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Gran Hotel El Encanto

3.0 star property
San Cristóbal de las Casas hotel with restaurant and conference center

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Photo gallery for Gran Hotel El Encanto

Meeting facility
Hallway
Meeting facility
Restaurant
Property entrance
In the heart of Santa Lucía, Gran Hotel El Encanto offers a tranquil escape. Savor local flavors at the restaurant or snack bar/deli, relax in the garden, and stay connected with high-speed WiFi. The hotel's 60 meeting rooms and banquet hall make it an ideal spot for events.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 60 meeting rooms
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Conference space

Feel at home (6)

  • Garden
  • Daily housekeeping
  • Bathtub or shower
  • Cable TV service
  • Free self parking
  • Snack bar/deli
$40 nightly
The total price is $48
Sep 9 - Sep 10
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room

Basic Single Room | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Sep 9 - Sep 10
Total with taxes and fees
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About the neighborhood

Map
calle crecensio, numero 27 colonia centro, San Cristóbal de las Casas, CHIS, 29050

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Mesoamerican Museum of Jade - 7 min walk - 0.6 km
  • Ciudad Cuauhtemoc - 7 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.6 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Taqueria El Charrito - ‬3 min walk
  • ‪El meson del Taco - ‬1 min walk
  • ‪Alitas Pedegral - ‬3 min walk
  • ‪La Parola Cafe Gourmet - ‬3 min walk
  • ‪Restaurante Sol Y Luna - ‬4 min walk

About this property

Gran Hotel El Encanto

Gran Hotel El Encanto is a great choice for a stay in San Cristóbal de las Casas. You'll have free perks like WiFi and self parking. Other highlights include a snack bar/deli and a garden.

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • 60 meeting rooms
  • Conference center (172 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Here's the breakdown, no surprises

Optional extras

  • Early check-in can be arranged for an extra charge of MXN 150 (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Gran Hotel El Encanto Hotel
Gran Hotel El Encanto San Cristóbal de las Casas
Gran Hotel El Encanto Hotel San Cristóbal de las Casas

Frequently asked questions

Does Gran Hotel El Encanto offer free cancellation for a full refund?

Yes, Gran Hotel El Encanto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Gran Hotel El Encanto?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gran Hotel El Encanto?

Yes, there's free self parking.

What are the check-in and check-out times at Gran Hotel El Encanto?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of MXN 150 for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Gran Hotel El Encanto and nearby?

Gran Hotel El Encanto has a garden.

Are there restaurants at or near Gran Hotel El Encanto?

Yes, there's an onsite restaurant.

What's the area around Gran Hotel El Encanto like?

Gran Hotel El Encanto is a short 5-minute walk from Santo Domingo Handicraft Market and 5 minutes' walk from Plaza 31 de Marzo.

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Gran Hotel El Encanto Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Cesar, 2-night trip

10/10 Exceptional

Muy bien
Abraham, 1-night trip

2/10 Poor

Juan m, 1-night trip

6/10 Good

Mejorar las condiciones de muebles
isaac guzman, 2-night trip

6/10 Good

Regular

Me gustó la ubicación del hotel, el servicio y limpieza, así como el desayuno, pero debido a la cercanía de los cuartos al restaurante, se escucha todo y el cuarto se siente frío.
4-night trip

10/10 Exceptional

Jorge de Jesus, 1-night trip

10/10 Exceptional

Maria, 4-night trip

10/10 Exceptional

Norma Lilia, 2-night trip

10/10 Exceptional

Buen lugar céntrico, el personal amigable y servicial
Irais, 1-night trip

8/10 Very good

Que no tengan sabanas blancas
Ramiro Romero, 2-night trip

10/10 Exceptional

Lo único "malo" mi habitación tenía televisión análoga y ningún control remoto la hacía funcionar, había que pararse para cambiarle o prenderla. Xomo las TV' s de antes. Lo demás Excelente lugar para pernoctar
Carlos, 1-night trip

8/10 Very good

Bueno

El hotel muy bonito y el personal muy atento, solo hace falta el restaurante todo el día, no solo por las mañanas
PATRICIA, 3-night trip

8/10 Very good

Hotel para estancia corta

Buena opción de hotel para estancia corta con la familia. Personal muy amable y servicial en las mañanas pero en las tardes ponen la música muy alta
Victor G, 2-night trip

8/10 Very good

Hotel familiar céntrico.

Hotel céntrico cerca del Arco del Carmen. Camas y almohadas comodad. Me gustó el hotel la estancia fue corta. El Hotel es cómodo pero ruidoso por las bocinas en los pasillos.
Victor G, 2-night trip

10/10 Exceptional

Valor precio excelente.
Jose Martin, 1-night trip

10/10 Exceptional

El cuarto tipo rústico, agradable el lugar, cerca de los principales andadores
Martha Elvia, 4-night trip

10/10 Exceptional

Elías Noé, 2-night trip

10/10 Exceptional

Gracias, lo único es que el sábado tenían XV años(fiesta), mucho ruido hasta las 11 pm y mis Hijas no podían dormir, desde las 8pm
Jose Martin, 3-night trip

10/10 Exceptional

El hotel es hermoso! Sus instalaciones, habitaciones cálidas y con excelente ubicación. Me volvería a hospedar allí mismo en mi próxima visita.
Mari, 2-night trip

8/10 Very good

Raquel, 1-night trip

6/10 Good

No respetaron el precio de la reservación.

La ubicación del hotel es muy conveniente, tienen un jardín muy bonito, la limpieza es buena, la comodidad de las camas es regular, sin embargo no me gustó que no respetaran el precio de la reserva, en esta ocasión me cobraron extra por mi niño de 15 años, al hacer la reserva indique que el hospedaje era para 2 adultos y el niño de 15 años y me apareció un precio y en el hotel me indicaron que ellos manejaban otras condiciones, como recomendación si su niño tiene mas de 8 años reserven como adulto.
Alma Rosa, 1-night trip

10/10 Exceptional

Hotel de ensueño

Excelente hotel, una experiencia muy bonita y sus desayunos riquísimos
Jasiel, 2-night trip

8/10 Very good

El salón la encantada padrisimo
adriana guadalupe, 1-night trip

4/10 Fair

miguel angel, 1-night trip

8/10 Very good

Excelente ubicación
1-night trip