The customer service response was very fast when I asked…
awful and old equipment. can hear your neighbors very…
此住宿聲明其有遵循Safety Protocol (麗笙)、Safe Travels (世界觀光旅遊委員會)及SGS (環球第三方專家)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
附近設有停車場，收費為 GBP 32.00/每日
全套早餐需額外收費，每位約 GBP 22.00
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認已遵循Safety Protocol (麗笙)指引採取清潔及消毒措施。
此住宿確認有遵循以下清潔及消毒指引：SGS (環球第三方專家)及Safe Travels (世界觀光旅遊委員會)。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
Great Hotel, will use again, good quality staff and service
Steve, 1 晚商務旅遊, 2021年07月29日
The hotel is centrally located for amenities and attractions. The staff are very attentative especially in the restaurant at breakfast
Gemma, 2 晚旅遊, 2021年07月28日
The hotel is in a great location for many of the London's sights and activities. I booked the hotel as it offered a twin room. I needed a twin room as it was a little theatre trip with my friend hence the twin beds. On arrival, no twin room, upgraded to Kings sized bed. No twin rooms... so one of us in a King Sized Bed, 1 in a camp bed for 2 nights. Spoke to Hotels.com online, my fault apparently as it was only a preference but not answers about how to turn a preference into a requirement. What a stupid state of affairs.
Carrie, 2晚好友同遊, 2021年07月26日
OK. This is maent to be about the Kenilworth but, as many hotels haven't reopened since the pandemic, I was moved across the road to the Bloomsbury. Different hotel, same group. No issues whatsoever. The hotel staff at both sites were conscientious and helpful. My room was clean and comfortable. I had expressed concern about overlooking the road but the noise was barely discernable (except for sirens). Overall very comfortable and pleasant stay. I try
Noreen, 1 晚商務旅遊, 2021年07月19日
Dingy room with view of a/c unit and nothing else. Breakfast completely chaotic - no information as to what was available, service very very slow, no vegetarian options. Understand the Covid rules but it would not be too difficult to sort out a system. Overall very disappointing.
Jane, 1 晚旅遊, 2021年07月14日
The hotel provided good, friendly customer service. Very clean, comfortable room and with its central location this is a first class hotel all round.
1 晚家庭旅遊, 2021年07月10日
I booked this hotel but on arrival was escorted to its sister hotel across the road. View was over the utilities greyness outoors, room smelled of mustiness. Staff were pleasant and helpful, but I don't plan to return.
Roxie, 2 晚商務旅遊, 2021年07月05日
Great location & hotel.
martin, 2 晚旅遊, 2021年06月22日
Excellent all round really enjoyed the experience will definitely be back
stephen, 1 晚家庭旅遊, 2020年12月12日
A superbly located executive, but friendly hotel. Great quick service upon checking-in and a complimentary room upgrade. Breakfast had to be taken in room due to COVID-19 restrictions, but this arrived on time and was sufficient and tasty. Great central location for theatres, Covent Garden, restaurants, bars etc. Will stay again.
Michael, 1 晚商務旅遊, 2020年12月10日