We arrived on a Saturday afternoon. The lobby door was locked and required a room key to access the lobby which is where you have to go to get your room key. An employee opened the door for us and then left with no help checking in. 20 minutes later the front desk clerk showed up and checked us in. The room was terrible. It smelled like mildew and the carpet was wet. Tried to open the windows to help air it out but they were broken. The bathroom was nasty! A long chunk of hair was in the shower which had not been cleaned. Burn marks from smokers all over the countertop. The next morning we went to talk to the front desk but the front desk was locked down. (large garage door type shutter). Tried to speak with a rep the following morning and was ignored even after asking for help multiple times. Worst stay I've ever had at any hotel!
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月25日
My room 208 stink was stopped. Roaches is the room.
Roslyn
Roslyn (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月21日
Stay somewhere else
Furniture was busted. Bed was terrible. Room was very noisy.
tim
tim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
The environment
Pergonnias
Pergonnias (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月14日
Worse attitude from the staff
Richard
Richard (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月14日
Valerie
Valerie (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Worst, most disgusting hotel, ever
The place is extremly run down, and the staff is very rude and condescending. Hidden charges such as having to pay 2$ for towels. And this is is just the tip of the complaints. .
Carlton
Carlton (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月10日
Sally
Sally (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月8日
Our room we chose was non smoking. But we got smoking smell room. We could not sleep over night because of the smoke smell. It was very uncomfortable to spend a night.
Tarjani
Tarjani (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月4日
They let me book a hotel room and there were no receptionist or anyone to service me when I got there.
isley
isley (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月29日
Maria
Maria (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月27日
Terrible rooms not remotely like website pictures rude staff
Darrell
Darrell (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月21日
My shower rode was broken,an so water ket getting floor.they only give me I set of towel no bathroom toiletries.
Timothy
Timothy (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月21日
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月16日
Alfredo
Alfredo (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月9日
Nothing at this place. bad service with the staff.
Berman
Berman (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月3日
Elecia
Elecia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Dezshaune
Dezshaune (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月1日
Caleb
Caleb (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月1日
Very dirty. Smell of vomit and piss in the halls. Loud music and parties in the rooms, there was a man standing outside my door arguing with someone on the phone for 15 mins before I decided to leave.
Jonatas
Jonatas (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月31日
Horrible experiencia , la habitación con mucha peste a humo de cigarro , todo muy viejo y asqueroso , todavía tengo peste en mi piel y la ropa la tendré q botar , muy asqueroso todo . No vale la pena , pagué 40 dólares más en cualquier otro lugar y valdra la pena porq estará en un lugar decente y limpio . No ingnore está reseña *.
Alfredo
Alfredo (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月19日
Room was filthy and saw a cockroach in bathroom have photos will be sending in and requesting a refund or will dispute with credit card. Front office notified as well.