous n’avons pas eu de problème . Dans l’ensemble, l’hôtel était bien dans tout ses aspects. Nous n’avons pas utilisé la piscine .
cristina
2 晚友伴旅程
4/10
Jaime
2 晚家庭旅程
10/10
Excelente estadia! Um elogio especial para o café da manhã, tudo maravilhoso.
GUSTAVO
7 晚家庭旅程
10/10
Perfect place to stay in Santiago. Really beautiful hotel in a great location with friendly staff and very comfortable beds. We arrived early in the morning and they were really kind to let us check in straight away which was amazing after a long overnight flight. I would highly recommend staying here.
Helen
3 晚友伴旅程
10/10
Ana Lúcia
7 晚行程
8/10
真實旅客
2 晚行程
8/10
Glen
1 晚行程
10/10
Very clean and quiet. Nice people.
Suzanne
2 晚行程
2/10
The room was old, bed was well used and the Air Conditioner would not adjust so the room was 25 to 27 degrees C (77 - 79F) for the 3 days. We had maintenance up and he said it was working perfectly???? So they gave us a fan!!!! Not a 4 star and not anything greater than a 5 out of a 10 - based on location and staff. Building is in bad shape. But mostly, the hot room with no ability to make it any cooler and no concern from maintenance.
Richard
3 晚行程
10/10
Severino
4 晚友伴旅程
8/10
MARIA ANGELES
1 晚行程
8/10
Gustav
3 晚行程
10/10
El hotel ha cumplido todas nuestras espectativas, buen desayuno y una terraza donde hemos podido cenar muy a gusto.
Personal muy responsable y encantador.
MARIA ANGELES
1 晚友伴旅程
4/10
Air conditioning was very poor, it was either not working for the 5 days we were there or set so high for money saving reasons it left our room permanently at 27 degrees and very hot and uncomfortable. Staff advised us the manager would contact us which never happened. Staff came to the room after 4 hours waiting and said it was fixed but it remained at 27 degrees the whole time. Air conditioning works well in the lobby and reception but not in the rooms. We didn’t get our hotels.com early check in or room upgrade despite others checking in after us getting an upgrade.
Cherie
4 晚行程
8/10
SANGMIN
1 晚行程
10/10
Gostei muito do hotel e certamente voltarei a me hospedar nele.
Os quartos são aconchegantes e a localização é excelente! Próximo a muitos pontos turisticos, mercado na frente. Recomendo!
STEPHANIE
2 晚行程
4/10
Spent 3 nights at this hotel and was told only on arrival (at 1 am), after 13,5 hours been on a plane, that there was no running water from 23h30-5h30. Same scenario happened on our last night so we couldn't shower or use the toilet when we woke up to catch our flight. We had to use the toilet at the airport.
The AC was also not really efficient and we gave up asking for another room when the customer in front of us was told that there was no other rooms available...He was complaining about the ACas well.
The receptionist took our informations and said that someone from.the hotel would get in touch with us to offer a partial refund regarding the water inconvenience. It's been more than 3 weeks now and nobody contacted us or responded to the email I have sent a week ago on the subject.
真實旅客
3 晚友伴旅程
8/10
Bruno
1 晚行程
10/10
I enjoyed the atmosphere of Chilli’s heritage created by the decor . The restaurant produces great meals and the pool is lovely on a hot day . Easy to walk to major attractions and staff are always willing to help in any way. Hot showers were welcome also !