我可否免費取消蓬塔卡納澳門海灘夢想酒店 - 全包式的預訂，並獲發全額退款？

可以。蓬塔卡納澳門海灘夢想酒店 - 全包式在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

蓬塔卡納澳門海灘夢想酒店 - 全包式是否設有泳池？

是的，此住宿設有4 個室外泳池及兒童泳池。旅客由 07:00 至 18:00 可使用泳池。

蓬塔卡納澳門海灘夢想酒店 - 全包式是否允許寵物入住？

是的，狗隻可入住，總共只限 1 隻，每隻寵物的重量上限為 10 公斤。此住宿收取每隻寵物每晚 USD65的費用。輔助動物豁免收費。住宿設有飲食器皿。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

蓬塔卡納澳門海灘夢想酒店 - 全包式是否設有店內泊車位？

是的，此住宿設有免費自助泊車及代客泊車服務。住宿設有電動車充電站。

蓬塔卡納澳門海灘夢想酒店 - 全包式的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：23:30。退房時間為 12:00。

蓬塔卡納澳門海灘夢想酒店 - 全包式是否附設娛樂場？

否，此住宿不設娛樂場，但阿瓦隆公主賭場 (17 分鐘車程外) 就在附近。

蓬塔卡納澳門海灘夢想酒店 - 全包式店內與附近有什麼好玩？

你可享受排球等店內活動的樂趣，並到網球場精進球技。店內其他休閒康樂節目包括籃球及排球。你可享用 SPA 服務，又或在 4 個室外泳池中任選一個暢泳。蓬塔卡納澳門海灘夢想酒店 - 全包式亦備有3 間池畔酒吧、桑拿、蒸氣室、電子遊戲室及花園。

蓬塔卡納澳門海灘夢想酒店 - 全包式內或附近是否設有餐廳？

是的，Bordeaux坐擁法國菜。

蓬塔卡納澳門海灘夢想酒店 - 全包式附近區域有何特色？

蓬塔卡納澳門海灘夢想酒店 - 全包式位於埃爾馬卡奧，短短 2 分鐘步程即達馬高海灘。

旁達加納蓬塔卡納澳門海灘夢想酒店 - 全包式優惠

Q: 蓬塔卡納澳門海灘夢想酒店 - 全包式內或附近是否設有餐廳？

是的，Bordeaux坐擁法國菜。

6/10 不錯

2025 年 10 月 15 日

Property is great. Most of the staff are very nice and helpful. Food is hit or miss. Ignore the sushi stuff it's always hot and humid so eat that at your own risk. Getting the preferred rooms will make the experience so much better. I had some money in my bag in the room and when housekeeping cleaned the room they went thru my bag and took all of the money.

David (7 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 14 日

Amazing food

The food was outstanding, truly the best I have ever experienced at an all-inclusive resort. The service was exceptional — we were upgraded and received truly amazing treatment from all the waiters and staff. On the downside, the bed was not comfortable, and the air conditioner was quite noisy. Also, from an eco-friendly perspective, it was disappointing that all drinks were served in plastic cups instead of glass.

Karina (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 1 日

Leonardo (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 29 日

Felipe (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 21 日

Muy buena gracias

geovany (5 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 20 日

We lived the property and all staff. Everyone was welcoming and accommodating. We did not like the italian restaurant.

Kristin Leeanne (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 18 日

Rafael Ernesto (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 16 日

Good

Michel (4 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 16 日

Excellent stay

David (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 15 日

The only thing I didn’t like it was the check in process. We were so tired and we got in the property around 2:30 and the check in start at 3pm. We got our room at 4:30pm. I lost that day because of the check in process. Other than that, I was impressed with the people that works there. They had a great attitude and always happy. The food was another surprise. It was really good. Buffet, Italian, French and the Japanese were great. I didn’t try the other places. The beach was a little crazy with the waves, but it was fun for adults and older kids. For a family with small kids, it is great place, because they have a kiddy water park and full water park for older kids and adults. Definitely recommend this hotel and I am coming back for sure.

