I went to the front desk to ask for towels and washcloths, which were not in the room and was told they would have to see what was available. Not only was I disturbing the gentleman’s phone call but he was reluctant to be of assistance. I received three towels no washcloths or small hand towels. Our room door also would not close completely. We had to use a chair to secure the door. Also, upon arrival there was dirt on the toilet seat as well as in the sink. Bed linen was also dirty. I ended up going to purchase bed linen to use. Also, the gym and laundry facilities were out of service during our stay. I inquired about the guest laundry facilities and he says yes, we have them, but they’re not working. Probably not a place to stay the noise level all night long was ridiculous. I called the front desk to see if it could be resolved and they told me there’s nothing they could do about it. It was absolutely ridiculous Yelling, screaming, running banging on door and loud music.