I've stayed at many Embassy Suites. This was my least favorite. We were greeted in the parking deck by nasty while male boxers next to the elevators. Upon entering the hotel smalled as if it were truly old. Turns out it really is an old hotel, it's just been through some but not enough renovations. You'll find popcorn ceilings and odd indoor pergolas over carpet.
The first room smelled like it was smoked in at some point. The front desk gave us another room and while it smelled better the bathtub/shower had black and red hard water stains on the caulk and just appeared old and dirty. We were given a 3rd room which proved to be the best as it only had that old hotel smell.
This is a very large hotel so we were surprised to see the breakfast area was so small. The food met the standard I've seen at other locations. Lastly, this property seemed under staffed for the amount of rooms on site.
Adaryll
Adaryll (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Alexandra
Alexandra (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
It was a great place but rooms and pool are very dated. For the price, we could have stayed some where newer.
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Billy
Billy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Beth
Beth (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月15日
Delaney
Delaney (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月11日
Good stay, parking is an issue
Nice stay, rooms clean and hotel services were very good. New $10/night parking is an issue, garage elevator not working for over a month, limited access to hotel from garage. Hotel shuttle vans block main drop off access and take up front hotel parking spots unnecessarily.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月9日
Bad/expensive in room entertainment options.
I was really disappointed with the entertainment situation. an additional $10 a day for music in a room with no radio. Only regular TV or inordinately expensive streaming options for TV viewing. Other hotels I have stayed in have had apps like netflix and youtube loaded for me to log into and use my account. Considering I was already paying an extra $27 for wifi I feel like that kind of thing is the least you can do.
Jonathan
Jonathan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月5日
Gotta do better with front desk
This hotel is absolutely beautiful the food service and the bartenders are very accommodating and very professional whereas the front desk staff is very rude with no greeting when you come in and out of the door they left out the fact that it was parking pass so I didn't have a pass for 3 Days thankfully nothing was towed away however wasn't made aware of the fee until I get a bill at checkout. This was the first embassy that I stayed at that the front desk was so nonchalant and anyone can walk in and out. There should be a passkey to get up to the floors.
Tina
Tina (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Miguel
Miguel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月4日
Jasmine
Jasmine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
My wife and I stayed here for a couple of days for a brief getaway. The staff was friendly, check-in was easy and the bartender there was top notch! Breakfast was also great. I'd recommend this to anyone who enjoys a nice, quiet and clean place to stay.
James
James (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月21日
Staff was pleasant and helpful. May sound odd but I was pleasantly surprised by the quality of the provided conditioner.
Nicole
Nicole (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Great Stay, usual high standards
Nice, high standard hotel stay, great happy hour, attentive staff. One new wrinkle there is a $10 per night parking charge that was not there previously, not sure why that’s necessary since there’s no other parking available on the property. not advertised in the room rate either
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年8月11日
Everything
Lamarr
Lamarr (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Nice!!
Michael
Michael (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月7日
This hotel was quiet, had a beautiful lobby, and great staff. The breakfast was plentiful. We would definitely stay again.
Therese
Therese (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月4日
Volodymyr
Volodymyr (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月1日
I just feel like the quality should & can be a lot better I’ve stayed at the embassy before same location & the first few times I’ve stayed was amazing but now everything is different the cleaning staff does not clean like they suppose to they don’t compliment you with nothing in the room … by the way charging to park is insane
Raven
Raven (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月30日
No phone in room. TV difficult to use. Unplanned charges for parking daily. Shower leaked. All are changes from past stays.