First front desk staff Melaik was outstanding employee. We got there on Thursday and elevators were a mess one worked but took for ever! Melaik was kind enough on Friday to move us to first floor . we had a family member who could not do stairs. My room had a broken toilet seat report the issue multiple times never got fix.Had to figure out how to sit on it with out injuring myself .
curtains were broken could not open them. Rooms were never cleaned and the housekeeper told us she does not speak english only arabica. Weekend kids running up and down hall and banging on our doors all hours of the night. The rooms were worn and tired. This hotel needs major help.
Lynn
Lynn (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 26 日
Elevators were broken, front desk employee was rude when I asked when the pool would be open. It was 40minutes past the open time on the door
Felicia
Felicia (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 22 日
Taylor
Taylor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 13 日
M Ohonsi
M Ohonsi (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 12 日
Upon arrival we were ginger given a dirty trashy room that house keeping didn’t clean yet. They switch my room which was run down and or dated. The bed was comfortable. We wiped down and brung our own sheets to put on sofa bed. Omelette was good pool was fun too overall. A 2/5 wouldn’t stay here again
Tamaris
Tamaris (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 8 日
T
T (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 29 日
Kyla
Kyla (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 29 日
Dustyn
Dustyn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Jasmine
Jasmine (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Christine
Christine (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 8 日
Emilio
Emilio (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 7 日
alexis
alexis (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Great stay.
Wonderful stay. Food was great- we loved made to order omelets in morning. Nancy was excellent in the breakfast buffet. Hot tub and pool were used. Loved the drinks at social time. Our room didn’t have its hair dryer and one was brought in minutes to us.
Debra
Debra (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
They did well changing our room, when the 1st was dirty. So many guests and 1 barely working elevator. The staff was nice, so was breakfast. Happy Hour was packed and 1 drink at a time.
Quiana
Quiana (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 10 日
Room not so ready for visitation.
The mattresses on the beds are sunken in. The couch as well. We were in room 152. The bathroom door didn't close all the way. Not sure what happened on this trip. Butcwas not good. Not enough towels in the pool area to accommodate the pool guest.
Sylvette
Sylvette (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
Ericka
Ericka (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Jeff
Jeff (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Very quiet and excellent customer service
Rebecca
Rebecca (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 8 月 4 日
Trina
Trina (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 4 日
Selvamuthukumar
Selvamuthukumar (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Gerrea
Gerrea (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Nakishia
Nakishia (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 29 日
Overall good. But room had no toilet paper at check in. Room
Steven
Steven (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 29 日
I have stayed here in the past but boy this place went downhill. Reception was excellent when checking in and checking out and they do offer free buffet style breakfast every morning.
The negatives though.
1. They ran out of towel in the pool area and for the rooms so couldn’t even shower everyday. When I called they informed me they would put me on a “waitlist” for towels. lol.
2. the drawers to the dressers were broken and not all the plugs worked in the room. The sliding door to the patio would not open unless you pulled it off the track, so I just gave up.
3. You can’t use the HDMI ports on the TV. My daughter tried to bring her Nintendo switch for us to play in the room and it would not allow us to use.
4. A nasty ass bandaid was stuck to the back of the picture above the couch. Tells me they do not clean properly.
I probably would not recommend anymore.