Beautiful hotel. Great location. Attentive and courteous staff. Hotel bar was nice and energetic but not over the top. Good munchies at the bar. Director of Guest Services, Tim Muhsen was very attentive and helpful. Will definitely stay with Fairmont again
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Great place to stay
Very nice hotel in a great area. Walkable to millineum park, lots of great food and taxis were easy to get. The staff was great, we enjoyed room service and the view from our room was great. My only complaint is the AC didn’t run very cold. It was mild weather (70-80 degrees) but hotter weather and it would’ve been more troublesome for us.
Kendra
Kendra (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 15 日
The worst check in I've ever had in Chicago the manager was very very rude on 6/7/2025, I will never stay there again!
racquel
racquel (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 14 日
Service was off from start to finish. Check in was awkward and unfriendly, bar staff were gossipy and comparing to one another and housekeeping came in before I could answer the door to say we were still in the room. Not the Fairmont experience I’d anticipated. Bed was comfortable, rooms were quiet, but the atmosphere was really not great.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
Guinevere
Guinevere (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
Isabella
Isabella (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
Hallie
Hallie (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 9 日
A nice play to stay in downtown Chicago; 4+ stars
This is a lovely property; the only failings were at the margins between 4 and 5 star service. The two examples I can offer are that I left a plate of leftover food outside our room mid-evening and in the morning it was still there. A five star hotel would have removed it. The other example is that I had gone down to the front desk to ask for shaving kits. They said it would be up in 15 minutes. As it got later into the evening, I put the do not disturb sign on the door and got ready to go to bed. Housekeeping knocked on our door repeatedly and I answered it and took delivery of the shaving kits. I do not object to the 'delay' in delivering the kits, but at a five star hotel they would have placed them in a small bag and hung the bag on the doorknob so I could pick them up in the morning.
This are not 'big deal' items but they highlight the difference between four and five star service. Still, it is a lovely hotel with nice people and a nice restaurant and the room is bigger than lower-tier hotels so I would recommend it. Just moderate your expectations slightly.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 9 日
The hotel was a great place , great location,& very quiet. Definitely would stay here the next time I’m in the city .
Shawanda
Shawanda (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 31 日
The room needed updating. Wallpaper peeling in spots. Did not feel like it was worth the price.
Jenifer
Jenifer (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 27 日
Casey
Casey (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 22 日
Ótima localização, limpo, rápido, organizado.
guilherme
guilherme (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 10 日
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Marie
Marie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Sebastian
Sebastian (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Fairmont Family Stay
Amazing experience!! Beautiful hotel and wonderful service and rooms were very clean and spacious! Restaurant is delicious too