Really lovely hotel right in the main square that was great for dogs. We were made to really feel welcome
Charlie
Charlie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Historic location in an interesting town
Showing some signs of wear but still plenty of evidence of its former glory days, rooms were comfortable and staff efficient. Breakfast choice was good and cooked food tasty. The toaster is a learning challenge! Central location can make parking another challenge but readily available free discs allow a 2 hour Market Place stay for loading/unloading. The castle and riverside are close by, accessed by steep slopes.
Elizabeth
Elizabeth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Mark
Mark (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 27 日
We'd opted for a superior room as it was our anniversary. Had a lovely view of the market square. Good sized room and lovely toiletries and tea & coffee facilities (could have done with more herbal tea options, but we'd brought our own just in case.) Nice touch to be able to get fresh milk for drinks, rather than the milk sachets.. Staff friendly and helpful eg looked up the local cinema times for us. Thanks
Jane
Jane (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 28 日
Valerie
Valerie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Warren
Warren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 10 日
karen
karen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 4 日
Lorna
Lorna (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 2 日
The hotel was lovely with a great bar and restaurant, and the staff were extremely helpful and accommodating. It is situated right in the centre of Richmond with easy access to all amenities.
My only complaints are that there was a lack of hotel parking, and the room needed a bit of tlc (the ceiling and carpet were worn and one of the windows was cracked and broken so you couldn't open it).
David
David (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Nicola
Nicola (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Great Hotel, really helpful and friendly team.
Very much enjoyed my stay here. Travelling alone this time, so wasn’t in one of the larger rooms. It had everything I needed though. Particularly appreciated the friendly staff on reception and the availability of some parking. Would be very happy to stay here again.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 10 日
Amazing
Great hotel in top location. Friendly, efficient staff, high quality service. Room was amazing, massive bed and great shower/ bathroom. Highly recommend
Peter
Peter (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Paul
Paul (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 26 日
Short stay
Fab location in a fab place. Hotel staff were really welcoming and friendly.. The room we had was massive and really well decorated, comfy and well catered for. The toiletries were really high quality.
I would have given a five stars except we stayed during the storm and we had a force 9 gale bowing through our room. We had a great room overlooking the marketplace but sadly these are only single glazed windows so we could hear everything outside and it made theroom very cold.
It certaintly wouldnt stop me from going back as great hotel
JULIE
JULIE (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 19 日
Dog friendly which is perfect
Sonia
Sonia (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 19 日
We have a dog perfect for dogs
Sonia
Sonia (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 7 日
Needs heating turning up
Thin duvet and single glazing. Bit cold in minus one temperatures
Steve
Steve (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 23 日
Third time staying here, always a delight!
Billy
Billy (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 22 日
Dog friendly. Great staff. Quiet well equipped and clean room. Superb breakfast. Would definitely return.
Peter
Peter (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 8 日
Grant
Grant (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 3 日
A really lovely, friendly hotel in the centre of Richmond. Lots of pubs, restaurants and shops within easy walking distance. Great breakfast. Can't fault the place.
Susan
Susan (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 2 日
Lovely hotel. Great staff. Great food. Only downside was no lift, so heavy work trying to carry suitcases to the 3rd floor.
Tracey
Tracey (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 2 日
Michelle
Michelle (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 11 月 27 日
We've stayed here many times, but we were surprised by the aloof staff and poor service. We won't be staying again. Gone are the happy waiters and friendly faces, and getting a greeting felt like a chore. We were hugely disappointed by our stay. What happened to this place??