我可否免費取消羅切斯特希臘希爾頓惠庭酒店的預訂，並獲發全額退款？

可以。羅切斯特希臘希爾頓惠庭酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

羅切斯特希臘希爾頓惠庭酒店是否設有泳池？

是的，此住宿設有室內泳池。旅客由 06:00 至 22:00 可使用泳池。

羅切斯特希臘希爾頓惠庭酒店是否允許寵物入住？

是的，貓狗可入住。此住宿收取每間住宿每次入住 USD75.00的費用。輔助動物豁免收費。住宿設有離帶放狗區及飲食器皿。

羅切斯特希臘希爾頓惠庭酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

羅切斯特希臘希爾頓惠庭酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。退房時間為 12:00。住宿可提供零接觸登記入住與退房服務。

羅切斯特希臘希爾頓惠庭酒店店內與附近有什麼好玩？

羅切斯特希臘希爾頓惠庭酒店備有室內泳池、健身中心及野餐區。

羅契斯特市羅切斯特希臘希爾頓惠庭酒店優惠

Q: 羅切斯特希臘希爾頓惠庭酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

10/10 完美

2025 年 10 月 20 日

Very quiet coming in and very friendly service and clean! Easy booking and got a great room for a great price :)

Kayla (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 9 日

Pretty good except..

The pool was clean which was very important to us. The rest of the hotel was well maintained and in good order. Always smelled clean and fresh. The staff did not let us know anything when we checked in. We had to figure out the hotel on our own and go searching for hours on certain amenities. The room was clean, the curtain was broken so the light came in while we were trying to sleep. The pillows were way too soft, we woke up a little sore from the lack of support

William (2 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 27 日

My only complaint was that the cover to the blinds vibrated very loudly during my stay … it was very distracting at night and if watching TV…. There was a work order put in but nobody came to room. I had to resolve the issue by putting a pair of socks in between the cover and blinds. Disappointed nobody followed up ….

Steven (2 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 24 日

The front office staff was amazing and friendly. We had an issue of our room never being serviced during our stay. We arrived on Thursday evening and checked out Monday morning and in that time we were told by 3 different people we would be getting service only to not receive it. I even talked to housekeeping at one point and she assured me she would be back down to service the room once she finished the room upstairs, which didn't happen. I watched the work order be put in the computer at the front desk on Saturday evening and we came home to a note on our door Sunday evening that our room wasn't going to be serviced. Very disappointed for the money we paid. I am just glad the front desk staff was so pleasant and friendly to make up for the disappointing room service. They greeted us with a smile and good morning each time we passed by. They tried their best to get our room serviced and did ask if there was anything we needed in the room.

Kelly (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 11 日

Made our trip great

This place is is amaing. The amenities are great. The staff is very personable. Made the stay there really nice. If we have to return to Rochester we will definitely be staying there

Dane (2 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 8 月 31 日

Room

I will never stay on first floor close to entrance and exit on the sides. It was so loud someone in and out the doors and the family beside us there were like 10 in a room very loud up half the night so definitely not a refreshing trip this time hopefully better next time or a different hotel

Byron (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 17 日

Judith (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 17 日

We had an amzaing stay here

3 晚家庭旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 15 日

A great experience!!

This was my family's 3rd time staying at this Hotel. It has become are go too while in Rochester. Its clean and well maintained. The staff is great. This trip would hve been a five star experience if not for one employee not doing their job. They were in charge of breakfast are second day. This person didnt put more food out after 8am when breakfast is served till 10am. Their was a dozen or more people with slim pickings half way through breakfast hours. People complained as we were finishing.

Mark (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 10 日

Tim (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 1 日

Brittanie (4 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 27 日

Not happy

I was not happy with my stay regarding housekeeping entering my room after several requesting no housekeeping. I was only there three days and my dinner was tampered with when I returned. I don’t trust that my food was safe to eat. I took pictures, it was dinner the night before my check out the next morning for a long 13 hour drive. Nothing was cleaned only made up bed. Removed one towel that was used that morning and left two wash cloths in the shower. So what were they doing in my room after I requested twice no room service on the phone with the front desk and the next day I called earlier and spoke to housekeeping and spoke to the housekeeper outside my door. First time staying and my last. If you can’t respect my wishes not to enter my room, then I don’t trust the hotel. Also I took pictures before and after, both days to see if they had been my room. 😕

Dana (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 22 日

Jamie (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 22 日

N (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 18 日

The staff was very friendly.

Michael (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 16 日

Very friendly and helpful staff, room was clean and comfortable. No restaurant or shopping really in walking distance was only down side

Brian (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 10 日

Todo estuvo muy bonito y acogedor. Excelente servicio.

Daysie (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 7 日

SREEDHAR (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 5 日

Jose (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 4 日

Kimberly (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 28 日

Very nice

Jessika Esquilin (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 25 日

I can't recall the name of the attendant who was working the evening of our stay but she was absolutely terrific! She was funny and had a great personality. Everyone who worked there did actually, but the front desk attendant was my favorite!

Tammy (1 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 21 日

The kitchenette offered in the suite was so helpful to have. A full size refrigerator and freezer with a microwave and dishwasher. And you could request a flat top stove from the front desk.

Kerrin (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 19 日

Vety clean

Christopher (1 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 18 日

Front deck staff friendly maintenance/housekeeping lacking (broken lamp shade reported and not replaced, dishwasher had dirty smelly wath with molded food in it and the smell was in the room). I ran the dishwasher for a cycle and sprayed room deodorizer to cover the smell.

Glenn (2 晚行程)

Expedia 真實旅客評價

羅切斯特希臘希爾頓惠庭酒店

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