The toilet was clogged when we arrived and overflowed twice during our stay, both times we were offered a plunger. When we stated we were not plunging the toilet ourselves, we received back talk and attitude. I was very appalled at the unprofessionalism of the front desk staff!
Denise
Denise (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Ernie
Ernie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
It was clean and quiet hotel
scott
scott (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 17 日
THis is a very old property that is bad need of a full renovation - it smelled musty -the bathroom was "beaten up" - and rough. The breakfast area was marginal, too - as was the breakfast - the only redeeming quality -was the price - which was great!
Charles
Charles (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Susan
Susan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 16 日
Massiely
Massiely (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 12 日
Ease to food and quiet, unexpected charge to park my car on a prebooked stay.
Elizabeth
Elizabeth (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 10 日
A few pros: The staff was very friendly.
Kristan
Kristan (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 3 日
Nice place.
Nothing outstanding
Dave
Dave (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 16 日
Fine basic hotel. Staff friendly and efficient.
Clyde
Clyde (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 11 日
Massiely
Massiely (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 30 日
Everything was Great.
Down side there is No Exhaust fans in the bath rooms to suck out the stink after you go to the bathroom.
GARY
GARY (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Erica
Erica (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 21 日
I made a mistake on my reservation, but the General Manager Jamel did an excellent job of getting it straightened out with Expedia. He certainly went the extra mile. That is great customer service!
Galen
Galen (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 16 日
Nice facilities.
Randall
Randall (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 7 日
The area around the hotel was fine, it was close to Downtown Matthews. The hotel was easy to check-in to using the Hilton App. The room had ripped carpet right in front of the entry door. Possible tripping hazard for those using a walking assistance device. The room had an odor consistent with something being wet and souring. Since I was traveling alone, it did not bother me to the point to request a different room. Though I would have if my spouse had been with me. I most likely will not stay at this location or chain again. I usually stay at other Hilton properties (Double-Tree or Embassy Suites) with a much better experience. Based on this stay, I would not reommend this place to a friend.
Daniel
Daniel (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
I enjoyed the clean room
Susan
Susan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Property seemed older and furniture and colors were def old style.
Stephen
Stephen (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 23 日
very close to food options and not far from downtown