Does Neustadt Apartments managed by Hotel Central Luzern offer free cancellation for a full refund?

Yes, Neustadt Apartments managed by Hotel Central Luzern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Neustadt Apartments managed by Hotel Central Luzern?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neustadt Apartments managed by Hotel Central Luzern?

Yes. Self parking costs CHF 20 per day. Parking spots may be limited.

What are the check-in and check-out times at Neustadt Apartments managed by Hotel Central Luzern?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Neustadt Apartments managed by Hotel Central Luzern and nearby?

Have fun with nearby activities like cycling and hiking. Neustadt Apartments managed by Hotel Central Luzern also has access to a nearby health club.

Does Neustadt Apartments managed by Hotel Central Luzern have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.

What's the area around Neustadt Apartments managed by Hotel Central Luzern like?

Neustadt Apartments managed by Hotel Central Luzern is in the heart of Lucerne, a short 3-minute walk from Lucerne Station and 4 minutes' walk from Chapel Bridge.

Neustadt Apartments managed by Hotel Central Luzern, Lucerne: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 16, 2025

Great spot if it’s not hot out!

Apartment had everything we needed except AC, which was particularly noticeable because it faced the afternoon sun and when we finally could open the windows, the train station and an all hours pizza place were right outside. Not a prob, really, unless you are there in a heat wave, which we were. Perks for our fam were the kitchenette, park across the street, and walkability.

Kelsey, 3-night trip

10/10 Exceptional

Jul 5, 2022

In beautiful condition. Great location

David, 3-night trip

10/10 Exceptional

Dec 31, 2022

Perfect stay

The apartment is located right in the centre of Lucerne and had everything we needed for an amazing stay. Everything was very clean and tidy. Highly recommend!

Lara, 9-night trip

10/10 Exceptional

Jun 10, 2019

so peaceful place

This place was the best for my last minute trip to Lucerne, it would be better if i can go travel by couple. Hope to see you again in future.

Kim Hien, 3-night trip

10/10 Exceptional

May 5, 2024

The one bedroom apartment was spacious and clean and had everything we needed. The bed was very comfortable, and we slept better here than anywhere else on our trip. The location was fantastic. The second half bath made it easier with three of us staying here. A little expensive, but everything in Lucerne is, so overall value was good.

Judy, 4-night trip

6/10 Good

Oct 23, 2024

Nice place but no AC.

Valentina, 5-night trip

10/10 Exceptional

Aug 8, 2022

This is a really well maintained property, centrally located from public transit and activities. Host is mindful of travelers needs and has stocked home with all basic necessities. Really loved our stay, kids were looking forward to return to the apartment after a long day out. Truly a home away from home. Only request would be for host to provide better fans as it was very hot on the days we stayed.

Anjali, 3-night trip

8/10 Very good

Jul 10, 2024

Everything was fantastic, except double bed was in a corner, so one side could not get out of their own side

Janet, 7-night trip

10/10 Exceptional

Jan 29, 2023

Great place to stay with lots of space

We booked a two-bedroom apartment and it was clean, modern and comfortable. The only minor issue was that there was only one bathroom and it was attached to only one of the bedrooms. Therefore, the person staying in bedroom #2 had to come into and through bedroom #1 to use the bathroom. That aside, the apartment was fantastic with lots of space and convenient to walk to the train station and or to old town Lucerne. By the way, the lower level of the train station has everything from a grocery store to a flower shop underneath (the currency exchange is on the upper level of the train station). When we come back to Lucerne, we will definitely try to stay here again.

Mark, 3-night trip

10/10 Exceptional

Jun 29, 2022

A great base to explore Lucerne

We stayed for a week in apartment 6 (one bedroom) as a couple. The apartment was the perfect place to stay while exploring Lucerne and the region, being only a couple of minutes from the station and with all of the city within a short walking distance. We got our breakfast each morning from the bakery 30 seconds from the front door - ideal! The hosts at Hotel Central were very friendly and welcoming, giving us a quick tour of the apartment and were helpful whenever we needed anything. They explained the cleaner comes once a week, halfway through our stay in our case, which worked well. The apartment itself is well appointed, having been decorated recently with a modern design. We didn't cook anything elaborate but the kitchen was well equipped enough for our needs. Lucerne was hot (~30C) when we visited, but the external shutters kept the apartment fairly cool, and we were given a fan by the hosts that meant we managed without issue. The price was in-line with staying in a local hotel for a week, but the additional space and facilities made us much more comfortable. Overall I would strongly recommend Neustadt apartments to anyone staying in Lucerne and wouldn't hesitate to stay there again.

