The air conditioning was not working and extremely noisy
真實旅客
2 晚商務旅程
4/10
For the price we paid, this hotel is run down and not nice. Everything is old and worn out. Needs a massive upgrade. My room was on the same floor as the pool and had a door with a key sensor out to the pool. One day after walking in the heat/humidity I decided to go to the pool to cool off quickly. I grabbed my key card and towel and exited my door to the pool. There was a locked (or should I say zip tied) gate outside to the pool area and so I was stuck and couldn't get to the pool area. No biggy...I tried to reenter my room so I could go the long way around and found that my key card didn't work in the second door to my room. So, I was stuck. I had to climb a fence to get over into the pool area and back to my room. It was a massive safety issue and a little scary. And, the pool wasn't even nice. Dirty, deck paint peeling, pool furniture in disrepair....nasty.
Brandi
2 晚商務旅程
8/10
It was a decent hotel, rooms are kind of dated but great location.
真實旅客
4 晚家庭旅程
6/10
Øyvind
6 晚行程
4/10
Kendra
1 晚行程
10/10
Love staying at the Doubletree
Bill M or Crystal
1 晚行程
10/10
beverly
1 晚商務旅程
10/10
Matt
1 晚商務旅程
10/10
Clean, efficient, stylish, friendly and laid- back. Free parking and free cookies.
真實旅客
1 晚行程
6/10
Svært sentralt hotell. Kjedelig, slitent og i sterkt behov for renovering! Slitemerker, riper, oppskrapet, svimerker, løse detaljer overalt både på rommet og i fellesarealer. Elendig og dårlig utvalg i frokost.
Lars D
5 晚商務旅程
6/10
Lars D
1 晚行程
10/10
Ashley
1 晚行程
10/10
The staff was great, it was our first time staying at this Hilton and first time staying in downtown Little Rock. The staff was helpful and accommodating, from check in to check out. Pleasant experience, very nice hotel and affordable.
Irene
1 晚商務旅程
10/10
Christina
1 晚行程
2/10
Staci
1 晚家庭旅程
8/10
Mitzi
4 晚商務旅程
6/10
The location on the river is fantastic! Overall, it was a nice stay but the hotel needs some work. Room keys didn’t work on multiple occasions, one of which had us locked outside at night and required a walk to the opposite side of the building to get back in. We also had to change rooms because a simple toilet lever issue could not be resolved quickly. Staff was a mixed bag - some great, some sub par. Relatively good value for the money. We would probably stay there again, even with the hiccups.
真實旅客
1 晚行程
4/10
Mark
1 晚行程
6/10
The staff was pleasant. The hotel was clean for the most part. It could be better, especially for a downtown higher end hotel. Parking was good but a little confusing. Overall I would give it 3.5/5
Matthew
1 晚商務旅程
8/10
Mitzi
1 晚商務旅程
8/10
It’s a hotel that employs a lot of amazing people. The staff was the best. The front desk staff, especially Rhonda and Landry, the cooks and the drivers. We never saw any bellmen to help with luggage. I really needed help since I only have one good arm. But they need to upgrade this hotel. Doors scuffed, a lot of chipped paint, baseboards peeling.
Dr. Demi
3 晚商務旅程
2/10
This was a horrible experience. The front guest lady name Jessica has horrible customer service. Don’t work in the tourism industry if you don’t want to deal with people. I will never stay at this hotel again..
Ron
1 晚行程
10/10
Toni
1 晚行程
6/10
The lobby area was clean as well as our room. I was however little put off by the carpet looking shabby in the hallway on the way to our room. Went to get ice from the area labeled "ice machine" only to find a sign on the wall saying there were only ice machines on every other floor. Went up a floor to the ice machine and it didn't work. So went down two floors and was finally able to get ice, then return to my floor. Also I wouldn't have needed ice of there had been a mini fridge in my room, but there was not.
I'm not trying to be picky, but I just feel like these were all valid things that I noticed with this supposed to be a more elite hotel chain in a more elite area..like if I was paying for a super 8 obviously I wouldnt care as much that my room didn't have a simple mini-fridge, or every floor didn't have an ice machine or the that hallway carpet needs attention, ect. But all that made our stay feel "Mid" - or Sub-par..