BUYER BEWARE - DO NOT BOOK THIS PROPERTY!! You will be charged an additional non refundable $140 per night mandatory fee at check in for 2 drink tickets and breakfast. They lied to me about it at the front desk after waiting a hour in line to check us in because others in front of us were questioning the fee.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 8 日
Caleb
Caleb (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Ikeia
Ikeia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Great Stay
Loved the hotel! The staff was friendly. The rooms were clean. The only issue we had was really long lines at check-in. There was only one lady checking people in, and she was going as quickly as she could.
Kelli
Kelli (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 7 日
The hotel is conveniently located and has excellent service with some enjoyable perks like complementary brunch buffet, and two happy hour drinks.
Jeff
Jeff (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 7 日
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Sergio
Sergio (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 7 日
Misleading Pricing and Mandatory Charges
Booked at a great price, but once I arrived the hotel charged an extra $140 for a “Daily Guest Benefits Package” that was never shown in my reservation. The fee was more than the room itself and offered no real value. Very misleading and not transparent — lost another customer, I will never book here again.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
Brandi
Brandi (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Cost for room
Bought the room on line from 3 rd party then had to pay another $129 for other fees I wasn’t expecting that
Jeffry
Jeffry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Lisbeth
Lisbeth (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 3 日
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Erin
Erin (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 1 日
Mismanaged and Dirty
This hotel refused to honor my hotels.com reservation. The woman at the front desk (Cory) was rude and the manager (Mike Ward) was even worse. After paying more than $100 for some "resort fee" (this place is far from a resort), I was able to check in. The hotel was very dirty - your feet will stick to the carpeting.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 31 日
Eieri
Eieri (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Crystal
Crystal (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 31 日
Smells lil @$$hole
Old and worn. Hallways smelled of urine. Overly worn would be a kind description. Staff made up some of the shortcomings. The constant smell if urine is a big detractor.
jerry
jerry (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 31 日
Surprise charges that they will not remove that aren’t shown on the listing on the website.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 30 日
Robertolino
Robertolino (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 30 日
they lied, there are big hidden fees, and the charcuterie board sucked and was 30 dollars, other than that it was nice
Malcolm
Malcolm (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 30 日
Don’t stay here unless you like paying hidden fees
The hotel runs a bait and switch with low rates and then charges a “mandatory” fee, loaded with a bunch of trash credits that aren’t worth the paper they are printed on. When booking we were told we’d owe $23 at the hotel check-in. The hotel demanded we pay $140, even though I showed them the invoice from hotels.com. We had to call the hotels.com customer service on the spot and the desk person still didn’t budge. Thank goodness hotels.com has great customer service and they told me to go ahead and pay it and that they would reimburse me. Which they did. We were only there for one night so buyer beware, that $140 is per night.