JAMES, 7-night trip

10/10 Exceptional

Aug 9, 2025

Great location and roomy apartment. The shower is a bit funky, the floors get very wet, since there's no shower door. Very new interior

Tony, 3-night trip

8/10 Very good

Jul 7, 2025

Nice roomy apartment but no air conditioning.

Very nice apartment, very roomy with well equipped kitchen. Comfortable bed and beautiful view. Great location. The only downside which almost ruined our stay was no air conditioning. There was a heat wave while we were there and it was miserable.

Caron, 3-night trip

10/10 Exceptional

Jun 5, 2025

Perfect location, comfortable flat with everything we needed.

Cynthia, 3-night trip

10/10 Exceptional

Apr 21, 2025

We loved staying here. And the kids loved that there was a playground across the street. The adults loved that they serve beer at the Cafe next to the playground.

Amy, 3-night trip

10/10 Exceptional

Sep 30, 2024

We had a great time in Lucerne by staying at this property. The apartment had evertything we needed and was very comfortable. Given how Lucerne is so expensive this gave us the opportunity to make simple breakfast, stock up the fridge with essentials and heat up frozen meals. The place is less than 5 mins from the train station and close to all other places.

Janani, 4-night trip

10/10 Exceptional

Apr 5, 2024

Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!

Sarah, 3-night trip

10/10 Exceptional

Jan 15, 2024

Perfect apartment and location for a family stay in Lucerne.

Anthony, 9-night trip

10/10 Exceptional

Dec 19, 2023

The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.

Hwee Hoong Michelle, 4-night trip

10/10 Exceptional

Sep 13, 2023

Excellent location, great staff and service.

Jonathan, 7-night trip

10/10 Exceptional

Sep 2, 2023

Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer

Angela, 3-night trip

8/10 Very good

Aug 30, 2023

Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.

Muniba, 3-night trip

10/10 Exceptional

Aug 23, 2023

모든 것이 만족스러웠다. 넓고, 깨끗하다. 부엌에 모든 용품이 갖춰져 있었다. 편리한 위치에 대중교통과 마트가 모두 가까이 있었다

INAH, 7-night trip

10/10 Exceptional

Aug 18, 2023

清潔で快適、かわいいお部屋でした

ロケーションが大変よく、中央駅、KKLのすぐ近くで旧市街の観光スポットもだいたい徒歩で行けます。お部屋はかわいくて清潔、キッチンにはガスレンジや食洗機までありました。私達の滞在した日は連日30℃を超える暑い日で、クーラーがないことが不安でしたが、朝晩は扇風機で充分でした。午後の数時間だけ、暑いなと感じましたが、日本の暑さに比べれば大したことはなかったです。スタッフはとても親切で、毎日タオルの交換を依頼しましたが、快く引き受けてくれました。唯一欠点をあげるなら、シャワールームが狭いこと、水圧が弱いことです。全体的に大変満足しました。

AI, 4-night trip

8/10 Very good

Aug 10, 2023

Dislikes- Drainage in the shower room was not good. The wash basin drainage was poor. When reported to the girl at reception, her question was offensive implying we had put something down the sink. We also had to wait for 40 minutes to check in as the apartment wasn't ready. Nico the Concierge who we dealt with was excellent,very helpful and friendly. If you want a good view then unfortunately you will be staring at a side wall of a church. We were not bothered about the view so was ok for us. The apartment should be checked for proper drainage etc before the next guest moves in. Likes- The apartment is very cosy, spacious and homely. It has everything you need for a comfortable stay. Only 4 to 5 minutes walk from the station. We can stay here again. Owners please advise staff to not accuse guests for something they report. Please thoroughly check the drainage before the next guests arrive.

Inderprit, 7-night trip

10/10 Exceptional

Jun 28, 2023

Great location with 5 min walk to trains, boats and city center….very nice apartment, quiet and comfortable….staff very responsive and helpful!

Tim, 3-night trip

Neustadt Apartments managed by Hotel Central Luzern

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