Entire apartment

Suites You Soho

1.0 star property
Central pension connected to a rail/subway station, within walking distance of Royal Palace of Madrid

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites You Soho

Deluxe Double Room | Down comforters, desk, laptop workspace, blackout drapes
Property entrance
Down comforters, desk, laptop workspace, blackout drapes
Interior
Standard Double Room, Accessible | Bathroom | Shower, rainfall showerhead, hair dryer, soap

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Parking available
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Self parking
  • Airport shuttle
  • Luggage storage
Feel at home
  • Private bathroom
  • Television
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Self parking (surcharge)
  • Soundproofed rooms

Room options

Standard Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2020
Down duvet
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Calle de la Cruzada, 1, Madrid, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 3 min walk - 0.3 km
  • Plaza Mayor - 5 min walk - 0.5 km
  • Gran Via - 9 min walk - 0.8 km
  • Puerta del Sol - 10 min walk - 0.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
  • Madrid Principe Pio Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 27 min walk
  • Madrid Recoletos Station - 27 min walk
  • Opera Station - 3 min walk
  • Santo Domingo Station - 9 min walk
  • Sol Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Chaparrito - ‬2 min walk
  • ‪Horno la Santiaguesa - ‬3 min walk
  • ‪Taberna de Ramales - ‬1 min walk
  • ‪Café de los Austrias - ‬1 min walk
  • ‪Le Bistroman Atelier - ‬2 min walk

About this property

Suites You Soho

You'll be in a fantastic location at Suites You Soho, just a 5-minute walk from Royal Palace of Madrid and Plaza de España - Princesa. Also, Plaza Mayor and Gran Via are within just a 10-minute walk. The property is just a short walk to public transportation: Opera Station is 3 minutes and Santo Domingo Station is 9 minutes.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 12 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • Guests are required to download the property's Stay My Way mobile app before check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 20 per night)
  • Onsite parking limited (max 6 spaces per unit)
  • Height restrictions apply for onsite parking
  • Onsite garage

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Services

  • Luggage storage

Accessibility

  • No elevator (single level property)
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 18 costs EUR 40 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Covered self parking costs EUR 20 per night
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

SY Soho
Suites You Soho
Suites You Soho Madrid
Suites You Soho Pension
Suites You Soho Pension Madrid

Frequently asked questions

Does Suites You Soho offer free cancellation for a full refund?
Yes, Suites You Soho does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Suites You Soho?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Suites You Soho?
Yes. Self parking costs EUR 20 per night. Parking spots may be limited.
Is airport shuttle service offered by Suites You Soho?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Suites You Soho?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Suites You Soho?
No, this pension doesn't have a casino, but Casino de Madrid (13-min walk) and Casino Gran Via (15-min walk) are both nearby.
What's the area around Suites You Soho like?
Suites You Soho is in Madrid Centro, a short 3-minute walk from Opera Station and 3 minutes' walk from Royal Palace of Madrid.

Reviews

7.0

Good

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

No storage. Small. Cramped. A window to nowhere. You can easily find better places to stay than this. Would not recommend
phillip, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean, staff were super attentive (via WhatsApp - despite a few issues with “StayMyWay” app) The air conditioning in the room was blissful. Thank you again.
Stephen, 2-night trip
Verified Expedia guest review

2/10 Poor

Dirty bedding, dirty room. Refused to provide glasses. Refused to clean the room. Locked us out of our room twice in two days. The second time we were locked out the entire morning, until someone finally showed up for work at 11am. I get it you don’t want to see foreigners in your country, but this attitude and level of service is simply outrageous.
Cora, 2-night romance trip
Verified Expedia guest review

6/10 Good

Good location but cleanliness was poor (hair on bed sheets and pillows). Bathroom vanity decaying and hair in sink.
1-night trip
Verified Hotels.com guest review

6/10 Good

Lee, 2-night trip
Verified Hotels.com guest review

6/10 Good

Barbara, 7-night trip
Verified Expedia guest review

8/10 Very Good

Chanda, 3-night trip
Verified Expedia guest review

2/10 Poor

Great location, awful housekeeping.
Jesus Pimentel, 11-night romance trip
Verified Orbitz guest review

