We stayed on the second floor in the main building. Immediately after walking into the room it was obvious one light was broke, not burnt out but broke, and one lamp had mold on the shade and wall. The bath tub was still dirty and it stunk. We requested a new room since a refund wasn’t an option. The second room was better since nothing was broken, but it just smelled like an old musty room was sprayed with an entire can of air freshener. The staff put forth minimal effort. No apologies. No refunds. No credits. Nothing but extra hidden fees and mold.
The breakfast staff was rude. Another guest (very kindly) asked for the syrup and she said “I know it’s not out there. I’ll get to it. You don’t have to tell me how to do my job.” This was 30 minutes after breakfast service began.
I wasn’t expecting this place to be amazing by any means but not getting even an insincere apology for mold is unacceptable. I understand why they don’t give credits or refunds and need those hidden fees. They wouldn’t be able to stay functional otherwise. It’s like throwing paint on a rusty bucket. It’s still broken, but at least it’s colorful…
Destiny
4 晚家庭旅程
10/10
Leonard
2 晚行程
10/10
Karina
1 晚行程
2/10
Alexandr
1 晚商務旅程
6/10
Now must pay 10.00a day to park, no handicapped parking discount . I am a platinum Wyndham rewards member, it’s useless. Once again non working ice makers on the floors. Must go to the lobby for a working ice machine. 1 wash cloth Ina double occupancy room . I’ve been staying with them for 12 years. May need to look elsewhere due to additional fees. Very disappointed with paying 10.00 a day to,park.
sharon
2 晚商務旅程
8/10
The woman at the front desk, Amie, was awesome! noticed I paid too much on parking using the QR code and she moved me to the main building for a nicer stay.
Sara
1 晚家庭旅程
6/10
真實旅客
4 晚友伴旅程
6/10
真實旅客
1 晚友伴旅程
10/10
It was awesome , staff , food and pet friendly.. we love it !!!
Salomon
2 晚家庭旅程
10/10
The room was very nice, was not enough towels in the room. Didn’t have any extra blankets
John
1 晚商務旅程
8/10
Front desk staff was very friendly.
Room clean though the door was sticky and had to hard close to get latch engage.
TV remote did not initially control volume but maintenance fixed it within minutes of be notifying front desk.
We were on the back side of building which is within feet of a highway, so expect traffic noise.
Location is beautiful and adjacent to a marina.
Bryan
1 晚行程
10/10
Clean tidy room. Easy access to car and marina. Staff very pleasant
Regina
1 晚家庭旅程
6/10
Sara
5 晚家庭旅程
8/10
Beds are clean. Bathroom and shower are clean. No fridge in my room.
Justin
1 晚商務旅程
2/10
Jessica
1 晚行程
8/10
Andrew
1 晚家庭旅程
8/10
My wife and Istayed one night, the accommodations were fine, in need of some outside maintenance, but the room itself was quite nice and the bed very comfortable. Would stay there again.
Brett
1 晚行程
2/10
We were not happy that the room was on the first floor next to the laundry machine and the storage area where we could hear lots of noise late at night. There was also a dead crab on the floor when we arrived and the customer service was not great
真實旅客
1 晚家庭旅程
10/10
Pattie
1 晚行程
6/10
It was okay for the purpose of the trip.
Sonya
1 晚商務旅程
6/10
Very old room, not super clean but not dirty where it counted. Prime location for everything we needed to get to though
kayla
2 晚行程
8/10
My stay at this property was good. The hotel is an older property however, was nicely renovated. I was disappointed there were no ice machines on my floor, and it wasn't convenient to access ice. It was in the main building, which meant I had to leave the building I was in and walk next door. I didn't find that to be safe at night.
Pinkey
1 晚家庭旅程
2/10
This hotel is actually terrible. Looked nothing like the pictures, building and surrounding area were just generally gross. Overpriced. Will not be staying at a la quinta again