The mattress and box spring probably dated back 30 years. Very uncomfortable. The sheets and bedding were terrible. The kitchenette was missing all sorts of items... like a coffee pot. I called 3 times and they brought one out after a few days. Their laundry room, an advertised amenity, was out of order.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Kameryn
Kameryn (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月26日
Jackie Pittman
Jackie Pittman (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月19日
Not a great trip
It was terrible customer service!!!
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月17日
ralph
ralph (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月13日
Troels
Troels (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
I was extending service and room service three away my beverage and steak
ralph
ralph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Gresham
Gresham (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月6日
Jasmen
Jasmen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Gresham
Gresham (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月22日
Bad experience at Sonesta Perimeter
The breakfast was good. However, the condition of our room was very bad. It smelled like cat urine, the floor had not been vacuumed adequately, 3 lights did not work, and there were black spots on the walls. I took a washcloth and wiped the worst spots off the wall by the toilet. After we complained, someone came and sprayed the carpet. That only made the urine smell worse. The carpet was frayed and coming apart at the seams. They only gave us one stainless steel pot to cook in, and it had a hole in it! The office did replace the pot for us.
There was a stain in the bathtub that we could not remove by scrubbing.
We stayed 5 nights and they only charged us for 4 nights after we complained.
真實旅客
6 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年10月20日
DONT STAY HERE!
I have stayed at SEVERAL Sonesta hotels but this one was the dirtiest..I had a 2 bedroom 2 bathroom suite. The room was pretty large but everything was old and outdated! The carpet had stains on it, the shower in one of the bathrooms didnt work. The beds only had sheets no type of comforter. I went to the front desk and asked for extra covers, in which they said someone would bring it and they never did. Luckily I keep a extra blanket in my car. No one came and fixed the other shower. There were bugs and roaches in the room. They also charge $5 per day for parking even though they have a FULL parking lot. I would DEFINITELY not stay here again!!
nikki
nikki (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月19日
La peor estancia
L habitación carecía de mantenimiento, estaba sucio, las sábanas tenían cabellos, y hasta nos salió una cucaracha
rosalva
rosalva (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Mindy
Mindy (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
Kimberly
Kimberly (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月9日
Charles
Charles (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Gresham
Gresham (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Lovely surprise
I was a little bit worried about our stay because of some of the reviews. However, I was very pleasantly surprised! The room was very spacious, almost like a small apartment, and the kitchen had all the necessities. We cooked all our dinners in the room. The breakfast was great - lots of good food. The room could use a "spring cleaning" but was fine. The beds were very comfy. We had a wonderful time.