The desk clerk was napping when Iarrived. Also there were no cups in the room for water and coffee
Jana
1 晚行程
2/10
David
1 晚行程
10/10
Katelyn
1 晚行程
2/10
Made the reservation the day of arrival so felt no need to ask for a refundable rate. No where on the booking site did the hotel indicate that it was under renovation & construction and there was no hotel signage out in front of the hotel. If I had known, never would have booked the hotel. The hotel should disclose in their booking engines that the hotel is under renovation. They charged me even though I did not stay to check in. I know that I did not ask for a refundable rate but as I was on my way, and if they had disclosed the hotel was under renovation, I wouldn’t have booked. They refused to offer a refund. Will never stay in another Wyndham brand hotel due to their poor communication. The condition of the hotel should be noted in their description on the hotels.com site.
真實旅客
1 晚行程
8/10
Dawn
1 晚商務旅程
10/10
Felipe
1 晚行程
10/10
Valerie
1 晚家庭旅程
8/10
This place was under renovations. I missed the place because there was no sign for the hotel. Some things seem a little inconvenient but all things worked and the most important item (the bed) was very comfortable.
The stay was good and convenient for my location traveling to.
LETICIA
1 晚家庭旅程
2/10
Not as the website described. Was given a room that still someone’s belongings in it.
Grant
1 晚家庭旅程
4/10
The first room I was given wasn’t cleaned. There was an empty pizza box on the table, a trash can full of trash, and a dirty towel in the bathroom. They switched my room and it smelled like an ashtray making me think the previous people had smoked in there. Then I found two roaches in there during my stay. The upside is the shower pressure was good and the shuttle to and from the airport was quick. It was tolerable for a single night. Not well managed though.
Derek
1 晚商務旅程
10/10
Clean, comfortable, polite, accommodating, great amenities, great location, affordable.
Debra
2 晚行程
4/10
They double charged me for the deposit. At check in I used my credit card to secure the deposit. However, hours later my debit card used at booking was then charged the same deposit amount. The lady at check in was rude and more concerned about her phone call than being attentive to guest.
Nadjala
1 晚行程
2/10
Shawn
2 晚行程
2/10
Caroline
1 晚行程
2/10
Shane
1 晚行程
2/10
Jessica
1 晚行程
2/10
MARIA
1 晚行程
6/10
room was perfect staff rude and dining area closed 2 weeks later they still have hold for deposit on my room
Belinda
1 晚友伴旅程
2/10
Hotel was not clean . I was greeted by roaches on the bed and wall.
真實旅客
2 晚家庭旅程
2/10
Filthy and run down
真實旅客
2 晚商務旅程
10/10
Mark
1 晚家庭旅程
2/10
When I called the airport shuttle to pick me up the man that was in the front desk was rude and they ended up picking me up late. When I got to the hotel the man was very dismissive and raised his voice at me with a mean look because I didn’t understand what he was saying. The room we got wasn’t clean and looked outdated.