The staff was amazing super helpful. Breakfast was a surprise, biscuits and gravy, bagels, french toast and even bacon and fresh fruit. The shuttle call, when I got off the plane, the girl was a bit rude and told me to call back when I got outside, which I walked the 3 minutes to the outside and called back and she said he is on his way and hung up. I then waited for over 35 minutes for the shuttle to get there. BUT THE REST OF THE GROUP WAS STELLER!