Room was full of mosquitos and we all got multiple mosquito bites just from one night! I killed 5 of them in the bathroom before bed too! Staff helps with nothing and you have to drive over to the lobby to get things like an extra blanket as there was no bedding for the pull out sofa.
Rashelle
Rashelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 15 日
150 dollar hold was ridiculous
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 15 日
I don’t believe my room was properly cleaned before my stay a lot of the dishes that were provided were still dirty. There were stains on the bed and floors which were not made by me. I also left with itchy bumps on my legs from sleeping in the bed which weren’t there before my stay not sure if it’s the detergent or whatever the case maybe regardless i’m left with itchy bumps. Another thing was that neither the wifi nor the TV in my room did not work.
Aniya
Aniya (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
John
John (13 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 6 日
Tereshia
Tereshia (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Excelente habitaciones amplias y limpias
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 1 日
Logan
Logan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Isaiah
Isaiah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Isaiah
Isaiah (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Elizabeth
Elizabeth (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 24 日
Tanya
Tanya (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 20 日
Ezekiel
Ezekiel (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
Michaela
Michaela (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 13 日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 12 日
Cleaner would have been nice.
Toilet kept filling, which is why the water line was off when we got in. One of the vents was filthy with visible dust.
Narciso
Narciso (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Dennise
Dennise (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Kayla
Kayla (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Great property needs new management
Thebroom and property were great. The staff that checked me in was great. There was an incident that knocked out the power leaving no lights or air conditioning in Tempe AZ in the summer. I had tp leave early do to the uncomfortable heat. Instead of vompensaying me I was told that I owed them money because they made a mistake during check in. I received a rude email after an equally rude phone conversation with Amtoinette (General Manager).
Tammy
Tammy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Rowin
Rowin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 27 日
Power went out and it was extremely hot and difficult to get any sleep.
Beth
Beth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Super recomendado
Todo muy excelente, una atención muy rápida y muy amable… la zona muy tranquila, los cuartos súper bien ;muy cómodos, …cualquier duda te la resuelven de inmediato… todo el personal muy amigable… sobre todo, Nancy una persona que siempre está dispuesta a ayudarte. Felicidades a todo el staff
Jesus
Jesus (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 23 日
Help
Before checking in I received an email saying there would be a $100.00 deposit. No problem.
When I checked in I was told there would be a $150.00 deposit. Again, not an issue.
I woke up today to TWO $150.00 charges. This threw my account into a negative status. I asked for help for the front desk where i was told they didn’t know why it was charged twice but that the hold would release in 3-14 days… My account has never been in negative before and i can only imagine the feed im going to have. I’ve reached out to Sonosta customer service and was told to contact you guys for a refund
Delora
Delora (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
Stay there once or twice a week. Only thing I do t like is the increase in deposit.