See all properties

Helnan Phønix Hotel

4.0 star property
City centre hotel, steps from Aalborg Historical Museum

Choose dates to view prices

Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
Daily buffet breakfast (DKK 150 per person)
Terrace/patio
1 bedroom, hypo-allergenic bedding, desk, free WiFi
In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Connecting rooms available
  • Non-smoking
  • Parking available
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Water dispenser
  • Conference space
  • Multilingual staff

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Lift
  • Bath or shower

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 1 Double Bed

8.4 out of 10
Very good
(191 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Quadruple Room

8.2 out of 10
Very good
(20 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Family Quadruple Room

7.8 out of 10
Good
(41 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Junior Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Double Room, 2 Single Beds

8.4 out of 10
Very good
(40 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, desk, free WiFi

Triple Room

8.8 out of 10
Excellent
(26 reviews)

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Terrace/patio

Milling Hotel Gestus

  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 1,044 reviews
Milling Hotel Gestus
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Harbour - 6 min walk - 0.5 km
  • House of Music - 11 min walk - 1.0 km
  • Aalborg Zoo - 19 min walk - 1.6 km

Getting around

  • Aalborg (AAL) - 13 min drive
  • Aalborg Station - 9 min walk
  • Lindholm Station - 9 min drive
  • Aalborg Vestby Station - 10 min walk

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • Caspars
  • Princip Sandwich & Pizza
  • ‪SushiMania - ‬3 min walk
  • ‪Emil - ‬2 min walk

About this property

Helnan Phønix Hotel

Located near a train station, Helnan Phønix Hotel is a great choice for a stay in Aalborg. Guests can enjoy the fitness centre, and buffet breakfast is available daily. Fellow travellers love the helpful staff.

Languages

Danish, English

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (DKK 100 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Terrace
  • Television in common areas
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately DKK 150 for adults and DKK 150 for children
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for DKK 100.0 per day
  • Rollaway beds are available for DKK 300.0 per day

Parking

  • Uncovered self-parking costs DKK 100 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Also known as

Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?

Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helnan Phønix Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Helnan Phønix Hotel?

Yes. Self-parking costs DKK 100 per day. Parking spaces may be limited.

What are the check-in and check-out times at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Helnan Phønix Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Helnan Phønix Hotel like?

Helnan Phønix Hotel is in Aalborg Centrum, a short 9-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Helnan Phønix Hotel Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Parking
Bathroom
Cities
Shower
Water

What guests liked

  • Breakfast was consistently good with a great selection and variety. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Okay

Basic hotel good location
gary, 1-night trip

10/10 Excellent

Location and staff were great.
John, 1-night trip

6/10 Okay

Decent 3 star property
Lars, 1-night trip

6/10 Okay

Great location, friendly staff. The hotel is a bit dated and we had an issue with the sink.
Jens, 1-night trip

10/10 Excellent

Great stay

Great stay in the cantral part of Aalborg... It was a perfect stay
Jakob, 1-night trip

8/10 Good

Airconditioning is a must To hot in the room People are friendly and helpful Breakfast is ok
John, 4-night trip

6/10 Okay

Great location next to the city center and good breakfast buffet. Lack of air conditioning and no refrigerator in the room.
Stefano, 2-night trip

10/10 Excellent

Overall a nice old but clean room

Stayed one night, the room is old, but clean the breakfast was fine overall a nice stay.
Lise, 1-night trip

8/10 Good

Nice hotel

Great location, friendly staff, nice rooms - but bathrooms needs renovation.
Louise, 1-night trip

6/10 Okay

Over all - to the price - nice and cozy

Really great breakfast buffet. The hotel is old and a bit rusty 😉 but cozy. I had a nice room, spacious and nice beds. The bathroom was rusty, the drain was broken, so both mornings- the water from the shower, came up from the drain. The cleaning lacked a bit.
Gitte, 2-night trip

8/10 Good

Location is excellent and close to everything. Parking on facility is limited. We reached midnight so the parking was full. Staff was kind enough to help us find a public parking. Condition of the rooms is OK. It’s old (but I personally like it). Staff were very helpful. The only note is that the cleaning of the room is not well done. The carpet for example was not vacuumed for 2 days even though had some dirt since day 1.
Diala, 3-night trip

8/10 Good

Nice hotel in the midle of Aalborg

Very nice place i the midle of Aalborg been there before always enjoyed it but this time the bath was poorly no hot water and no waterpresure but we still enjoyed our stay and we will visit again
Lars, 2-night trip

10/10 Excellent

Super
Anders, 1-night trip

10/10 Excellent

I was staying with friends as part of the Aalborg Karneval. The team were really helpful from prior to arrival with pre-arrival messages and updates. During our stay the team were all really helpful and welcoming. We booked a twin room and it was with comfortable clean rooms, with ensuite and toiletries included and hairdryer in the bathroom. The public areas were nice and kept tidy and clean, considering it was Karneval weekend it was great. Breakfast was nice with a great selection and good tea and coffee, and juice. There is complimentary tea, coffee and water in the reception area. The location to the city centre and location attractions is fantastic and if highly recommend this hotel for anyone looking for a reasonably priced hotel with friendly and welcoming staff.
Kim, 3-night trip

8/10 Good

Didn't get our room cleaned very often
5-night trip

6/10 Okay

Morgenmaden er formidabel god. Men gammelt værelse med spindelvæv i hjørnet og meget meget larm så husk ørepropper.
Henrik, 1-night trip

10/10 Excellent

Ho soggiornato una notte ottima posizione in centro vicino a tutto parcheggio comodo a pagamento ma indispensabile
Marco, 1-night trip

10/10 Excellent

Nydelig hotel central i Ålborg. Tæt på spisesteder. Store fine værelser med gode senge og fint indrettet. Det eneste lille minus er at der ikke er A/C, men dette var ikke noget problem da vi var her.
Hans Christian Hagen, 1-night trip

6/10 Okay

Ligger centralt nära till allt
Henrik, 3-night trip

6/10 Okay

Menetteli

Henkilökunta ystävällistä, hotellin sijainti hyvä, maukas aamiainen ja sängyt ihan hyvät. Huone kaipaa päivitystä/remonttia. Lattiamatto ei ole tätä päivää. Vessan lattialämmitys todella kuuma ja tämä teki koko huoneen ilmasta liian lämpimän sekä tunkkaisen.
Anu, 2-night trip

10/10 Excellent

Nicola, 1-night trip

8/10 Good

Claus, 1-night trip

8/10 Good

Peder, 1-night trip

8/10 Good

God hotel

Søde og venlige medarbejdere samt nydelig værelset til mor,far og lille barn
Farhat ali, 1-night trip

4/10 Poor

Lone Kirstine, 1-night trip