Nice clean hotel but staff lacked customer service
No remote in room took several hours to finally find a staff member to help. The initial staff members just told us they were out. Called Hilton who tried 4x to contact the desk and and no one would answer.
On day two our door battery died and we could not get into our room for a while.
The pool was overtaken by a group of people who made it so no one else could swim and were smoking pot the smell was horrible caused everyone else to leave the pool. Front desk staff were told yet the group remained in the pool and made it so we could not use it that night.
Theresa
Theresa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 19 日
Great hotel, excellent location, staff was wonderful. Only complaint I have is the pool floor is extremely slick. My son stepped in and fell hitting his head on the tile. He was not running, but just stepped into the pool area and fell.
Otherwise we enjoyed our stay here and would definitely stay again!
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 8 日
Briuna
Briuna (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 7 日
Pool ice cold, stained carpet, pillows not soft
tanya
tanya (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 7 日
Jed
Jed (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 6 日
DeAnthony
DeAnthony (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 26 日
Suffia
Suffia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Thalyson
Thalyson (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
It was so clean and everyone was super friendly and helpful
Angie
Angie (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 9 月 19 日
Marion
Marion (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 16 日
Jerry
Jerry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Very nice location
JANICE
JANICE (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 14 日
This was a great place to stay. We felt safe and comfortable. It was conveniently located close to everything. Would def recommend.