Nos dieron una habitación lejos, del otro lado de la avenida, no en la playa. Para pasarnos a una habitación cerca de la alberca y de la playa tuvimos que pagar mas.
Hay muy pocos camastros y no habia donde descansar, en la playa casi no habia ninguno.
Ofelia
Ofelia (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 24 日
THIS PLACE IS DATED 50 YRS OLD . THE FOOD WAS SUB PAR . A AC UNIT LEAKED WATER IN MY ROOM , I SLIPPED AND BRUISED MY TAIL BONE , STILL HURTING A WEEK LATER . I'D PASS ON THIS PLACE .
JEFFREY
JEFFREY (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Ivan Guadalupe
Ivan Guadalupe (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 24 日
muy mal la atención en general.
No hay palos ni pelotas para el golfito, el water park esta peligroso, lo saben y no hacen nada para arreglarlo, no tiene ayuda con alergias alimentarias, el alcohol que dan, es malisisisismo, sabe a aguarras,
Gabriela
Gabriela (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 26 日
Mattress are extremely old, hard and uncomfortable
Marie
Marie (9 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 26 日
Disappointed
Out of eight in our party, seven of us got horrendously sick with severe diarrhea and vomiting. We can pin point it to the food, unfortunately.
The resort is old and the food repetitive. The play park was nice but felt unstable.
Staff were helpful and congenial but communication was limited.
We would not return.
Garry
Garry (9 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 7 日
The beach area was very good
Fernando
Fernando (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
The water park is so fun!! And the access to the beach is beautiful. If you want to visit Cancun but be further away from the party scene, which is a better spot for families!
Laura
Laura (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 1 日
If they can't cool a lot stay at different types of resource to try to get a field up things, but I must say this resort was very disappointing. The staff was never on time. Did not bring towels to the rooms. I have to call tonight during the 4 lights of my stay. Because I have problems with the noise. Come to find out they have employees. That live there and their employees were the ones that was making all the noise. No one did anything about the situation.Would just move me to another room which was even worse. Went to the breakfast area to eat breakfast.One of the staff members was over there, sneezing and literally wiping his face in his nose with nothing but his bare hands.I have to tell the gentleman.Please go and wash your hands.And he did, but got an attitude as well.Would not recommend....
Diawanda
Diawanda (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 30 日
Cool resort.
It caters more to Spanish speaking people
Thomas
Thomas (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
The staff is SO friendly!!!
Paige Allegra
Paige Allegra (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 29 日
It was a nice vacation for 5 nights for our family of 4 including two kids. Nice foods in all inclusive. We were staying in a standard room on the other side of the road, towards the water park. Spacious room with two beds. Bathroom was big. Lovely hard-working staffs.
Two complaints - this room did not have WiFi. We were asked to upgrade to ocean view for extra $32 per night to have WiFi. We did not. One day it rained heavily. Water was dripping from bathroom top few occasions. But no problem in the bedroom.
Overall nice quiet vacation at this beautiful resort.
Soumitra
Soumitra (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 26 日
No communication. Housekeeping was not that good. Far away from society
Fanny F
Fanny F (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 23 日
Good for family. Away from the busy downtown area yet close cab ride away.
SURRENDRA
SURRENDRA (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 21 日
Every guest I spoke to was receiving different benefits that the staff couldn’t answer to. The rooms were in poor shape, we had the smell of sewer gas coming into our room and we even changed rooms and then there were flies coming from the drains. There was no food service between 3:00pm-6:00pm. All inclusive meant you had 3 drinks to choose from, anything else was extra money for each drink.
Water park was amazing, staff tried to help but most spoke little to no English.
Dustin
Dustin (14 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 20 日
Yeni
Yeni (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 16 日
La marina est à coté et l'eau pas toujous propre...
Hanna
Hanna (13 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
Gerardo
Gerardo (6 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 2 日
Had an excellent time. Staff was friendly, buffet food was good, reservation dinners were nothing to brag about. For an affordable stay at a smaller, decently quieter resort, I would recommend this place for future stays.
Christopher
Christopher (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 28 日
Más o
Menos
Monica
Monica (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 20 日
Me encantó la playa privada y los eventos que realizan en las noches, el karaoke y sus diferentes culturas mexicanas 🇲🇽
Martha Yeaneth Badillo
Martha Yeaneth Badillo (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 20 日
Crystal
Crystal (7 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 9 月 12 日
The property was ok, I felt it could have been a little bit more updated. They should spray or bomb the grounds at night to prevent the guests from being terrorized by the mosquitoes.
Solange
Solange (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 9 月 9 日
Nos gustó mucho estar hospedados y la comida está muy rica❤️
Adolfo
Adolfo (4 晚家庭旅程)
Orbitz 真實旅客評價
2/10 欠佳
2024 年 8 月 26 日
Leaving 1 star is being very generous . Where do I even start . For beginners I just.weapped up my trip here and I was so glad to . The photos and reviews online were so misleading . The rooms very very outdated with uncomfortable beds and poor conditioned bathrooms where the showers leaked everywhere . The food was being and was the exact same every single day with No variety . The hotel was constantly losing power for hours at a time and the WiFi here is a joke . The hotel itself is located in a very unappealing and frankly very rundown area of the island . I am so disappointed with this stay .