The check in is my only complaint. Check in was at 3pm. I waited in line exhausted to finally get room keys at 5pm
Cruz
4 晚行程
8/10
I liked the layout and all the restaurants But was not allowed access on days reserved for preferred guest. (ALL inclusive)
Victor
7 晚行程
4/10
We were there 3 days before they closed down for renovations but it was not posted anywhere. Wouldn’t have gone if I knew. Resort looked abandoned. Property definitely needs updating
Ervin Mauricio
2 晚浪漫旅程
2/10
They said they were going to remold they weren’t fixing anything. They water from tub took like 20 minutes to go down sink faucets were broken. We had to called everyday for them to come clean the room and get new towel and take the used ones out. Housekeeping was horrible
Juan Carlos
4 晚浪漫旅程
2/10
The food is not good
Akhil
3 晚浪漫旅程
10/10
Been here twice and loved it both times, sad that they are closing
Nelson
3 晚行程
2/10
Rooms are in bad condition!!plus the humidity smell made me and my daughter sick!!I would never go back!
Gloria E
7 晚家庭旅程
8/10
The staff very nice, the beach is absolutly beautiful, the pools and the bars were 7 out of 10. My recommendation is to improve the variety of food at the bufet. Overall, very nice place to stay.
Caridad
2 晚行程
2/10
The worse hotel th
Mauricio
5 晚友伴旅程
2/10
No Mexican food, limit food, old room, limit bar,
Gabriel
3 晚浪漫旅程
10/10
Clinton
7 晚行程
2/10
Bholanauth
3 晚行程
2/10
Alma
3 晚行程
2/10
Amelia
3 晚行程
4/10
Staff and service very good. Conditions in the rooms not a good, need maintenance and remodel.
Victor
7 晚家庭旅程
6/10
The property it is in a nice area, but the building is too old and a lack of maintenance, is time to put some care. Public areas were so hot! The room can use update furniture and bathrooms.
The food and employees are average
mauricio A Umana
3 晚友伴旅程
4/10
Lior
4 晚行程
4/10
There was not a lot of variety of food and some restaurants were not open. The lighting in the room and around hotel was too dark. Not many activities to do.
Sandra
2 晚家庭旅程
4/10
Le falta personal
Maria Olivia Pantoja
6 晚行程
8/10
It is good for the price but it was not what I expected
It's good for the price but it wasn't what I expected () the beach is beautiful but the service lacks a lot to be good, many people who work there…it seems that they don't like what they do and they treat you as if they were doing a please when serving you since you don't pay anything cheap for that attention ... otherwise the restaurants are good, most of them were buffet ... very rare à la carte I was 5 days and of the 5 only 2 days I could eat à la carte ... yes I recommend if you want to go to a nice beach