We were in Denver for my sons’ birthday and reserved 2 rooms. Everything was fi e until the tv and light in bathroom went out in our room and the a/c went out in the 2nd room as well as the light in the bathroom. I called downstairs and was advised it was a transformer and if we still didn’t have power in 30min to call back. We got ready and were leaving an hour later and I went to the front desk to advise them we still didn’t have power and received a rude attitude and response from the young lady at the desk. I realize it was nothing she could do but I had been told to call 30min after my call if it still wasn’t working and didn’t appreciate her response. We were traveling with a 10 month old and no a/c was not ideal. I believe if you put a young person at your front desk, teach them what proper customer service looks like.
Diane
Diane (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
Sarabjit
Sarabjit (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Sara
Sara (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 22 日
Very comfortable, clean rooms, nice friendly staff. Easy check in. Sink in bathroom did not drain well
Lyla
Lyla (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Tres bel hotel tout y est parfait. Seul petit bemol sa situation un peu éloigné du centre ville et pas de transport en commun pour s y rendre
JEAN
JEAN (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 19 日
Good
Rachael
Rachael (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
It was nice!
Dale
Dale (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
I loved it!
Great location! I love that they have a restaurant, bar, and coffee shop too! You get WARM COOKIES UPON arrival. The 2 of us had 6 while there for 2 nights. They said we could have as many as want. We had 2 complimentary bottles of water. I love that the pool stays open until 11a. GREAT STAY!
Janet
Janet (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
Everything was great but would have been excellent if parking was free. Would have loved for window to be clean so we can better enjoy the mountain view in our room. Minor things: would have really loved a microwave in room and more than 2 creamers for the 2 cups of coffee.
MARIBEL
MARIBEL (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 15 日
For the cost of the room it was at best mediocre. TV channel choices were laughable.
Robert
Robert (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 14 日
Friendly staff, very clean hotel. Bed was comfortable and service in restaurant awesome. Chocolate chip cookie at check in was warm and delicious
jody
jody (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 14 日
Wonderful stay and wonderful hotel
Wonderful 4-night stay. Everything about hotel was clean and in order. Hotel restaurant and bar was very good. Room was clean and comfortable. Recycling bins in halls and rooms and motion sensors to automatically turn off bathroom lights. Surrounding area offered many shopping and dining options. Very walkable neighborhood. Easy access to bus transportation to downtown Denver. Hotel is short drive to RTD Central Park station and parking lot. Inexpensive rail transportation and inexpensive day parking. Would stay at hotel again without hesitation on next visit to Denver.
Polaris
Polaris (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 12 日
Pros: Service and friendliness of staff was exceptional. Accommodations and amenities were very good.
Cons: Some of the towels were stained and the water pressure was on the weaker side.
Final verdict: Would recommend and would stay here again.
Christopher
Christopher (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 10 日
It took 3 visits from engineer to get TV to work.
Hotel is miles from anywhere, so without a car you spend a fortune in taxis
Henry
Henry (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Estelle
Estelle (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Nice room, nice pool, nice coffee shop and restaurant
Micah
Micah (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Clean. Very comfortable.
Staff was horrible and rude. They don't allow outside food. The food is very overpriced. Rude people. Not very understanding or kind. But the hotel is great. Small elevators.
Geneva
Geneva (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 7 日
No microwave so be prepared to waste food.
It’s clean and nice hotel but no continental breakfast, no microwaves in the rooms and we asked downstairs if we could you a microwave to warm up some keftvivers we had from a restaurant nearby and we were told “no” very rude staff at times. Not all staff but some
Cecilia
Cecilia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Hotel staff was extremely nice and helpful with check-in all the way through to check out. Loved the welcome cookies. Didn't get to use the jacuzzi due to the rainy whether but over all was a great experience.
Todd
Todd (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Marc
Marc (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 31 日
Service was poor. We asked to service the bathtub drainage issue and exhaust fan broken issue. They fixed only drainage issue and never fixed broken fan in our 3 nights stay.
KRISHNANUNNY
KRISHNANUNNY (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 27 日
Clean and comfortable hotel on the East side of town, at the intersection of Quebec and MLK Jr. I liked the size of the room and the security of the parking lot. Great swimming pool with a proper deep end, nice fitness facility with weights and cardio equipment. Staff were courteous and attentive. The lobby is spacious and attractive, plenty of seating areas. The restaurant is open late and has plenty of draft beer options. Overall this was a great hotel for my trip to Denver.