我可否免費取消坎昆Oasis The Sens酒店的預訂，並獲發全額退款？

可以。坎昆Oasis The Sens酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

坎昆Oasis The Sens酒店是否設有泳池？

是的，此住宿設有室外泳池。

坎昆Oasis The Sens酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

坎昆Oasis The Sens酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

坎昆Oasis The Sens酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供零接觸登記入住與退房服務。

坎昆Oasis The Sens酒店是否附設娛樂場？

否，此酒店不設娛樂場，但逸爾皇家賭場 (16 分鐘車程外) 及杜拜皇家賭場 (17 分鐘車程外) 就在附近。

坎昆Oasis The Sens酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩浮潛等附近活動。店內其他休閒康樂節目包括排球。你可在室外泳池中痛快暢泳，又或充分善用酒店的其他設施/服務，當中包括9 間酒吧及健身中心等。坎昆Oasis The Sens酒店亦備有SPA 服務及花園。

坎昆Oasis The Sens酒店內或附近是否設有餐廳？

是的，店內有 11 間餐廳，坐擁地中海菜。

坎昆Oasis The Sens酒店附近區域有何特色？

從坎昆Oasis The Sens酒店出發，短短 12 分鐘步程可到拉伊斯拉購物中心，5 分鐘步程即達酒店區海灘。

坎昆坎昆Oasis The Sens酒店優惠

Q: 坎昆Oasis The Sens酒店是否設有泳池？

是的，此住宿設有室外泳池。

Q: 坎昆Oasis The Sens酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 坎昆Oasis The Sens酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

8/10 很好

2025 年 11 月 16 日

e prontamente a equipe se prontificou e me mudou para outro. Toda a equipe do hotel é atenciosa e profissional, não há nada do que se reclamar, ótimo atendimento, principalmente para os colaboradores dos restaurantes. Minha única observação é que o quarto que eu fiquei hospedada, 1016, deveria ser exclusivo para pessoas que viajam em familia, pois tem uma porta conectando ao quarto ao lado, isso faz com que não tenha nenhuma privacidade, era possível escutar tudo o que as pessoas do quarto ao lado fazia, o que tornou a experiência um pouco desagradável.

Marcela (6 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 11 月 13 日

The rooms were comfortable and clean. WiFi was sketchy and only work in certain places.

Jessica (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 11 月 11 日

Minha experiência foi excelente. A equipe, os restaurantes, as instalações, foi tudo perfeito!

Bruno (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 20 日

No ocean view.

Fidelina (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 17 日

Laura (4 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 8 月 17 日

Location isn’t accurate in Expedia

Adela (6 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 13 日

Miguel (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 12 日

I have enjoyed the trees and the green areas as well as the entrance of the hotel. The pool is excellent. Would like to see more music and some nice sitting areas around the pool.

YASSINE (5 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 12 日

Phong (3 晚行程)

Travelocity 真實旅客評價

10/10 完美

2025 年 8 月 10 日

Krista (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 9 日

La playa ideal para niños.

Abi Rivera (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 9 日

Nos encantó el hotel es hermoso pero lo que nos sorprendió es la calidad de la comidas 10/10 de verdad lo recomiendo sé que cuando buscamos un hotel para nuestros viajes y pasar un momento de relajación con nuestras familias nos cuesta mucho escoger un hotel pero de verdad les recomiendo sin dudarlo

Stefany (4 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 7 日

lluvia (2 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 6 日

Stephanie (6 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 6 日

The only thing I would complain about is that a lot of the food was not hot/warm enough at the buffet.

ARACELI (4 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 8 月 6 日

Despite booking an upgraded room (Jr suite) at The Sens Cancun by Oasis, the hotel failed to deliver multiple key services and amenities as advertised. This includes: * A broken hot tub that was never repaired ( we did speak to guest service and advise of this) * A broken shower ( advised guest services) * A room without a balcony, contrary to what was promised and paid for * No room cleaning or towel service over 6 nights * No restocking of the minibar, no water, snacks, or basics ( unable to even get water or coffee until after 7:30 am daily) * Inaccessibility to the restaurants and resort facilities despite advertised availability * Frequent broken elevators, filthy public restrooms, closed pools *misleading or conflicting staff communication ( one person in our party was told to book beds at 8am, I was told 7am only to get down at 7 and they tell us sorry we sold out at 6am. * The adult swim up bars were flooded with kids. We actually never used those pools. While the adult pool upstairs was vacant we could use those however the times of service were limited and served warm beer when opened. As well as it was secluded and no view of the ocean. These issues were not isolated incidents—they were systemic and persistent throughout the entire stay and severely impacted the quality and value of the trip. I would never stay here again or recommend. Once we checked in they no longer cared about anything as they already were paid in full.

