The staff was friendly, bed was comfy for 5 nights, pillows were ok. Room had a bit of ac smell type of smell to it. A/C was very loud too, could hear even with ear plugs. 5 minutes walk to main strip which was good.
We did have to change rooms half way through due to getting back to our room smelling like sewage or something bad like that, went into the bathroom and our sink has chunky runny black stuff all in it, all up and over the personal items in our bathroom benches that had it over it. They tell us it wasnt sewage thst it’s just from a blocked sink- our sink had been working fine and to find this all over things and the smell had to throw perfumes hair brushes make up, toiletries cases out medicines . A few hundred dollars worth of stuff, was not happy at all! They changed rooms didn’t charge us the hotel resort nightly fee. But sorry we had to thrown out a lot of personal items due to this. As we weren’t risking it not to be sewage when everyone else in the family said it definitely was one type of sewage being a plumber. The new room had stains on carpet felt like hadn’t been vacuumed properly, A/C loud again and musty smell to it. Both rooms only had hot water sometimes for shower. I’m thinking early morning due to everyone showering same time.
Waikiki view booked not Waikiki view was a view of the river. First room had nowhere to sit besides the bed so when family came down to our room they had to sit on the bed. Pool towels very small hard to get as well