2/10 Poor

Backed up drain/sewage water
When we first arrived and turned on the bathroom taps on the sink, the plumbing was so backed up that water started to flow out of the shower drain into the bathroom floor. Slime and other debris from previous guests washed back up and filled the shower floor and made the room smell disgusting. With staff on site, we could only communicate through Whatsapp and the response times were disappointing. Once I got ahold of them they informed me that they could/would not move us to another room and that they would send maintenance to look at the problem. They did not end up sending someone to fix the issue and we had to wait for cleaning staff to arrive the following afternoon (which wasted half of our travel day in Madrid). Cleaning staff were not even aware of the issue when they arrived and I had to get them to come and look in the room. If I had left without waiting they would have not entered the room to realize there was an issue. Unfortunately we were only in Madrid for 2 days and dealing with this issue ruined most of our time there. Would not recommend staying here.
Jake, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It’s in a great location. But the suite itself was not very clean. The bed smelled like sweat and the towels smelled sour! It wasn’t a great place to stay.
Sonya, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

It's a nice apartment/hotel right in the middle of everything. Minutes from the Metro and restaurants are everywhere. The bed was super comfy and we enjoyed our stay. But there was one issue, which others also apparently had. There is no staff and all of the doors are electronic. But they are a "different" kind of electronic and the instructions are not exactly friendly. Others apparently also had issues because you can hear banging and frustration. And the doorknob in our room (inside) was torn from the door, obviously because someone couldn't figure it out. Here's the deal: (1) You use an app which has three options. (Assuming you find the right entryway, there are two). When they say "Fence" they mean the gate that protects the entryway door. Click open on the app, select fence, and then push the gate open. This is the easy part. (2) To open the entryway, it's labeled as "pedestrian". Click open on the app and select it but ... you will need to turn the knob FIRMLY! to the left. The knobs free-spin usually until the right code is entered. Then the knob "locks" onto the spindle and you can open the door. But the instant you release any pressure, the knob will free-spin again. (3) Same procedure for "apartment", except the knob turns to the right. Overall we were very happy. Extremely quiet, despite the aggravated guests and their doors. No fridge in case you were wondering. But we were very happy with our stay.
Rick, 4-night romance trip
Verified Expedia guest review

6/10 Good

This spot was actually quite lovely. It was in a great location and we found it quite clean. Unfortunaltry the bed was just uncomfortable which is why we would rate it low. It dipped real low in the middle making it uncomfortable for two sleepers. If you plan on visiting here without data, we had to turn ours on to contact the staff for the wifi connection. I recommend that they have a wifi sign for their guests instead of being contacted through whatsapp.
Megan, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Good apartments well done. Good for the weekend trip. Staff is super helpful. Thank you guys!
Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was nice room! Nice staff!
Adolfo, 2-night trip
Verified Expedia guest review

8/10 Very Good

Location and room are excellent but the checking in system with codes has many problems and it will leave you frustrated Make sure to arrive within check in hours to avoid complications .
Mojtaba, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

Central and safe!
Mateo Miguel Milians, 3-night trip
Verified Expedia guest review

6/10 Good

small rooms, angry cleaning staff good locations
Small room, check in not on site, stayed 3 days away
2-night trip
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Expedia guest review

10/10 Exceptional

Manuel Alejandro, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

O quarto é excelente, espaçoso, limpo e bem equipado. O sistema de acesso via Bluetooth funciona bem, mas pode ser um pouco complicado para algumas pessoas, principalmente porque são 3 portas até o quarto. Em um dia, meu celular descarregou e, por sorte, minha amiga tinha o código, mas se estivesse sozinha, precisaria carregar o celular antes. O tempo de resposta do suporte poderia ser mais rápido, especialmente devido a esse sistema de acesso. No geral, gostei bastante, foi o melhor quarto da viagem, mas um suporte mais ágil seria útil.
Débora Castro Silva, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Foi uma das piores experiências que já tive com estadias! Estava muito sujo. Precisei pedir pra no mínimo varrerem o chão. A roupa de cama parecia limpa, mas o cheiro não era bom. Recepção também mal cheirosa. Não há ar condicionado, mas tb não há o mínimo para refrescar o quarto, como um ventilador. Estava super calor e nada ajudava, nem abrir a janela e dormir com ela aberta (o que gerava barulho e era perigoso pois era primeiro andar). Em Londres não há tomadas universais, é uma tomada específica que só há por lá, e não tinham adaptadores para os hóspedes, que obviamente, são turistas e não tem essas coisas! Péssimo! Não recomendo! Nenhuma economia de dinheiro vale se hospedar nessas condições!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis Alberto, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Rinaldo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Habitacion no muy limpia y cama muy incómoda
MARTA, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Dario, 3-night trip
Verified Ebookers guest review