Terrible experience at this hotel, i had booked a room with a river view, upon my arrival I was allocated a cube room, with no window and a partitioned balcony. I queried this and noticed that they gave my room to their frequent guest and I had to suffer as am not a regular at the property. I was later given a room which had a small window still not the room I had booked and paid for. Just when i though I had all the terrible experience the dinner was even worse i could not swallow their wings under cooked and covered with BBQ source which was very brown.
Allan Gray
Allan Gray (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 12 月 6 日
Schönes Hotel
Schönes Hotel, ideal gelegen, freundliches Personal.
Restaurant, Pool, grosse Zimmer.
Eliane Corina
Eliane Corina (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 12 月 23 日
The location is conveniently located next to the main road with safe parking. Our room overlooked the river featuring amazing sunset views. The food at the restaurant was excellent.
Ignatius
Expedia 真實旅客評價
8/10 很好
2022 年 10 月 12 日
Kommen wieder
Schöne angenehme Zimmer wie üblich bei Protea Hotels. Bietet das was man braucht, nicht weniger aber auch nicht mehr.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022 年 8 月 19 日
Johann
Johann (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2022 年 3 月 2 日
Good service
No complaints. The hotel director gave me two rides as a service of the hotel. Very nice
真實旅客
4 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2022 年 1 月 9 日
dominique
dominique (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021 年 12 月 13 日
Really friendly staff, room with a great view and very clean.
Bennie
Bennie (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021 年 12 月 1 日
Great stay. Too short
Very nice stay. Pity it was only one night
Luyanda
Luyanda (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2021 年 10 月 8 日
Johann
Johann (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2021 年 8 月 30 日
Great
Beautiful hotel with great friendly service
Albie
Albie (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2021 年 5 月 10 日
Bad service
Not so good. Very impersonal check-in...limited information provided and had to make calls from the room to request for basics like WiFi password.
Allocated a room I had not requested, called to request the booked room, an alternative key brought to the room with little communication on room location, etc....service very unfriendly.
The room had spider webs, the bathtub plug didn't close and we couldn't take a proper bath. No extra blankets...and its winter now, with the aircon not working to warm up the room.
No social distancing at breakfast...tables set up to full capacity!
What a sad way to spend a birthday & Mother's day weekend!!
Puleng
Puleng (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021 年 5 月 1 日
African Time
The room was clean and adequate with a coffee/tea maker and small fridge. Bed was comfy. The bathroom was clean and offered small size toiletries. The restaurant offered good food but the service was very slow. The saving grace in having to wait so long for our dinner was the pleasant indoor/outdoor dining area. Breakfast was also of a good quality but again the service time was unacceptable. Overall a good stay and we would probably return.
Gillian
Gillian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2021 年 1 月 3 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2020 年 9 月 21 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2020 年 9 月 8 日
Excellent
Sifiso
Sifiso (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2020 年 2 月 27 日
Hotel bien situé
Chambre confortable et avec une jolie vue sur l'Orange river, mais climatisation bruyante et piscine ridiculeusement petite. Prix élevé. Personnel attentionné
Didier
Didier (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 11 月 8 日
Edwin
Edwin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 2 月 4 日
Overnight stay
Overnight stay.. hotel well located near the river.. beautiful views of sunrise . Rooms are in good condition,comfortable and clean. Service was good and efficient.overall good stay
Nabeel
Nabeel (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2018 年 11 月 17 日
Good Accomodation
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2018 年 4 月 30 日
Shower clogged
good bed, but water in the shower not flowing, so it was more like a bath than a shower. Cook at breakfast not very motivated. Had to be pulled twice from the kitchen to get her to do omelettes. Friendly waitress at breakfast. Good location.
Audrey
Hotels.com 真實旅客評價
10/10 完美
2018 年 4 月 30 日
Alberto
Hotels.com 真實旅客評價
6/10 不錯
2017 年 12 月 27 日
Room was tired. Fridge was broken, although they changed it felt as though they did so under duress.
Ate in restaurant, service was slow and food quality not very good.