我可否免費取消海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列的預訂，並獲發全額退款？

可以。海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列是否允許寵物入住？

是的，貓狗可入住。此住宿收取每隻寵物每次入住 EUR45的費用。輔助動物豁免收費。住宿設有飲食器皿。

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列是否設有店內泊車位？

是的。自助泊車費用為每日 EUR60。代客泊車費用為每日 EUR60。

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列店內與附近有什麼好玩？

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列備有全方位 SPA及24 小時健身中心。

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列內或附近是否設有餐廳？

是的，Cibrèo Ristorante Cocktai坐擁室外用餐區及地區菜。

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列附近區域有何特色？

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列位於佛羅倫斯歷史中心，短短 6 分鐘步程可到烏尼塔電車站，6 分鐘步程即達舊橋。

佛羅倫斯海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列優惠

8/10 很好

2019 年 10 月 3 日

WEI (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2018 年 11 月 4 日

KWAN (2 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 10 月 31 日

Wonderful hotel

Nice location and great staff and great service, I will come back to stay this hotel in next time.

Hsiu-Hsiang (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 8 月 26 日

2 晚行程

Hotels.com 真實旅客評價

8/10 很好

2017 年 7 月 3 日

1 晚商務旅程

Hotels.com 真實旅客評價

8/10 很好

2015 年 9 月 6 日

不錯的典雅酒店

免費給升級了，很好！典雅的外觀，很漂亮！整體都住得不錯！員工亦很好服務！唯獨都是典型意大利酒店問題，缺乏熱水器！

Expedia 真實旅客評價

10/10 完美

2014 年 8 月 17 日

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 14 日

Alexandre (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 11 日

PRO: large room and bathroom, CONS:limited closet space and where to put your suitcase.

Irene (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 9 日

A Timeless Gem in the heart of Florence- 5 Star

I recently had the absolute pleasure of staying at the Helvetia & Bristol Firenze, and it was nothing short of a luxurious dream. From the moment I arrived, the service was impeccably warm and professional – the staff went above and beyond to make me feel like royalty, handling every request with a smile and genuine Florentine charm. Whether it was arranging a seamless check-in or offering insider tips on the city’s hidden gems, their attention to detail was truly outstanding. The location is unbeatable – right in the historic center, steps away from the Duomo, Ponte Vecchio, and the Uffizi Gallery. Exploring Florence on foot was effortless, and returning to the hotel each evening felt like retreating to an elegant oasis amid the Renaissance splendor. No need for taxis or public transport; everything was at my doorstep. As for the rooms, they were pure elegance personified. My suite was spacious, impeccably clean, and beautifully appointed with classic Italian furnishings, plush bedding that invited deep relaxation, and modern amenities that blended seamlessly with the historic vibe. The marble bathroom was a spa-like retreat, complete with luxurious toiletries and fluffy robes – I could have happily stayed in forever! While I didn’t have the chance to dine at the hotel’s restaurant this time (next visit, for sure!), everything else about my stay was flawless. If you’re seeking a 5-star experience that captures the

Thomas (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 7 日

Great hotel

Great service, they really take good care of you here. The room was stunningly beautiful. If I ever come back to Florence, Id like to stay here again.

Linn (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 7 日

hotel bem localizado. Ótimo serviço. Já fui diversas vezes a firenze, mas certamente ficarei neste das próximas.

Isabelle (6 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 3 日

melissa (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 12 日

Sharon (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 28 日

Great Stay

My family and I really enjoyed staying at this hotel. The location was ideal. Rooms were nice and spacious. The shower was excellent. Water pressure was perfect, which is a big deal to me. Loved that drinking water was complimentary considering Italy is so hot in July and that they provided ample amounts each day. The only thing that was a little disappointing was the $150 hotel service tip that was added onto our final bill. The front desk representative did explain that it was completely optional and that it could be removed, but it made me a bit uncomfortable and I felt obligated to leave it on (which I think is their strategy). I don't feel like that is the proper way to earn tips.

4 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 22 日

We absolutely loved our stay at Helvetia & Bristol! The hotel is beautiful, the location is perfect, and the staff couldn’t have been kinder or more attentive. They really went out of their way to make us feel welcome—and our dog was treated like royalty. He got just as much attention (if not more!) than we did. It’s rare to find a place that’s this elegant and still so down-to-earth and dog-friendly. We’re already looking forward to our next visit!

Michael (2 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 19 日

Roberto (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 16 日

Amazing hotel and the personal. Rxpecialiy the 2 consisted

J (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 16 日

This historic hotel is sheer opulence. The perfect location! Walking distance to beautiful cafes, bars and restaurants as well as every cultural stop and must see in Florence. The staff are kind and obliging, generous with their time.

Anna (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 15 日

Amazing hotel. I stay at 5 start hotels non stop and this was good. What made it good was amazing educated personal. Especially 2 concierges. All details on this hotel were good and beautiful

Johanna (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 10 日

Best hotel in Florence

Amazing stay , best hotel in Florence. Super service , amazing location.

Virna (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 5 日

Good

Ehab (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 23 日

Centrally located. Excellent hotel, clean and friendly service.

Chrysostomos (3 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 6 月 20 日

I reserved and CONFIRMED by email one room with walking shower because I have a DISABILITIY. On arrival they said that they dont have one, and the only one cost 2.000 euros. After I found the email, they found the room that I have reserved, What kind of company tries to reap off one DISABLE man in front of the whole family. Horrible

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 18 日

Beautiful property, beautifully maintained, wonderful staff. Zero complaints with my stay here. Definitely will be returning. Perfect location in Central Florence as well. Very easy to access anything and everything you’d want to see.

Matthew (6 晚浪漫旅程)

Expedia 真實旅客評價

海爾維和布里斯托爾佛羅倫薩 - 星級酒店系列

Helvetia & Bristol Firenze – Starhotels Collezione

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