The Hotel staff overcharges me the other two nights. I call them and email them. They don't give me any response.
Tzuhui
1 晚行程
4/10
真實旅客
7 晚家庭旅程
2/10
Manager wanted to charge extra 25 after booking and pay stays. It was late and we had to pay him directly after he make call hotels.com to cancel. Bad, really bad breakfast
Pedro
1 晚家庭旅程
4/10
The hotel was better then I was expecting. The room and bed sheets felt clean and over all was good, I was not disappointed with how hotel felt. Although for a smoke free building it certainly smelt like previous people had smoked in it. The real issue I had was the surprise $20 fee I was charged for booking through hotels.com instead of directly through them. I am not sure if I missed that detail when I was booking it, but was still an unexpected addition to what would have been a pretty cheap hotel stay.
真實旅客
1 晚行程
2/10
Mahdi
1 晚行程
2/10
Ravindran
1 晚行程
2/10
They charge extra at the counter if you book through a 3rd party service. The free "breakfast" was just old donuts that were rock hard as well as hot milk and stale cereal. There was no toaster, no cooler to keep anything cold. Almost forgot... There was one rotten banana if you were feeling adventurous. Don't stay here. Even if there are no other vacancies. Horrible experience.
Nate
1 晚家庭旅程
10/10
Debbie
1 晚家庭旅程
2/10
Nilesh
1 晚家庭旅程
6/10
RAJ HUSSAIN
19 晚商務旅程
2/10
No hot water, bath sink clogging and breakfast only cereal and toast and charge me $20 for staying
Sandra
1 晚家庭旅程
10/10
The hotel management was very good. They were extremely competent, thoughtful, and helpful.
todd
2 晚行程
2/10
Beware/Be careful. This hotel will charge you 15.99 a night in extra charges because you booked with a 3rd party. When Expedia calls them to ask about it they will tell Expedia that it’s “service fees/room upgrade.”
Michael
2 晚商務旅程
8/10
Nyomee
1 晚行程
2/10
The property manager asked me to pay $16 (other than $50 for the deposit) and he said it is because I booked through Expedia rather than Wyndham!!! Later when the Expedia agent contacted him, he told him that the fee was for late check-in. He literally lied either to me or to the agent!
Mohammad
1 晚行程
4/10
Kashish
3 晚行程
2/10
Prince
1 晚商務旅程
6/10
I found it very strange. I didn’t have a telephone in my room.
Jordan
3 晚行程
4/10
Vamsi Krishna
1 晚行程
2/10
Han
1 晚行程
10/10
Inexpensive and easy check in / out. Would go again!
真實旅客
1 晚商務旅程
8/10
Jose
1 晚行程
8/10
We had a pleasant stay and the beds are comfortable beauty rest plush 😴
Clay
1 晚行程
10/10
They were very accommodating and understanding of my situation and worked with me I will definitely be staying here anytime I’m in Plano.
Thank you