Best shuttle service, friendly staff, comfortable!
We stayed at the Sheraton because we had an overnight layover for our flight from San Juan,PR to Cleveland,OH and this hotel provided a free shuttle to and from the airport. We were very pleased with our stay! The staff were extremely friendly. Marlin, a joyful Jamaican man was a god send to us in a stressful circumstance where we did not have our luggage. We bought him dinner and gave him a nice tip! We would stay at this hotel again when needing shuttle service. Our only minor issue was the pool was rather small and not as expected from the photos.
Melody
Melody (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Louis
Louis (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Darla
Darla (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Our stay was very pleasant. The check-in process was quick and friendly. Our experience at the restaurant/bar was superb. Our sever was fabulous.
Donja
Donja (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 28 日
Not good enough
We paid for the room. Non-refundable!!!
When we got there it was no longer available. It was 1:00am and no help was offered. We had an 8am flight so We ended up going back to the airport and spent the night on the floor. Not good enough.
Dion
Dion (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Nicholas
Nicholas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
Very nice suite. Clean. Crisp sheets. Comfortable.
Nancy
Nancy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 15 日
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Great
Priscilla
Priscilla (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 12 日
The suites are roomy and well equipped for the price point. The furnishings in-room are a bit dated and there's a little bit of a musky odor but the common area is updated and modern. A decent airport hotel option for a night.
Kenneth
Kenneth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Sonia
Sonia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
The service from the start to end was great! The shuttle employee was very kind and helped