In the heart of this family-friendly hotel, Hotel Villa Murano offers a vibrant atmosphere with a playground and arcade/game room for kids. Unwind at the bar or take in breathtaking views from the garden and terrace while enjoying meals from La Tartaruga on-site restaurant.
Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 5 min drive - 3.6 km
La Sepultura Biosphere Reserve - 46 min drive - 42.4 km
Iglesia Vieja - 49 min drive - 43.9 km
Getting around
Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 68.6 miles/110.4 km
Restaurants
Hotel Playa Arista - 4 min drive
Restaurant Flamingos - 5 min drive
Restaurant Costa Azul - 4 min drive
El Gallo - 8 min drive
Hiball Bar - 18 min walk
About this property
Hotel Villa Murano
Enjoy your visit to Tonalá with a stay at Hotel Villa Murano. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool, a snack bar/deli and a terrace.
Languages
English, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
LOB_HOTELS
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Playground
Trampoline
Children's games
Toys
What to do
On the beach
Services
Front desk (limited hours)
Facilities
Garden
Terrace
Mosquito nets
3 outdoor pools
Arcade/games room
Banquet hall
Accessibility
Wheelchair-accessible
ROOM
Room amenities
Be entertained
27-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
STAR_OUTLINE
Special features
Dining
La Tartaruga – On-site restaurant.
MONETIZATION_ON
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Villa Murano Hotel
Hotel Villa Murano Tonalá
Hotel Villa Murano Hotel Tonalá
HELP_OUTLINE
Frequently asked questions
Is there a pool at Hotel Villa Murano?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Villa Murano?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Villa Murano?
Sorry, there's no on-site parking at Hotel Villa Murano.
What are the check-in and check-out times at Hotel Villa Murano?
Check-in start time: 3:00 PM; check-in end time: 4:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Villa Murano and nearby?
Hotel Villa Murano has 3 outdoor pools and an arcade, as well as a garden.
Are there restaurants at or near Hotel Villa Murano?
Yes, there's an on-site restaurant, La Tartaruga.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Villa Murano Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
21 Jul 2025
This Hotel is off a long road, but the trip is worth it. The hotel and staff are excellent. You get a great beach view from several spots on the property. It would be an exceptional place for a family or large group.
Patricia
Patricia, 1-night trip
10/10 Excellent
3 Feb 2025
Excelente lugar familiar
Daniel
Daniel, 1-night trip
10/10 Excellent
29 Jul 2022
Amazing place.
Jorge
Jorge, 1-night trip
6/10 Okay
28 Mar 2023
A bit of a run down place. No attempt of the town to pick up trash that was everywhere. Service in restaurant very bad.
Nicholas
Nicholas, 1-night trip
10/10 Excellent
17 Jul 2025
LUIS ALEJANDRO
LUIS ALEJANDRO, 1-night trip
8/10 Good
13 Jul 2025
Buen hotel incomparable playa pero el que tenga restricciones “técnica” para cobro con tarjeta es un mal punto
Alfredo Fernando Moysen
Alfredo Fernando Moysen, 2-night trip
10/10 Excellent
29 Jun 2025
Todo muy bien
Karina Guadalupe
Karina Guadalupe, 2-night trip
10/10 Excellent
27 Jun 2025
Un poco retirado de la zona céntrica y poco o nada que visitar alrededor del que Hotel (a menos de 1 km).
Todo lo demás muy bien.
Angel
Angel, 1-night trip
10/10 Excellent
25 Jun 2025
La comida del restaurante muy rica y el personal muy amable y atentos siempre
TRINIDAD ROBERTA
TRINIDAD ROBERTA, 2-night trip
8/10 Good
13 Jun 2025
Fernando
Fernando, 1-night trip
4/10 Poor
19 May 2025
El hotel no está mal, pero el servicio no es bueno, la gente no es amable y el restaurante la verdad no está bien. La propiedad está algo retirada
Teresa
Teresa, 2-night trip
10/10 Excellent
7 May 2025
Limpieza de la regadera de los baños de la alberca
Psic. Alicia
Psic. Alicia, 1-night trip
10/10 Excellent
6 May 2025
Todo excelente
Todo excelentr
Salim David
Salim David, 1-night trip
8/10 Good
3 May 2025
Juan Roberto
Juan Roberto, 2-night trip
6/10 Okay
25 Apr 2025
Están muy descuidadas las habitaciones, el baño estaba sucio con moho. La alberca bien y la comida rica
LAURA
LAURA, 2-night trip
8/10 Good
24 Apr 2025
Todo muy bien, solo habitaciones pequeñas e inconvenientes
Arau
Arau, 3-night trip
10/10 Excellent
20 Apr 2025
Zulma Faviola
Zulma Faviola, 1-night trip
10/10 Excellent
18 Apr 2025
Agradable y amables
Flor
Flor, 2-night trip
8/10 Good
15 Apr 2025
Muy buen servicio
Miguel
Miguel, 2-night trip
2/10 Terrible
25 Mar 2025
Alberto
Alberto, 1-night trip
6/10 Okay
9 Mar 2025
Karina
Karina, 2-night trip
8/10 Good
8 Mar 2025
Jose Francisco
Jose Francisco, 1-night trip
10/10 Excellent
17 Feb 2025
Muy agradable estancia
Siempre la pasamos muy a gusto en Villa Murano. El personal es muy amable y las instalaciones, limpias. Los meseros te atienden rápido y con buena actitud - Fermin es nuestro favorito. En esta ocasión no dormimos tan bien debido a un evento de motos al lado, pero eso no es culpa del hotel. Gracias por todo
Tiffany N
Tiffany N, 1-night trip
8/10 Good
4 Jan 2025
En general nos la pasamos bien, tiene ambiente familiar y se descansa bien, solo le falta una remodelación, la chapa de nuestra recamara se atoraba, en general le falta mantenimiento a las instalaciones