Christina (6 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 8 月 5 日

We booked 6 rooms for 6 nights and walked away with 6 days of regret. One of the rooms was the Master Suite, chosen specifically for the jetted tub on the balcony — only to find out it had no hot water, making it completely unusable. Strike one. Another major reason we booked this hotel was the advertised room service. But upon check-in, we were told it didn’t exist. That’s not just disappointing — it’s flat-out false advertising. Things got worse. The dinner hall had roaches visibly running around. Coffee and bottled water weren’t available until well after 7:30am, even though the coffee shop was listed to open earlier. The swim-up bar was overrun by kids, which made the “relaxing resort” experience feel more like a poolside daycare. To top it off, the staff — from bartenders to front desk — were consistently unfriendly and unhelpful. Everything shut down by around 9 p.m., and there wasn’t even a vending machine to grab a snack. Before booking, we were told this hotel was great for large groups — we were a group of 15 — but not once were we accommodated for anything: no help booking dinners, shows, or even basic coordination. Bottom line? We wouldn’t stay here again, and we definitely don’t recommend it.

Mitchell (6 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 5 日

Food is ok. Beds are comfortable giid internet service.

Angela (3 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 4 日

José Eduardo (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 4 日

Israel (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 8 月 4 日

I had a room for four people, but the beds were too small; they only had double beds, not queen size. They provided only three towels for four guests, and room service was consistently late in the afternoon.

mayra teresa torrealba (7 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 8 月 3 日

El personal de limpieza mal, se me perdió dinero estando mi cartera solo en la habitación

Estefania Perez (3 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 8 月 2 日

Really ghetto, really dirty , everything was so spaced out. Had to go far to watch a show. Stores closed. No stroller convinced

Jose (1 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 8 月 1 日

We booked the Master Suite for the space and the jetted tub on the balcony — only to find there was no hot water to the tub, which made it completely unusable. Another key reason we chose this hotel was because it advertised room service. However, when we checked in, we were told it was not offered at all. That was incredibly disappointing and misleading. The dinner hall had roaches running around — absolutely unacceptable. Basic amenities like coffee and bottled water weren’t available until well after 7:30am each day, even though the coffee shop was listed to open earlier. The swim-up bar was constantly overrun by children, making it feel more like a daycare than a relaxing resort. On top of all that, the staff — from bartenders to front desk — were consistently unfriendly and unhelpful. I would not stay here again, and I definitely would not recommend it to anyone.

Willow (6 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 8 月 1 日

This was our second time staying at this resort and we enjoyed every second of it!! Upon arrival we had a VIP check in, fast and prompt. We arrived early and although the check in was not until 3 pm, we were able to use all amenities right away. Excellent room service, our room was cleaned every day, and mini bar refilled with water, sodas and beer. Food was great, wide variety of meals, fresh and delicious ! Many restaurants to choose from, offering delicious specialties, our favorite was the White Box. Open buffet all day provided great options for adults and kids. The coffee place was exceptional!!! Fast and polite staff. Entertainment was ok, but the highlight was that resort offers free supervised and very safe kids club, which was priceless, so my husband and I were able to enjoy lunch alone, and relax at adults only pool sections. Pools are great, few to choose from, amazing views from every corner! The only downside is that the beach does not have enough lounges and chairs. I wasn’t impressed by the beach because of the seaweeds, but thats typical for Cancun at this time. Overall, we had a great stay and would love to return again!

Adisa (9 晚家庭旅程)

Expedia 真實旅客評價

坎昆Oasis The Sens酒店

The Sens Cancun By Oasis

選擇日期查看價格

坎昆Oasis The Sens酒店相片集

評價

人氣設施服務

主要設施服務 (12)

合家歡 (6)

客房選擇

查看這些日期的可訂空房

載入所有標準客房 (Sens Limited View)的相片

標準客房 (Sens Limited View)

特色

載入所有套房, 海景 (Sens Master)的相片

套房, 海景 (Sens Master)

特色

載入所有普通套房 (Sens)的相片

普通套房 (Sens)

特色

載入所有高級客房 (Sens)的相片

高級客房 (Sens)

特色

類似住宿

安波里歐坎昆可選擇全包度假村

關於鄰近區域

附近景點

交通資料

餐廳

住宿資料

坎昆Oasis The Sens酒店

全包

陸上活動

娛樂

住宿摘要

酒店規模

入住/退房

特別入住指示

登記入住須知

小童

寵物

網絡

泊車

其他資訊

住宿設施服務

餐飲

親子同遊

玩樂活動

專心工作

住宿服務

設施

無障礙設施

客房設施服務

休閒娛樂

居家配備

甜睡入眠

煥然一新

保持聯繫

餐飲

更多禮遇

特色

SPA

餐飲

獎項及聯盟

收費及政策

可退款按金

必繳費用

可選額外設施服務費用

小童及加床

政策

常見問題

我可否免費取消坎昆Oasis The Sens酒店的預訂，並獲發全額退款？

坎昆Oasis The Sens酒店是否設有泳池？

坎昆Oasis The Sens酒店是否允許寵物入住？

坎昆Oasis The Sens酒店是否設有店內泊車位？

坎昆Oasis The Sens酒店的登記入住及退房時間為何？

坎昆Oasis The Sens酒店是否附設娛樂場？

坎昆Oasis The Sens酒店店內與附近有什麼好玩？

坎昆Oasis The Sens酒店內或附近是否設有餐廳？

坎昆Oasis The Sens酒店附近區域有何特色？

坎昆Oasis The Sens酒店的評價