Miguel (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 12 日

This was a nice resort, but had a few drawbacks. The rooms were a little worn, the shower had a shower head that did not work and the door leaked into the bathroom so that the floor was wet the entire time. A light was flickering constantly in the bathroom and at night after showering there was a horrible smell of sewage, which I was able to block by putting all our towels over the grate. I had to ask 3 x before getting hand soap for the bathroom. They only gave us 3 towels even thought there were 4 of us. (Little things, but annoying to deal with on vacation) Beds were comfortable and the fridge was stocked with ample water and other beverages. Staff was very friendly. Upon checking in there was a hard sales pitch to join the Hyatt club, and we were told that since we booked through Expedia we were not “preferred status” and we should have booked through Hyatt bc we would have automatically been preferred. Preferred has access to extra pools and amenities, and can also book reservations at the hibachi restaurant. We were told to book reservations there by the front desk but then told they don’t take reservations by the restaurant. Apparently only preferred can do that. Food was generally good although not amazing. The taco truck was amazing and the best food of the week. Overall we had a nice trip but it wasn’t the best all inclusive we’ve been to

Suzanne (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 10 日

Joshua Matthew (7 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 10 日

Comida muy malo la piscina sucia

Ariam (5 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 10 日

The food was underwhelming. Drinks were in small weathered plastic glasses. Restaurants were mostly non-air conditioned. Rooms smelled of mold and were not regularly serviced. Butler was no where to be found and did not respond promptly to requests. I could easily rate my experience a 2, but feel that this would be a punitive score.

Julio (4 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 9 日

We stayed at this resort for a wedding and had previously heard good things. I was not too impressed. I’ll begin with the positives, the entertainment team was excellent. There were plenty of activities all throughout the day to keep both my husband and I plus our two boys busy. There are several pools and beach access was super close. The food was mid, I expected to be more impressed for the price we paid. We ate at Portifino restaurant and service was great. On the other hand we went to El Patio and waited 20 mins for a menu and and hour and half before we received our food. We ate several times at the buffet and some food items were under cooked such as the meat and others were overbooked such as the pasta. The service members were quick and worked diligently to keep guests happy. The communication could be better amongst the staff though. Since we were a party of about 25 rooms for the wedding, we anticipated service should be better. My aunt and uncle waited 4 hours after checkin to get their room and kept being told 10 mins please. They did accommodate us by providing the kids with access to the zip line and arcade which is an additional charge if you’re not staying as a preferred member. The lack of communication was clear. We made the best of it because we were there with family but I would def not be back.

Satwinder (5 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 9 日

The room was nice and comfortable, the only thing was that in many of the public areas the AC was pretty low I assume so it did get hot fast. The falsities were nice and the staff was very courteous.

Edgar (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 8 日

Very friendly hotel and the Dreams Spa is excellent and has a professional team work and service.

Beatriz (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 6 日

Beautiful property with amazingly friendly staff. The property was clean and spacious and we never felt crowded. We stayed in a Villa with our own pool…awesome. It was a good walk from the villa to the beach but we didnt mind due to the beauty of the property. Restaurants were good and we never waited for a table even with a party of 17. I highly recommend Dreams Macao Beach

Kevin (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 5 日

Everything was great. A+ for customer service, all the staff were very nice and helpful.

Manuel (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 5 日

Excellent!!!!

Fausto (3 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 3 日

Do Not Recommend – Disrespectful and Discriminatory Experience Our stay at Dreams Macao Beach Punta Cana was awful from start to finish. As an African-American family, we were treated with clear bias. Staff consistently prioritized Caucasian guests — even walking past us multiple times to serve others. It was degrading and unacceptable. $80 was stolen from our room, and instead of addressing it professionally, staff searched our belongings like we were the suspects. Our first room was moldy, hot, and smelled terrible. The bedding and pillows were damp and musty. It took over 3 hours the next day just to get a new room. The food? Horrible — except for the Italian restaurant and iced coffee. This resort has no hospitality, no respect, and no inclusiveness.

Jacqueline (4 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 2 日

Everything was great only

Alec (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 2 日

The beach and waves made this an amazing trip. No seaweed like so many other resorts. We will be back!

Michael (7 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 7 月 2 日

The hotel is beautiful, the bad thing is that there isn't much entertainment, they have to improve, the elevator are very small, they don't even fit 4 people, also the breakfast is not variable, we went to the Mexican restaurant and the service and food were terrible, for the price, which is much more expensive than some hotels I have visited, such as the Lopesan, this one is far below

Denise (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 30 日

Sure! Here’s a shorter version of your positive review: ⸻ Wonderful Experience! From the warm welcome to the farewell, everything was perfect. The hotel is new, clean, and very comfortable. Service was excellent, and the food—especially at the Italian restaurant—was delicious with lots of variety. Our room was spacious, and both the pool and beach were spotless. I would definitely return!

Lyubov (2 晚家庭旅程)

Expedia 真實旅客評價

蓬塔卡納澳門海灘夢想酒店 - 全包式

Dreams Macao Beach Punta Cana - All Inclusive

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